Intro to Business Chapter 7 Review

Members of the first level of management in a business are commonly called:

Managment is the process of requiring all workers to follow instructions and business policies

Effective managers recognize workers who have informal influence over others and remove themf rom their jobs.

The five functions of managers include each of the following except:

Human ___________ are the way people get along with each other.

When tactical management is used, the manager is:

Management __________ is the way a manager treats and involves employees.

A manager is better able to influence workers when he or she:

An effective leader gets to know each person's skills and abilities as well as strengths and weaknesses.

____ is one of the functions of management, determines the goals it set out to reach in the planning stage.

Top-level managers spend most of their time planning and controlling business activities.

Ethical business practices ensure that the highest standards of conduct are observed in company's relationships.

It is generally agreed that tools and money are the most important resources in business.

Ethical behavior is made up of two parts: the actions of individuals and groups and ___________

In the day-to-day operations of a business, managers should stress the importance of ethical behavior.

As a part of the planning process, managers should:

Each of the following is a characteristic of effective leaders except:

Your ____________ values are the important principles that will guide your decisions and actions in a business.

Workers help managers understand employees and demonstrates that the managers respect their ideas.

A good way to decide whether a business's action is ethical is to ask yourself whether it will: