Business Communication

Uses words to transmit a message through reading and writing.

These are examples of:

_____________________ is the greatest tool in accomplishing goals, tasks, and objectives.

These rules permit us to combine morphemes into sentences and understand how words and punctuation are organized.

Casual and conversational language.

Uses spoken language to transmit a message through listening and speaking.

Examples of visual communication include tables, charts, graphs, images, illustrations, and maps.

This is when people at the same level communicate.

Having awareness for how sounds are organized and rules for how sounds relate to one another.

Refers to speaking conversationally in informal instances.

Understanding that the sound "shhh" means to be quiet, is an example of

Is used to inform or instruct.

Conveying messages using established codes of conduct, known as etiquette.

Pre-established channels of communication in an organization.

Being fully engaged in the communication process, concentrating, and participating.

The smallest units of meaning that make up words when combined.

Uses graphic representations and signs to transmit a message through sight.

Hearing but not necessarily listening.

The gestures, movements, and mannerisms by which a person communicates with others.

This is when people in the upper levels of a business communicate with those in the lower level.

Uses facial expressions and physical gestures to transmit a message.

Looking directly at someone when speaking or listening shows respect and lack of caring.

The set of uniform and commonly accepted rules governing spelling, grammar, pronunciation, and vocabulary.

Effective communication using Standard English makes it possible to coordinate action.

The rules of language use, including being able to appropriately speak in different contexts.

The understanding of what words and phrases mean.

The four types of communication are: