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Principles of Business Chapter 9- Semester 2 Flashcards | StudBud
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Principles of Business Chapter 9- Semester 2
Principles of Business Chapter 9- Semester 2
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1
_______ is payment to an employee for work performed including wages salaries, incentives, and benefits.
Compensation
Commission
Piecework
Competitive Wages
2
Money added to an employee’s base pay.
bonus
salary
commission
benefit
3
Uninvited conduct toward a person because of his/her race, gender, religion, national origin, disability, or age is ____
harassment
discrimination
offense
treatment
4
Occurs when union workers temporarily refuse to work.
flextime
strike
personal leave
arbitration
5
Occurs when a third party reviews the case made by both sides of a negotiation.
discrimination
human resources
telecommuting
arbitration
6
Arrangement where two part-time employees handle the responsibilities of a single full-time position.
job sharing
telecommuting
flextime
work environment
7
The strategy used to find people who are qualified for the position
hiring
training
recruiting
firing
8
_______ is a general reduction in the number of employees within a company.
Unemploying
Layoffs
Firing
Downsizing
9
Arrangement where employees work away from the business site.
strike
arbitration
telecommuting
drive time
10
Education for people who have already completed their formal schooling and training is called ____.
job skills
professional development
career training
certification training
11
Time off work for certain life events.
benefit
telecommuting
personal leave
family leave
12
The first interview in the hiring process is called a
initial interview
screening interview
application
processing
13
A ____ is a fixed payment for work and is expressed as an annual figure. It is paid in periodic equal payments.
bonus
salary
pay check
pay period
14
Income paid as a percentage of sales made by a salesperson.
benefit
salary
bonus
commission
15
____ is the process of hiring, training, and developing employees.
Recruiting
Human resources management
Staffing
Hiring
16
Days each year employees can use for personal reasons.
benefit leave
personal leave
family leave
flextime
17
Wage based on a rate per unit of work completed.
commission
piecework
salary
bonus
18
The location, physical conditions, and emotional atmosphere in which employees work is the ____.
office
factory
workplace
work environment
19
Form of noncash compensation received in addition to a wage or salary.
commission
compensation
benefit
salary
20
A formal negotiation process between management and unions to resolve issues is called...
collective bargaining
mediation
arbitration
none of these
21
The employees who work for a business are called ____.
human resources
staff
workers
recruiters
22
Policy allowing employees to adjust work schedules to better match personal schedules.
flextime
telecommuting
piecework
personal leave
23
The payment to an employee for work performed is ____.
incentives
benefits
rewards
compensation
24
1. OSHA assures safe and healthful working conditions for employees by setting and enforcing standards.
True
False
25
Worker whose job involved physical labor.
human resources
blue-collar worker
piecework
white-collar worker
26
Group of workers united as a single body to protect and advance the rights and interests of its members.
white-collar worker
blue-collar worker
team worker
labor union
27
A(n) ____ defines the position and expectations of a job.
Job description
Job listing
Application
Posting
28
Employees who work for a business.
blue-collar worker
white-collar worker
human resources
staff
29
Worker who primarily uses mental abilities and knowledge acquired in higher education.
human resources
arbitration
white-collar worker
blue-collar worker
30
Fixed payment for work that is expressed as an annual figure.
salary
commission
benefit
bonus
31
According to the two-factor theory, factors that lead to employee satisfaction are called ____ factors.
reliance
motivation
hygiene
needs
32
Defines a position and expectations of a job.
benefit
arbitration
job description
human resources
33
_ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely
human resource managment
Ergonomics
political science
Economics
34
Unfair treatment of an individual based on his or her race, color, religion, sex, national origin, age, or disability is
OSHA
screening interview
collective bargaining
discrimination
35
a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept
Collective bargaining
Arbitration
mediation
negotiating