The power goes out, and the manager is out for lunch. What should you do?

Move to the exit area and calmly gather all customers

Which of the following is an example of a mission statement?

ABC company strives to make a positive difference in their community.

Why is it beneficial for employers to resolve conflicts between employees?

Increase of production and teamwork

Employees may not use personal social media during business hours. What is a violation of this policy?

Posting to your Facebook timeline

What is lifelong learning?

The continuous development of an individual throughout life

Which item below is a common DISADVANTAGE of employees using telecommunications ?

Security and confidentiality issues

Why must employees report all safety incidents in a timely manner?

Proper documentation ensures proper employee treatment

An audience asks you a question. What is the BEST way to show that you understand the question?

Smile, thank the audience member, and answer the question

Alice is preparing for an interview. Caty offers her help. What is the BEST way to help Alice prepare for interview?

Help Alice with a mock interview

A sales associate does not know if a service is available. What should she do?

Determine the answer by asking her supervisor

What are the MOST important benefits of taking a career assessment?

Learning about careers that match your interest

If asked to describe your strengths and weaknesses, how could you BEST describe your weaknesses?

Be honest and explain your weaknesses

Due to a budget cut, there is not longer personal protective equipment, what should Jamal do?

Refuse to work without the PPE and speak to his supervisor

studbud

WPR PRACTICE #5

20 termsStudBud Administration485 plays

WPR Practice

Flashcards20 cardsFPractice quizPHost liveL

Questions 20

Answers

1
The power goes out, and the manager is out for lunch. What should you do?
Pull the fire alarm and get everyone out quickly
Wait for the manager to return before doing anything
Don't allow the customers to leave while you call for help
Move to the exit area and calmly gather all customers
2
Which of the following is an example of a mission statement?
A politician is campaigning for a small loan of 1 million dollars.
ABC company remains a non-profit organization.
ABC company strives to make a positive difference in their community.
A politician has a great world outreach and is a peace organization.
3
A company gives employees a 3% raise. Your salary is $27,450. What is your raise?
$82.35
$8,235.00
$28,273.50
$823.50
4
Why is it beneficial for employers to resolve conflicts between employees?
Like each other more
It demonstrates authority and power
Increase of production and teamwork
Employers have no right to be involved in employee problems
5
Employees may not use personal social media during business hours. What is a violation of this policy?
Posting to your Facebook timeline
Emailing a coworker about work issues during break
Texting about a change in a meeting location
Posting using the company's Twitter feed
6
What is lifelong learning?
The inability for an individual to learn
The continuous development of an individual throughout life
The skills needed to perform a job
Attitude that he/she takes when not wanting opportunities
7
Which item below is a common DISADVANTAGE of employees using telecommunications ?
Increase productivity
Security and confidentiality issues
Improves employee satisfaction
Saves employers money
8
Please fill in the blank. "Bring _____ pencil to school."
it
my
you're
your
9
In a spreadsheet, what function do you use to reorder "Quantities" from largest to smallest?
Tools function
Convert table to text
Sort
Formula
10
Jack downloaded graphics form a website and didn't cite his source. What law did Jack violate?
Patent
Hearsay
Libel
Copyright
11
Why must employees report all safety incidents in a timely manner?
HR department must intervene to offer sufficient funding
Injuries that seem insignificant are actually serious
Employees automatically receive a one week paid leave
Proper documentation ensures proper employee treatment
12
Gross amount on the paycheck for a week was $187.20. The current tax rate of 33%. What is the net pay?
$123.56
$61.78
$125.42
$187.20
13
An audience asks you a question. What is the BEST way to show that you understand the question?
Maintain eye contact at all times and nod accordingly
Ask for the person’s email so you can send him/her the answer
Restate the key point and ask if you’re right
Smile, thank the audience member, and answer the question
14
Alice is preparing for an interview. Caty offers her help. What is the BEST way to help Alice prepare for interview?
Assure Alice that she will do great on the interview
Help make sure Alice gets to the interview on time
Help Alice with a mock interview
Write a strong reference letter to her potential employer
15
A sales associate does not know if a service is available. What should she do?
Tell the customer it will be worked out later
Determine the answer by asking her supervisor
Tell the customer that her request cannot be approved
Explain to the customer that it would be better to return it later
16
What are the MOST important benefits of taking a career assessment?
Learning how many jobs are available in your area
Learning how much education is required
Learning about careers that match your interest
Learning about the potential income of a job
17
If asked to describe your strengths and weaknesses, how could you BEST describe your weaknesses?
State that you are not aware of any weaknesses
Describe your weaknesses in extensive detail
Describe why others caused your weaknesses
Be honest and explain your weaknesses
18
What is the most cost effective method to host an international meeting with other managers?
A web-based meeting
Set a date to meet at a headquarters
Create a blog where all personal comments can be seen
Send a letter to summarize input
19
Approximate the percentage of expenditures on bricks using the pie chart below:
25%
50%
33%
72%
20
Due to a budget cut, there is not longer personal protective equipment, what should Jamal do?
Purchase the necessary PPE to set a good standard
Tell his supervisor he will quit if PPE is not supplied
Refuse to work without the PPE and speak to his supervisor
Use a different type of material to protect himself

WPR PRACTICE #5 Flashcards | StudBud