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DP Business Management Units 2.1 & 2.2 (HRM + Leadership & Management Flashcards | StudBud
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DP Business Management Units 2.1 & 2.2 (HRM + Leadership & Management
DP Business Management Units 2.1 & 2.2 (HRM + Leadership & Management
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A#businessmanagement quiz covering #unit2
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Answers
1
A business reduces a layer of management to cut costs. This is called....
Delegation
Demanaging
De-layering
Decentralisation
2
What could lead to a SMALLER pool of potential workers?
The fertility rate decreases for a long period of time.
Improved education leads to more skilled people.
Government introduces anti-discrimination laws.
Workers can now use technology to work from home.
3
What type of training includes learning directly from colleagues at the workplace.
The Italian Job
On-the-job
Off-the-job
Induction
4
What is an ADVANTAGE of internal, compared to external recruitment?
Brings in a fresh face with new ideas.
Quicker and lower recruitment costs.
Larger pool of potential applicants.
Can create resentment among other employees.
5
What is a benefit of appraisal for an EMPLOYEE?
Helps employees to learn from past mistakes.
Always ends with a large bonus payment for the employee.
Can be de-motivating if not performed correctly.
Helps the employer check on their progress.
6
What is NOT part of HR planning?
Ensuring that employees are working effectively.
Ensuring that the directors have finance for investment.
Estimating the future HR needs of the business.
Ensuring the business employs the right type of person.
7
Why might a UK business offshore its payroll function to a business in India?
To decrease its labour costs
To increase its promotional budget.
To increase its labour costs
To reduce its transport costs
8
In a business with 1000 employees, 40 leave in a year. What is the labour turnover rate?
40%
4%
1040%
4
9
The formal route for communications within a business is called...
the chain of command.
delegation.
the level of hierarchy.
the span of control.
10
A manager gives authority and some responsibility to a subordinate to complete a task.
This is centralisation.
This is de-layering
This is delegation.
This is bureaucracy
11
The CEO of a business discusses a new wage rate with a subordinate during a football match.
This is an example of informal communication.
This is an example of formal communication.
12
An employee works from home using a computer connected to their company via the Internet.
This is an example of portfolio working.
This is an example of tele-working.
This is an example of Casual Fridays.
This is an example of flexitime
13
What is a characteristic of a POOR appraisal system?
It provides an honest exchange of views
It is directly linked to pay or promotion.
It has minimal paperwork (forms to be completed).
It is separate from disciplinary systems.
14
What is an INTERNAL factor that influences HR planning?
Social trends
Demographic change
Changes to the business strategy of the business.
New government laws
15
An autocratic leader in a business with a tall organisational structure is likely to delegate.
True
False
16
What's the span of control for the president (Barney Walsh)?
5
3
8
0
17
A business with wide spans of control is said to be....
Delegated.
Decentralised.
Centralised.
Chain of command
18
What best describes 'downshifting' in a work setting?
An employee takes a six-month break from work.
An employee gives up a senior position to do lower-paid work
An employee gets time off to study.
Using a beanbag instead of a chair in the office.
19
What is a benefit of written communication?
It can take a long time for feedback
Records of the message can be kept
The message lacks context and might be misinterpreted.
20
When a business cuts back its own operations and employs another business to do them instead.
This is called re-shoring.
This is called job-sharing.
This is vertical integration.
This is called outsourcing.
21
What is NOT a recognised appraisal method?
Shoot-from-the-hip appraisal
Self-appraisal
Summative
360 degree
22
What is COGNITIVE training?
Training that helps improve inter-personal skills.
Training that makes employees more like machines.
Training that develops the employee's thinking skills.
Training that introduces the employee to their workplace.
23
What is NOT part of a Shamrock organisation?
Contracted workers
Lobotomised workers
Core workers
Temporary workers
24
What kind of leadership is most likely in a business with a tall organisational structure?
Democratic
Autocratic
Situational
Laissez-faire
25
An employee chooses to leave their job because it no longer exists following a recession.
This is involuntary redundancy.
This is dismissal
This is voluntary redundancy.
26
An employee loses their job because they have stolen money from their employer. This is called
Termination
Voluntary redundancy
Dismissal
Involuntary redundancy
27
What is NOT part of an HR plan?
Quality control
Termination / dismissal
Recruitment
Appraisal
