Lessons 103E.1-8

Surgery to improve the signs of aging in the face, also called a facelift is ?

Owned by two or more persons; all cost are shared by partners as agreed

Which buyer is open minded, takes a chance, and likes to be aware of new products?

Employment benefits, such as holiday pay, are considered part of an employee's regular salary or wages.

People who make habitual use of another person's services are referred to as?

Measureable goals will help you get organized and track your what?

The atmosphere of one's surroundings; the feeling of a place; this is referred to as?

Most important factor in opening a salon/spa business

Dermal fillers come in permanent and semi-permanent forms

Areas where job interview strategies will help you gain a professional position in the spa industry except:

What client needs accurate information, happy to spend if there are sales, treatment /products equal value of money?

A compensation structure that is based on a percentage of the dollar income generated from client services is referred?

Four main areas to consider for employment in the esthetics industry are Service, management, sales and education?

What assessess success or popularity of product or brand; data will indicate if marketing strategy is working?

Workers Compensation insurance is not required for the salon/spa owner?

It takes cooperation, consistency, and shared accountability to create staff synergy?

A composite of market statistics used to identify the general characteristics of individuals within that market are?

Turning a $70 ticket into a $80 ticket is an example of ?

What agency monitors privacy guidelines required by federal law in the U.S.?

Features + Benefits =

Who provides advice on insurance needed to open and operate a business. Worker's Compensation, is needed for all ?

This buyer wants to know what the product can do and likes to be alone to make decisions?

All the property you own is called a list of ?

Esthetics, as a separate profession is the U.S., did not evolve until the late ?

A catagory title for tracking and overseeing clientele-building strategies is CRM, which stands for?

Setting a deadline for achieving a goal will help you avoid ?

Operation in which an initial purchase fee plus a monthly charge is paid to the parent corporation is called?

An important aspect to remember when managing the financial operations of a salon/spa is to create a ?

The most immediate and effective way to build your clientele is?

This guest prefers leaflets and evidence about teh treatment/product effects; prefers samples to try first.

Which of the following is not considered environmental pollution?

The ancient culture that was believed to be the first to develop extensive beauty products is ?

Makeup was not acceptable for average women to wear until around 1950s?

If problems arise with co-workers, always take it to your manager immediately.

All the money you owe is called?

Relevant client attributes and charcteristics combined with a financial value of a client are referred to as the?

What is a brief, written account of personal, educational, and professional qualifications and experience is know as?

Paid holidays, bonuses and insurance are all examples of what?

Services regulated by a cosmetology board or local laws are considered ?

All these are personal Financial statement contains three basic elements except?

The procedure that lifts drooping upper eyelids and removes puffy bags below the eyes is?

The sole proprietorship is a business owned by ?

What is Pareto's Principle percentage?

Who links the manufacturers of products and equipment with the salon; carries all products and equipment?

Owned by one or more persons; blend of a partnership and corporation

A long term goal identifies where you want to be in about how many years?

Upselling is a way to increase an average ticket without raising prices.

What does the Letter 'S' stand for in the S.M.A.R.T Goals?

According to industry experts, the average loyal client visits a salon/spa every ?

To be granted future loans, it is important to pay loans on time and avoid ?