Show & Tell - Credit Card (Oct 30 2020)

How many complaints did we receive since the new flow implementation?

What was the longest period of time a customer had to wait to recover their payment?

What is the highest number of limit increases we gave to starters in one single day?

What is the total of releases done so far of R$ 50 initial lines (starter cards)?

What is the % of recovery in the new inclusão flow so far?

When did we become Trending Topics on Twitter (starter card)?

What is the % of inclusão originated from Caixa?

To how many customers did we proactively reverted the amount?