Chapter 31 "On The Job" - Milady (Black Edition)

Which of these terms refers to customers who are loyal to a particular cosmetologist.

Which of these strategies will help you to effectively meet your clients' needs?

When is the best time to think about getting your client back into the salon?

It is recommended that you select which of these people as a role model?

The term ___________ refers to the percentage of the revenue that the salon takes in from services?

A ________ is a document that outlines all the duties and responsibilities of a particular position in a salon or spa.

which of the following methods of compensation is not likely to be encountered in the salon industry?

Which of these is usually the best form of compensation for a new salon professional to start out?

If you default, it means that you _________.

To become a professional salesperson, you must be able to apply all BUT this principle when selling products?

Make yourself available for public speaking anywhere that will put you in front of people in your community who are ____

Once you understand the principles behind selling, you can feel good about providing your clients with _______.

Being a good team player includes ________.

A payment structure that is used to motivate employees to perform more services, thereby increasing their productivity?

There are serious consequences for not reporting cash tips as income including fines, potential jail time, as well as __

Which of these is recommended method of increasing your income?

A good way to get the conversation started on retailing products is to __________.

Keeping track of where your money goes is one step toward making sure that you ________.

The common range for commissions is _________.

Which of the following strategies does not represent a marketing technique that will help you expand your client base?

Which of the following information is not typically included in the job description?

The practice of recommending and selling additional services to your clients is known as _________.

The internet is a powerful medium to ______ and attract new clients.

The act of recommending and selling products to your clients for at-home use is known as __________.

The first reality when you are in a service business is that your career revolves around ________.