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Intro to Business: Chapter 7 Test Review Flashcards | StudBud
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Intro to Business: Chapter 7 Test Review
Intro to Business: Chapter 7 Test Review
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1
Every manager gives the same amount of time & attention to each of the mngmnt functions.
True
False
2
Managers typically spend much of their time dealing with
customers
people from other organizations
other managers in their own organizations
all of the above
3
The combined use of tactical and strategic management is known as
mixed management
management by committee
mismanagement
management by others
4
Work groups are an ineffective way for employees to gain experience with management activities.
False
True
5
__ communications methods have been established & approved by the organization.
formal
core
expert
informal
6
Which of the following is NOT an important human relations skill needed by leaders & managers?
team building
high level of education
communication
self understanding
7
The way a manager treats & involves employees is called
leadership
entrepreneurship
management style
influence
8
Sources of job satisfaction include
recognition from supervisors for a job well done.
poor working conditions.
assignments employees do not like.
ineffective communication.
9
__ means having the ambition & motivation to get work done without being asked.
initiative
relations
expert
formal
10
Planning involves the effort to direct & lead people to accomplish the planned work of the org.
True
False
11
Which of the following is probably NOT a mid-management job?
marketing manager
customer service manager
information technology manager
vice-president of human resources
12
Supervisors spend most of their time on the __ management function.
organizing
planning
staffing
implementing
13
Employees at the first level of management in a business are
entrepreneurs
supervisors
executives
mid-managers
14
Executives spend most of their time on
organizing & implementing activities
planning & controlling activities
implementing, staffing & controlling activities
planning & organizing activities
15
Supervisors who use __ management are more directive and controlling.
formal
implementive
strategic
tactical
16
This leadership characteristic involves making decisions carefully.
judgment
initiative
communication
understanding
17
all leaders need to be dependable, which means they
are able to listen, speak, and write effectively
can look at all sides of an issue before making a decision
respect the feelings & needs of those they work with
follow through on commitments
18
Ethical behavior consists of
neither a nor b.
the results of actions
the actions of individuals and groups.
both a and b.
19
Management is the ability to motivate individuals & groups to accomplish goals.
True
False
20
Management __ is the way a manager treats and involves employees.
initiative
influence
leadership
style
21
Human __ is the way people get along with each other.
leadership
relations
initiative
style
22
The ability to motivate individuals & groups to accomplish important goals is called __
leadership
inititiatve
influence
management
23
Just one person is MOST likely responsible for all of the management functions in a
large corporation
multinational company
partnership
new small business
24
The most effective leaders treat everyone alike.
False
True
25
__ are the principles of conduction governing an individual or group.
Ethics
Leadership
Relations
Core