5.3 Lean Production

Which of the following is not a necessary condition for Kaizen to operate?

Quality standards are important, but they are least likely to help an organisation to

This method is based on the inspection of products or a sample of products

TQM is an approach to quality aiming to involve all employees in quality improvement processes

Comparing the performance of a firm with standards (including quality) throughout the industry

Which of the following is not a necessary condition for Kaizen to operate?

Forming and using quality circles is part of the Kaizen method of continuous improvement

Having poor quality is likely to lead to

Quality assurance reduces excessive research and development expenditure spending

Zero defects can't aim for perfection each time (an impossibility) but to minimise defects

Advantage of producing quality products and services

Small groups of employees who meet regularly to consider ways of and improving production

A key feature in total quality management (TQM) is

Quality assurance is based on the inspection of the product or a sample of products

People within an organisation who depend upon the quality of work being done by others