Methodologies in Service Culture

 A linear, sequential model with distinct phases.

_______ is an Agile project management methodology that targets speed and simplicity with short development cycles

Requirements Gathering is the first step in Waterfall Methodology.

Kanban is an agile framework used for project and task management

It refers to questionnaires to collect data from a large sample on opinions, experiences, and behaviors.

Six Sigma is a data-driven framework to reduce defects and improve consistency.

 Involve numerical data, measurement, and statistical analysis.

The following are example for Customer-Centric Methodologies except for:

The focus on in-depth understanding of experiences, perspectives, and meanings. The following are examples except:

Emphasize the importance of frontline staff in delivering excellent service.

There are 5 core concepts common to Agile Methodologies.

Sprint Review is the 6th step to Scrum Methodology.

 Focuses on visualizing workflow, limiting work in progress (WIP), and optimizing the flow of work.

Prioritizes engineering best practices like continuous testing, pair programming, and frequent releases.

One of the most widely used Agile frameworks.

Humancentered approach to solving problems, involves empathy,defining problems,ideating solutions, prototyping & testing

This type of methodology focus on streamlining processes to maximize service quality while minimizing costs.