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MGMT 447 - Final Exam Review Flashcards | StudBud
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MGMT 447 - Final Exam Review
MGMT 447 - Final Exam Review
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Our final Quiz! review for our final exam of the Spring 2020 semester.
Flashcards
59 cards
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Practice quiz
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Questions
59
Answers
1
Which of the following is NOT in the design or development section of the training design process?
Ensure transfer of training
Monitor and evaluate
Create a learning environment
Develop an evaluation plan
2
What method of needs assessment is good at uncovering detail and allows you to modify questions as you go?
Documentation
Interview
Observation
Survey
3
What is one acceptable way to manage a disruption during training?
Allow trainees to vent frustrations
Do not manage disruptions
Do not worry about group dynamics
Let the issue go for as long as possible
4
A __________ analysis is an element of a needs assessment that helps identify employees who need training.
task
person
organizational
job
5
Planned effort by a company to facilitate learning of job-related competencies is known as ___________.
Training
Education
Development
Experience
6
Which of these may be used for a needs assessment ?
Coachings
Observation
Pay raise
Write-ups
7
Which of the following is NOT a learning outcome?
Motor skills
Observation
Verbal information
Intellectual skills
8
Who is a relevant stakeholder?
Employees
Trainers
Company leaders
All of the above
9
Which of the following is an advantage of using the survey method used in the needs assessment?
Capable of collecting data from a large number of individuals
Requires time
Potentially low response rates
May lack detail
10
Practice of a trained skill should include which of the following?
Taking the appropriate amount of time
All of the above
The appropriate unit of learning
Overlearning
11
A(n) ___________ worker is an employee that contributes to the company through what they know instead of manual labor.
intelligent
talent
intellectual
knowledge
12
Which learning theory motivates individuals to perform or avoid behaviors because of past outcomes of behavior?
Goal theory
Needs theories
Expectancy theory
Reinforcement theory
13
Employee development can include which of the following?
Training
Job experiences
Formal education
All of the above
14
Which of the following occurs during post-training?
Prepare and motivate energize trainees and attend event
Prepare instruction and physical environment
Organization / coordination of the training program
Encourage learners to apply what they learned to their work
15
Which of the following is NOT used to characterize Big Data?
Volatility
Velocity
Variety
Volume
16
What is NOT a way to promote transfer of closed skills?
Provide detailed checklists to follow
Shape favorable attitudes toward compliance
Provide high-fidelity practice
Provide rewards for experimentation
17
What concept involves voluntary learning experiences that help employees grow and prepare for their future?
Development
Training
Learning
MOOCs
18
Who should participate in a needs assessment?
Trainers
Employees
Management
All of the above
19
Which of the following is NOT a business strategy?
Disinvestment
External growth
Concentration
All of the above are business strategies
20
_________ is the theory of adult learning.
Pedagogy
Higher learning
Andragogy
Fidelity
21
Which of the following is an advantage of observation?
Employee behavior may be affected
May lack detail
Minimizes work interruption
Requires skill in observation
22
What is the sum of attributes, life experiences, knowledge, and enthusiasm that employees invest in their work?
Learning
Training
Development
Human capital
23
The employee controls the breadth, depth, and timing of learning in this type of learning.
Tacit knowledge
Formal learning
Explicit knowledge
Informal learning
24
The training design process begins with what step?
Input
Needs assessment
Output
Benchmarking
25
__________ can be used to determine the reason for differences between employees’ current and expected performance.
Think-pair-share
Readiness for training
Organizational analysis
Gap analysis
26
What is an advantage of lecture type learning?
Encourages group collaboration
Larger impact on larger groups than smaller ones
Inexpensive for large groups
None of the above
27
______ is a planned company effort to facilitate employee learning of job-related competencies, knowledge, skills, etc.
Day-to-day activities
Development
Training
Presentations
28
What is the final step of the strategic training and development process?
Metrics Showing the Value of Training
Training and Development Activities
Strategic Training and Development Initiatives
Business Strategy
29
What does the acronym ADDIE stand for?
Analysis, Design, Document, Implementation, Examination
Arrange, Design, Development, Influence, Examination
Analysis, Design, Development, Implementation, Evaluation
Arrange, Design, Document, Influence, Evaluation
30
What is a stakeholder?
Anybody that is affected by the company
Only the employees
Only investors
Only the commnity
31
What is a common exercise used in assessment centers?
Job experiences
Simulations
Surveys
Role plays
32
What strategy focuses on acquiring vendors and suppliers or buying businesses that allow for expansion into new markets?
Disinvestment Strategy
Concentration Strategy
External Growth Strategy
Internal Growth Strategy
33
Which type of seating can easily communicate with everyone in the room and easily switch from presentation to groups?
Fan-type seating
Horseshoe
Conference
Classroom
34
_______ is the extent to which employees are rare, specialized, and not highly available in the labor market.
Unpopular
Uniqueness
Popular
Strategic
35
What are the four approaches to career management?
Formal Education, Structured, Assessment, Transitory
Structured, Flexible, Open, Transitory
Flexible, Exploration, Assessment, Training
Open, Goal Setting, Flexible, Education
36
A learning organization is characterized as __________.
using training as part of a larger system to enhance human capital
a company with an enhanced capacity to learn, adapt, and change
all of the above
a culture where employees seek, share, and apply new knowledge to improve
37
What motivational theory is made up of five levels of human needs?
Maslow's hierarchy of needs
None of the above
Pyramid of fulfillment
Progressive needs tiers
38
Which of the following best describes training evaluation?
The number of hours spent in the training
The total amount of people who filled out the reviews after the program
Process of collecting outcomes needed to uncover if training is effective
How many people attended the training
39
A(n) ________ integrates the company’s goals, policies, and actions.
business strategy
action strategy
business plan
action plan
40
Tacit knowledge is ____________.
Well-documented
personal knowledge that is difficult to codify
None of the above
easy to transfer
41
What are the three elements of the Needs Assessment Process?
Organization, person, task
Person, task, training
Task, knowledge, person
Learning, development, knowledge
42
What type of knowledge is personal knowledge that is difficult to codify as it's based on individual experiences?
Tacit
Explicit
Knowledge management
Learning
43
Which generation is largely no longer in the workforce?
Gen Z
Traditionalists
Baby boomers
Millenials
44
What is human resource management ?
Operations management
The highest executive in a firm
The policies, practices, and systems that influence employees
None of the above
45
Why is pre-training motivation important?
Managers should encourage attendance
Assign pre-work to ensure trainees arrive with a sense of focus
Communicates to trainees the purpose of the course
All of the above
46
Which of the following used to establish a base line measure before training begins?
Random assignment
Pre-test
Post-test
Utility analysis
47
Which needs assessment method uses data that can easily be summarized?
Observation
Focus groups
Survey
Interview
48
______ may be used to preview the training program with potential trainees, managers, etc. of the training program.
Formative evaluation
Internal validity
Pilot testing
External validity
49
Which strategy focuses on liquidation and divestiture of business?
Disinvestment
Internal growth
External growth
Concentration
50
Which of the following is an example of informal training?
A training class
A course
None of the above
On-the-job training
51
______ can determine what is responsible for the difference between employees’ current and expected performance.
Rapid needs assessment
Output
Job performance
Gap analysis
52
_______ is(are) the extent to which the training environment is similar to the work environment.
Fidelity
Open skills
Closed skills
Near transfer
53
What is the definition of a detailed lesson plan?
Outlines scope of project delivery methods and objectives
Document of steps required to ensure that training transfers to the jobs
Translates the content and sequence of training activities into a guide
The degree of manager support
54
The theory of adult learning is also known as __________.
Fidelity
Pedagogy
Andragogy
Self-efficacy
55
What is the “70” in the 70-20-10 model?
70% of learning occurs from e-learning modules
70% of companiesignore prior training and push for newer training methods
70% of learning occurs from formal education, classroom style learning
70% of learning occurs from on-the-job experiences
56
________ knowledge is well-documented, easily articulated, and easily transferred from one person to another.
Explainable
Transferable
Explicit
Tacit
57
What is the first step that should be considered when conducting a person analysis?
Input
Consequences
Feedback
Person characteristics
58
When making the training site instruction conducive to learning one must _________.
Create a learning setting
Both a and b
Neither a nor b
Know the audience
59
____ are policies, practices, and systems that influence employees' behavior, attitudes and performance.
Human Resource Development
Formal Training and Development
Human Resource Management
Informal learning
