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Cosmetology-The Salon Business Flashcards | StudBud
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Cosmetology-The Salon Business
Cosmetology-The Salon Business
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1
Human resources does not cover which of the following concerns?
how you manage your employees
what you must do when firing someone
what you should do when you need to increase sales
what you can and cannot say when hiring someone
2
Which part of a business plan is a description of the key strategic influences of the business?
mission statement
supporting documents
marketing plan
vision statement
3
Smooth business management depends on sufficient investment capital as well as ___
excellent customer service delivery
minimal computer skills
personnel with only basic training
adequate business procedures
4
The first goal of every business should be to ___
compensate employees fairly
attract new clients
maintain current clients
upgrade existing equipment
5
An agreement to buy an established salon does not typically include which of the following?
a signed statement of inventory and its value
an analysis of future maintenance costs
a financial audit
confirmation of the identity of the owner
6
Supplies used in the daily business operation are considered ___
retail supplies
consumer supplies
inventory supplies
consumption supplies
7
Costs to create even a small salon in an existing space can range from ___ per square foot
$5 to $15
$20 to $35
$30 to $80
$75 to $125
8
When planning and construction the best physical layout for a salon, the primary concern should be ___
salon furniture
maximum efficiency
salon carpeting
color scheme
9
Which part of a business plan ensures that all clients and employees are treated fairly and consistently?
financial documents
salon policies
organizational plan
executive summary
10
Booking appointments is primarily whose job?
the clients
the cosmetologist's
the receptionist's
the manager's
11
Which part of a business plan includes projected financial statements, actual statements, and financial statements
salon policies
vision statement
financial documents
organizational plan
12
Another name for an individual owner who determines policies and has the last say in decision making is a ___
stockholder
manager
business partner
sole proprietor
13
Supplies purchased by a salon that are to be sold to clients are ___
consumer supplies
inventory supplies
retail supplies
consumption supplies
14
What is the minimum number of stockholders allowed for a corporation to exist?
two
one
three
zero
15
Which part of a business plan summarizes your plan and states your objectives?
salon policies
marketing plan
mission statement
executive summary
16
Which of these is considered the very best form advertising for salon?
satisfied clients
television ads
radio spots
newspaper ads
17
When gathering accurate financial information for purchasing an existing salon, it's often helpful to consult with an __
interior designer
architect
certified public accountant
attorney
18
Someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is __
a full-charge bookkeeper
a receptionist
a manager
a financial director
19
A(n) ___ is an essential set of benchmarks that, once achieved, helps you realize your mission and your vision
result
assignment
obligation
goal
20
Which of these terms refers to your staff or employees?
personnel
clients
creditors
constituents
21
With each call, a gracious, appropriate response will help build ___
teamwork
the salon's energy level
the salon's reputation
a quiet atmosphere
22
When choosing a location for your business, you should select one that ___
has limited parking
has low traffic
offers easy access
is secluded
23
It should always be your top priority to meet which of the following financial obligations ?
rent or mortgage
utility bills
payroll
vendor bills