Business Communications Ch 2 Test Flashcards | StudBudBusiness Communications Ch 2 Test
For Mid Term
1Formal language
- Conveying messages - established codes of conduct etiquette
- Informal language - casual
- Body language - gestures, movements
- Technical language - Scientific
2Nonverbal communication
- Spoken language
- Uses words
- Facial expressions/physical gestures
- Graphic representations
3Technical language
- Body language - gestures, movements, mannerisms
- Used to inform or instruct used technological or scientific
- Informal language - casual
- Formal language - etiquette
4Visual Communication
- Facial expressions/physical gestures
- Uses words
- Graphic representation
- Spoken language
5Standard English
- Set of uniform, common accepted rules for Sign language
- Set of uniform, common accepted rules for English language
- Set of uniform, common accepted rules for Slang language
- Set of uniform, common accepted rules for Texting language
6Colloquial
- Technical language - scientific
- Speaking conversationally in informal instances
- Informal language - casual
- Formal language - etiquette
7Syntactic
- Smallest unit of meaning
- Rules - combine morphemes into sentences/words & punctuation
- Understanding of word and meanings
- How sounds are organized
8Phonological skills
- Awareness for rules of Sign language
- Awareness - how sounds organized rules relate - one another
- Awareness for rules of English language
- Awareness for rules of Texting language
9Informal language
- Technical language - Scientific
- Conveying message - established codes of conduct etiquette
- Casual & conversational, not formal rules
- Body language - gestures, movements
10Communication management
- Channels of communication guide on how, when, and where
- Nonverbal communication
- Visual communication
- Verbal communication
11Semantics
- Understanding of what words/phrases mean
- Rules - combine morphemes into sentences/words & punctuation
- Smallest unit of meaning
- How sounds are organized
12Oral language
- Speech to convey ideas & message
- Speech for Sign language
- Speech for Texting speech
- Speech for Slang speech
13Written Communication
- Facial expressions/physical gestures
- Spoken language
- Graphic representations
- Uses words
14Active listening
- Rules of language use - appropriate contexts
- Hearing but not necessarily listening
- Speech used to convey ideas & messages
- Fully engaged in communication, concentrating/participating
15Pragmatics
- Rules of language use - appropriate contexts
- Hearing but not necessarily listening
- Speech used to convey ideas & messages
- Fully engaged in communication process
16Body Language
- Technical language - scientific
- Informal language - casual
- Formal language - etiquette
- Gestures, movements, mannerisms - communicates with others
17Verbal Communication
- Uses words
- Facial expressions/physical gestures
- Spoken language
- Graphic representations
18Passive listening
- Hearing but not necessarily listening
- Speech used to convey ideas & messages
- Fully engaged in communication process
- Rules of language use - appropriate contexts
19Morphemes
- How sounds are organized
- Smallest unit of meaning that make up words when combined.
- Understanding of words and meanings
- Rules - combine morphemes into sentences/words & punctuation
