CMMC 151 EXAM 2

What is the first step to managing a problem?

In conflict, statements like, "You only do what you want! You don't care about me" are:

The number of people who must be present for a group to conduct business is a:

A speech with little to no preparation time is which delivery style?

The _______ hypothesis says that a person is attracted to someone similar to him/herself.

"Peter Piper picked a peck of pickled peppers" is an example of:

What shouldn't you do with your notecards?

Researchers often use this type of group for studies:

"The White House announced...." is an example of

Taking minutes, offering pros & cons, and asking others to contribute are what types of roles?

In an intro, "First I'll explain the problem, then the causes, and last, the solutions" is:

Suggesting that group members make a list of pros and cons of options helps to:

Friends value one another's opinions and play important roles in each other's lives. This is:

What would be an example of a restraining force keeping people from donating blood?

Argumentative episodes about the same topic that occur at least twice are:

Meeting on the job can create a relationship of:

Words that do not stereotype, discriminate, or insult are ___________.

How do you reinforce key ideas nonverbally?

"So honored, so thankful, so proud" is an example of:

The idea that the last argument is the one the audience will most remember is:

The theory that describes the push & pull tensions between relational partners is:

Socialized behaviors that are deemed appropriate/inappropriate by groups are:

The trait approach to leadership argues that:

What a group needs to accomplish

All men are mortal. Adam is a man. Therefore, Adam is mortal. This is an example of a _____.

Which is TRUE of consensus?

"How would you like to find a way to reduce your book expenses by 30%?" does what for audience?

Informative speeches that provide how-tos are speeches about:

Reciprocity, appropriateness, and risk are properties of ____________.

Asking group members to brainstorm does what?

_________ roles help to manage the relationships of group members.

Differences in ideas, definitions, perceptions, and goals create what type of conflict?

Maslow's Hierarchy of Needs states which needs must be met first? (pyramid's base)

A way to help audience members recognize that a speaker is moving from one idea to another is:

When group members choose NOT to contribute to avoid conflict, it demonstrates:

Breadth and depth are the key terms in which theory?

Who is credited with the theory of Social Penetration?

Which delivery style has the full speech written out?

"Lead paint is dangerous to our children" is a proposition of:

Observing someone's behavior is what kind of uncertainty reduction strategy?

A smaller group who forms a common bond within a larger group is a:

My sister is very social & loves to talk to others, while I am shy and introverted. This is:

"The ravenous pug barely chewed the food as he shoved his face into his nearly empty bowl" is:

When using _________ in your speech, make sure it is appropriate to your listeners.

Claiming "you give all the best shifts to your favorites"; how could she be more effective?

Communication that occurs between two people through a channel other than face-to-face

Group members that are highly _______ have a strong degree of loyalty to one another.

People who use blame as a conflict-winning strategy are using which style?

Credibility is the audience's perception of a speaker's __________

When new information causes a person to rethink his own opinion, it is an example of _____.

A person who has power because he/she possesses knowledge has what type of power?

When you know your audience does not know very much about your topic, how can you help them?

Trying to persuade listeners to have a fire extinguisher in the kitchen appeals to what needs?

What's the difference between a team and a group?

An individual's importance and prestige are his/her:

"It was the best of times, it was the worst of times" is an example of:

Which does NOT help to form consensus?

The process of changing or reinforcing attitudes, beliefs, values, or behaviors is:

When you organize your speech according to your audience's objections, you use:

"If you don't do what I say, I'll tell mom and dad you broke the vase" demonstrates

"If we legalize marijuana, we'll have to legalize cocaine, heroine, and all other drugs" is:

Which of the following is an individualistic assumption?

Abby is in band. She tends to date boys who are also in band. This is the idea of _____.

To manage your emotions during conflict, you should:

What organizational pattern would you use to discuss the types of plays Shakespeare wrote?

What do internal & initial previews and summaries help to accomplish in a speech?

Leaders who completely control the group and all of its actions demonstrate which style:

A relationship with a spouse is a relationship of:

Varying your pitch is called:

This type of conflict is characterized by a lack of flexibility and may damage relationships.