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Community Service Revision
Community Service Revision
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An exciting, fun and extremely informative community service quiz. I expect 100%
Flashcards
88 cards
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Questions
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Answers
1
What is the best way to take care of yourself?
Appreciate your strengths
Be in touch or attuned to your needs.
All of the above
Know your limitations
2
Which of these is an authority involved in WHS?
St John Ambulance
Safe Work Australia
Work Cover NSW
Bupa
3
What is the odd one out?
What do you like about school?
Do you want a referral?
Where would you like to go?
Why did you have a bad day?
4
Refugees
have basic rights according to the United Nations
are given everything they need including jobs and homes
have no rights
all of the answers are correct
5
Children in the _________ care about self-interest and avoiding punishment. (Kohlberg)
Preoperational cognitive stage
Conventional morality state
Preconvetional morality stage
Sensorimotor cognitive stage
6
The following 2 actions are most important when effectively communicating with a client...
Using a variety of communication techniques
Guessing what the client need is
Writing notes
Listening
7
Self-care enhances your OVERALL well-being & includes taking care of both ___& ___ health.
environmental & spiritual
oral & social
physical & psychological
physical only
8
Name the law that oversees WHS in Australia
Keep safe or else law 2005
Slips trips and falls 1997
Work Health and Safety Act 2011
Work Health and Safety Regulation 2011
9
Ethics is known as the philosophy of what?
None of the answers are correct
Society
Justice
Morality
10
Erik Erickson thought, like Frued
When children get rewards they will repeat the behaviour
Personality develops in stages
The child develops in outlined layers
Children learn by imitating others
11
What is Advocacy?
Analying Influences
Taking a stand on a cause or policy
Managing your time
Talking to your Friends
12
How are Ethics used in the workplace?
Security
Laws
Standards
Rules
13
What does advocacy mean?
the act of spending time speaking
an act of receiving and distributing information
the act of discussing
an act of speaking in favor of, or supporting, a cause
14
The Counselling contract does not contain ...
Your level of counselling training
Time boundaries
Confidentiality and exceptions, risk of significant harm
What you had for your lunch
15
What is an employer responsibility under WHS Act 2011?
To provide a uniform for all staff to wear
To provide personal protective equipment
To ensure the workplace never has any hazards
To provide compulsory training once a year
16
The foundation for generalist Social Work practice incorporates the following:
helping
greeting, discussion, orientation
paperwork, documentation, visits
knowledge, skills, values
17
taking care of your self is ________
sleep depravation
self managment
insomnia
kahoot :)
18
Which statement best describes ethics?
Ethics is the study of laws and consequences.
Ethics are a set of laws that define how we should act.
Ethics are a person's personal beliefs and behaviors.
Ethics identifies what we should do in certain situations.
19
Which is not a counselling skill?
Giving solutions
Silence
Active listening
S.O.L.E.R.
20
Duty of Care
To community
All of the above
To self
To client
21
Ethics
Code of principles
Clowns
Laws
What you do
22
Which is an employee's WHS Right?
Public transport to the workplace
A safe workplace
A Christmas Party
A fair wage
23
You should always help solve clients issues
False
True
24
Domestic violence does not happen to men.
False
True
25
What is another name for the Confidentiality Statement?
No Name At All
Non-Disclosure Agreement
Settlement Agreement
Partnership Agreement
26
Personal Hygiene is not part of WHS
False
True
27
A community worker should provide advice and info to groups & individuals so that
they can lobby & advocate.
their work reflects duty of care practice
everyone is safe
they are fully informed about relevant issues &opportunities
28
Definition of Ethics
Morals
Answers
Reasoning
Reasoning behind moral decision making
29
Interpreters....
Are ideal for translating code for distribution
Translate High Level Languages.
All of the above.
Do not create object code.
30
What was the one WHS activity the workplace did right
Hired a safety officer
Wore shoes
Some had helmets on
31
Aboriginal people have lived in Australia for
20 000 years
more than 40 000 years
10 000 years
30 000
32
Counselling SKILLS can be...
Used only by counsellors
Used in all situations
Never used unless you have a qualification
Used only by the medical profession
33
Maslow is best known for his?
Death Theory
Evolution Theory
Freudian Theory
Human Motivation Theory
34
What colours are used in standard WHS caution signs?
Red and white
Black and yellow
Blue and white
Green and yellow
35
Counselling tries to.....
all of these
teach people to be assertive
give people the skills to negotiate effectively
improve people's communication skills
36
What is an employee responsibility under WHS Act 2011?
Follow reasonable requests to help with first aid
Ensure you take care of only yourself
If you see a hazard, report it at the end of your shift
Do not use protective equipment unless directed
37
WHS requires consultation when:
identifying & assessing risks to health /safety
all of the above
deciding on the adequacy of facilities for worker welfare
deciding ways to eliminate or minimise those risks
38
What Did Maslow Create ?
Centile Chart
Posters
Hierarchy Of Needs
Mince Pies
39
Which of the following are forms of Self Care?
Spiritual Self-Care
Practical Self-Care
Physical Self-Care
Mental Self-Care
40
What are interpreters for?
stand and smile
the deaf only
to interpret to a specific group of people
the hearing only
41
The counselling contract includes client notes, how do we manage client notes?
They are kept in a tray on the counsellors desk.
Mindful of data protection they are anonymous and secure
Notes are given to the client at the end of a session
No notes are taken
42
What are the stages in a counselling interview?
Questions, questions, questions
Beginning, Middle, End
Exploration, Understanding, Ending
There are no stages
43
What is one of Maslow's first needs
Shower
Education
Shelter
Love
44
a member of a community, state, and country
law
right
community
citizen
45
Counselling is ....
Having a chat with your close friend
Professional assistance to help a client facilitate change
Solving a problem for the client
Sharing experience in a support group
46
Which advocacy group is this?
suicide
Hospitals
blind
homelessness
47
What is Domestic Violence?
Anger in a family member.
Violent or Aggressive behavior within the home.
To be loving and kind.
Disagreements with a spouse.
48
There are approximately ________________ Aboriginal languages in Australia.....
5
500
50
49
What is confidentiality?
using your discretion
sharing inside information
keeping client information private
logging off your computer
50
Duty of Care means you:
Must ensure the safety or well-being of self and others
Participate in self care
Always act in the best interest of yourself
Can complete tasks outside of your role description
51
Which of the following is not a Counselling Attitude?
Empathy
Congruence / Genuineness
Unconditional Positive Regard
Sympathy
52
When was the awakening of aboriginal activism?
1900s
1960s
1860s
1700s
53
Clients are the experts of their own lives
False
True
54
The order of Abraham Maslow's Theory of Needs are...
Physiological, Safety, Social, Self Actualization, Esteem
Safety, Physiological, Esteem, Self Actualization, Social
Safety, Physiological, Social, Esteem, Self Actualization
Physiological, Safety, Social, Esteem, Self Actualization
55
When does care planning begin with a client?
During hospital stay
Day before discharge
After discharge
First client contact
56
__% of Aboriginal women reported severe forms of violence.
54%
30%
60%
53%
57
Self-Determination is important?
False
True
58
Workers in the community services sector need to communicate effectively in order to
understand organisational policies and procedures.
take into account the political factors.
understand protocols in the sector.
establish a relationship of trust with their clients.
59
The acronym LGBTQI movement includes polygamy
False
True
60
Who were virtue ethics inspired by?
Plato
Albert Camus
Julius Caesar
Socrates
61
Effective communication is only important when working one on one with a client
True
False
62
How many refugees are there in the world
900 000
4 700 000
12 300 000
15 200 000
63
What area of self needs the MOST care?
Physical
All areas are equal
Mental
Emotional
64
Which of these are self-care strategies?
Exercise
Meditation
Reading a book
All of the above
65
What are the main aims for WHS in Australia?
To promote improvements in safety in the work environment
All of the above.
To ensure the health and safety of all workers.
To ensure the health and safety of others in the workplace.
66
Reasons refugees flee their homeland include
for a vacation from their country
floods, and the need to get rich
war, persecution, floods and famine
all of the answers are correct
67
The estimated life expectancy for Aboriginal women is:
78-80 years
85-88 years
82-85 years
72-75 years
68
What did the Mabo case do?
It dismantled "Terra Nullius".
It gave land shares back to the people.
It standardised laws across Australia.
It created opportunities for Aboriginals to claim land.
69
Abraham Maslow was one of the founders of what?
Biopsychology
Dream analysis
Classical conditioning
Humanistic psychology
70
What part of the body did Sigmund Frued study?
Liver
Brain
Stomach
Heart
71
The i in lgbtqi
Intersex
Icecube
Icee
Isexual
72
What is Social Change?
When olde beliefs or behaviours are accepted as norm.
Forcing people to believe you.
When new beliefs or behaviours are accepted as norm.
Suffering for your views.
73
What should you do if you have a client who is unable to get out of bed?
Get 3 more staff to help lift them
Use a chair lift
Leave them in bed
Safely push them to the side of bed and swing legs
74
Codes of ethics meaning...?
How much money you want to make
a personal sense of what is right and wrong
how the banana was born
laws
75
Is being LGBTQI a choice?
No
Yes
76
which of the following best describes what community services work involves?
supporting vulnerable people
improving peoples health
organising social functions
managing people
77
What is an employee WHS responsibility?
To immediately report any injury to the WHS supervisor
Both of the above
To take care of your own health and safety
Neither of the above
78
What percentage of LGBTQI individuals have experienced depression?
nearly 30%
nearly 50%
nearly 75%
nearly 40%
79
What is Code of Ethics?
Business Ethics
Getting money
Published collection of values and rules that reflect goals.
Ethical Dilemmas
80
What is Advocacy?
Taking action in support of a cause
Both
being different
none
81
The part of the personality, as theorized by Frued, to be driven on instant gratification
The Illiad
The Super Ego
The Id
The Ego
82
Can Deaf people become sign language interpreters?
Yes, they can be Certified Deaf Interpreters
I think so... maybe.
Nah, they cannot hear anything at all
No way jose!
83
What are the key components of workplace ethics and behavior
Respect
Principle
Integrity
Decision-making
84
Which one is NOT a community helper?
A police officer because the protect the community
A firefighter because they keep people safe
A teacher because they help others learn new things
A cat because it's an animal
85
When can we break confidentiality?
Anytime
Never
If we think no one will find out
To protect someone from harm
86
Neglecting to take care of yourself costs whom?
your clients
profession
all three
you
87
WHS means:
Work Health Safety
Work Hygiene Signs
Work Health Systems
Work Hygiene Safety
88
How much more likely is it for a LGBTQI person to seriously attempt suicide?
4x more likely than straight people
3x more likely than straight people
1x more likely than straight people
6x more likely than straight people
