Cos/Esti week 1

Your spa manager emphasizes all employees should work hard to finely tune your skills. What does she mean by this?

On the job, punctuality is _______.

Your coworker's poor communication has resulted in a loss of clients. What advice can you offer her?

Social media websites, including photo-sharing sites, can quickly diminish a person's reputation if ______ is neglected.

Your client is 20 minutes late to their 1 hour appointment block. Your next client is in 3 hours. What should you do?

You are managing your social media pages perfectly. Which of the following would you MOST LIKELY find on your socials?

To realize the greatest benefits education can provide, beauty pros should commit to all of the following EXCEPT:

Which of the following is LEAST likely to help you in takin steps to effective communication?

Daily maintenance of cleanliness and good healthful habits at the workplace is called_____.

Projecting a professional image, wearing a smile and being aware of body language are a few examples of ______.

Which of the following should you not do to make sure you have the necessary life skills to be successful?

What is the BEST way a beauty pro can take toward helping the client choose a style that best represents the client?

A meeting with your client to ascertain your client's needs and how to achieve the desired results is _____.

When should you try to upsell services?

Poor women in Rome colored their hair:

Why is it important to break up your long-term goals into smaller pieces?

What is reflective listening?

What can you do to increase your self-esteem?

Which of the following should you do as your employee evaluation draws near?

You overhear client's speaking about the cleanliness of your coworker's hands. How could you help your coworker?

Which of the following is NOT one of the three simple steps to follow in your social media practices?

Ordering tasks on your to-do list from most important to least important is a form of ______.

The process of steam distillation was refined by:

Having an "eye for an eye" mentality with coworkers is an example of _______.

Heated wax should be spread in a thin coat using:

When speaking with an unhappy client about a scheduling mix up, it is important to ______.

Wax that may cause an allergic reaction and should be patch tested is:

Intense light used to destroy the growth of cells of the hair follicle is a method of hair removal called:

Once in a while, you will inevitably encounter a dissatisfied client. Remember the ultimate goal:

The technical term that refers to overgrowth of hair on the body is:

Client questionnaires used for hair removal services should contain information about client medications and:

What is the FIRST step in the 10-step consultation method?

Beauty professionals should have an understanding of communication for all of the following reasons EXCEPT:

What should you NOT do at the end of your employee evaluation meeting?

Which of the following is LEAST likely to enhance your creativity?

__________ is the identification of long-term and short-term goals.

When escorting a client to your station for a consultation how should it appear?

When tweezing, the skin should be held taut and hair pulled using a quick motion:

When it comes to your professional image, keep the _____ rule in mind.

Which of the following is NOT something beauty professionals should do as they interact and communicate with coworkers?

In ancient Rome, women used hair color to indicate their:

Using "ACE" to remember "attentiveness, creativity, and excellence" is an example of using _____.

Providing skilled services, being honest, keeping client info private and giving accurate info are examples of _____.

David is studying for a career in the beauty industry Which of the following will he need to achieve self actualization?

Which of the following is one of the 10 general guidelines to keep in mind in social media marketing?

When is it appropriate to go to your manager with a complaint about a colleague?

Which of the following is NOT true of online communication?

Focusing on customer service, and time management every day will help you enhance your _______.

When should the client intake form be started?

Which of the following is NOT one of the practical steps for effectively communicating in the workplace?