L2 Managers & Leaders

Authoritarian leadership style is the same as an autocratic leadership style

Visionary, dreamer, long-term and passionate are terms often associated with a...

More repeat custom (business) results in 

There are three main levels of management in a large organisation. These are...

Those who influence through their power & authority given to them by the business are usually

Being good with human & automated systems, delegating and communicating are characteristics...

Better management usually results in better decision-making that meets...

short-term goals, giving instructions, day-to-day management are words associated with...

Leaders influence workers 

Other factors that can influence leadership style include...

When responsibility is delegated to capable workers and issues are discussed & suggested

Leadership styles depend on a number of factors and can include the manager's

A leader who is aware of employee concerns but makes all/most decision-making/goal setting 

Where staff need additional guidance or supervision. which style is least appropriate?

Which style of leadership is most likely to affect employee motivation, creativity & initiative

An informal leader inspires others to act but may not hold formal authority to do so

A leader who allows workers to go about their daily activities with minimal interference  

Through better management customers are more likely to be...

Positive staff-customer interactions encourage...

What are the key functions of a manager?

Loyal and committed staff due to good management are more likely to 

A formal leader is someone who is in a position of power and has subordinates (direct reports)

Making sure that employee activities meet business goals/objectives is an example of...

Monitoring staff progress and their professional goals as well as setting new ones is an eg. of

Although decisions take longer staff feel more valued and motivated...

A leader who closely supervises workers, dictates actions, sets goals alone is an example of...

How can good management positively impact on the employees? They are more likely to be more

During times of emergency & crises, which leadership style is least appropriate?

Creativity, innovation, responding to charge positively & inspiring others are characteristics

When staff are encouraged to be involved in decision-making & goal and strategy setting

An example of a formal leader is a...

In the long-term good management is likely to mean 

Setting goals and outling how they should be attained by which staff is an example of...

Someone who sets the direction & purpose of the business is likely to be a...

An organisation with a hierarchical structure is likely to apply a/an... 

Staff motivation is likely to be higher and staff turnover is likely to be lower

What are the four styles of leadership?

A person who is in charge of other staff, organises resources and channels information is...

Where staff are highly skilled, motivated and need sufficient autonomy (freedom) to perform...

When managers need to communicate clearly and give instructions to staff, this is an eg. of...

Making sure there are enough resources (eg. staff) to attain business goals is an eg. of...

In the long-term lower turnover means 

Through better management employees are more likely to provide

ORGANISATIONAL CULTURE impacts on an organisation's