stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
The Dark Side of Technology in Hospitality Flashcards | StudBud
Explore
/
The Dark Side of Technology in Hospitality
The Dark Side of Technology in Hospitality
25 terms
·
StudBud Administration
·
17 plays
#Darkside of the #technology in the #hospitalityindustry
Flashcards
25 cards
F
Practice quiz
P
Host live
L
Questions
25
Answers
1
What is the latest technology that Shangri-La uses for marketing purposes?
Mobile App
WeChat
VR
2
What is the dark side of technology used in operations?
System Crash
Migraines
Revenue Loss
3
Who is the leader of the new project against modern day slavery at UWL?
Zabin Visram
Prof. Alexandros Paraskevas
Patrick Muigai
4
Which Shangri-La Hotel has robots?
Hotel Jen
Kerry Hotels
Shangri-La Resorts
5
What is the target market of the hotel?
Upper class
Middle class
Luxury
6
Where was the first Shangri-La Hotel opened?
Singapore
Kuala Lumpur
Hong Kong
7
What beverage was used as an example when anticipating guests’ needs?
Coffee
Piña Colada
Tea
8
How many rooms were booked through OTA’s in 2017?
120 million
20 million
70 million
9
What is biggest challenge of the newly launched Shangri-La mobile app?
Not interfaced with PMS
Check-in not available
Not available in english
10
What is the benefit of using Big Data?
Avoiding Small Data
Tailored product
Privacy of data
11
What is the best way to protect data?
Cookies
Professional IT personnel
Encryption
12
What is the main security threat for hotels now?
Viruses
Cyber attacks
Guests
13
What systems is Shangri-La believed to be using in operations?
MICROS & OpenTable
MICROS & OPERA
iZettle & OPERA
14
What was the main colour of the prezi?
Pink
Blue
Grey
15
What was the title of the presentation?
Mobile apps in hospitality
The dark side of technology in hotels
The dark side of technology in hospitality
16
Which is not included in Internet of Things?
Car
Doorlock
Walkman
17
What devices were mentioned in regards to accessing information about a hotel?
Smartphones, tablets and kindle
Smartphones, tablets and watches
TV, tablets and watches
18
How many devices can be connected within IoT
7
Unlimited
43
19
What did ‘World Economic Forum’ publish?
Global Risk report
Urgent Risk Report
World Risk Report
20
What did the robot deliver to the room in the video?
Water
Take-away
Soap
21
What is the name of the project that UWL is supporting?
TimesUp
COMBAT
NoMore
22
What is Linda's last name?
Augunas
Mackinovski
Horvath
23
In how many continents can Shangri-La hotels be found?
6
3
5
24
In how many continents can Shangri-La hotels be found?
6
3
5
25
What is the one main limitation within E-commerce?
Cost
Time consuming
No internet connection
