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Milady Foundations Chapter 2 professional Image Flashcards | StudBud
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Milady Foundations Chapter 2 professional Image
Image enhancers are
It’s ok to wear whatever you want to work
Milady Foundations Chapter 2 professional Image
17 terms
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Flashcards
17 cards
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Practice quiz
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Questions
17
Answers
1
It’s ok to wear whatever you want to work
Sometimes
Always
Never
2
Image enhancers are
Clothes
Earrings
Shoes
Behaviors
3
Crossing your arms is
Verbal communication
Necessary when you’re tired
Nonverbal communication
Rude
4
Continuing education is not important after school
False
True
5
Non-verbal communication is
7% of communication
Not important
Body language eye contact facial expressions gestures
Grunts, sighs, laughters
6
Personal hygiene is daily maintenance & cleanliness of tools and equipment
True
False
7
Work ethic is taking pride in your work
True
False
8
You should smoke during breaks at work
False
True
9
Work ethic is taking pride in your work and a commitment to excellence
True
False
10
Personal grooming includes
Brushing teeth
Deodorant
Showering
Not important
11
It’s ok to use foul language on social media
False
True
12
When does great customer service begin?
When the client arrives at the salon
When you exceed the client’s expectations
When the client books the appointment
When the client sits at the chair
13
It’s not okay to use social media to communicate with clients
False
True
14
Most communication is non verbal
False
True
15
A portfolio (digital or hard copy) displays talents and achievements
False
True
16
Soft skills are
Interactions
Attributes that enhance job performance
Job performance
Career prospects
17
Professional image consists of
Non verbal communication
Outward appearance and conduct
Only dress code
Only soft skills
