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Workplace Readiness Practice
Being direct, honest, and polite
A chronological resume includes
Workplace Readiness Practice
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1
A chronological resume includes
listing most recent jobs first
listing oldest jobs first
2
Being direct, honest, and polite
assertive
confidence
conflict
3
Which type of resume organizes information in a reverse time order?
chronological resume
skills resume
functional resume
4
How can you get a promotion?
integrity
inititiative
tact
all of these
5
A __is an illegal sales tactic to attract customers who are then encouraged to spend more.
near far rule
bait and switch
free enterprise
6
EPA ensures
safety in the workplace
no discrimination
air and water safety
7
Skills that you can use in many different situations are called
activities
interests
transferrable skills
8
Listening and responding with full attention to what is being said is known as
showing initiative
active listening
active information
9
A leader who wants all to succeed and work as team is considered
delegative
democratic
laissez-faire
10
Conflict can occur due to
different values and interests
miscommunication
all of these
personality clashes
11
Tips for staying on a budgt include
leave ATM/Debit card at home
pay with cash, keep good records
all of these
carry a limited amount of cash
12
Common team problems include
managing conflict
miscommunication
clear goals
13
Screen readers are software programs that read text that is on a computer screen outloud, an ex
information technology
assistive technology
lifelong learning
14
Discrimination includes
remarks about religon
racial gestures
both of these
15
A bank reconcilation checks that your bank statment matches
what you have in the stock market
what you have in your bank account
16
IT is all the tools used to create store, and exchange, and use information and the tool needed
modem
computer
DVD
17
The ability to work together to achieve a common goal is called
teamwork
grouping
collective
18
Norming occurs when
the team is positive
conflicts are resolved
they perform the task
conflicts occur
19
An exploratory interview is conducted to
follow a person at a job
find out about a job
20
Positive work ethic means
dressing professionally
using poor communication
being late
21
Income is money __________ from working.
earned
saved
spent
22
Credit cards are
borrowed money
earned money
23
Social security is
retirement and disability benefits
needed for all employees to work
a unique 9 digit #
all of these
24
A global economy means
working within the US
working in Europe
working with all countries
25
Personal Protective Equipment (PPE) include
band aids
scissors
gloves
26
Work ethic is shown when
arriving late to work
lack of caring
being honest/integrity
being disrespectful
27
A short term goal occurs
0-6 months
1-5 years
life time
6 months to 1 year
28
Storming occurs when
conflicts are resolved
conflict occurs
29
This type of law occurs between private parties, like custody or divorce
Civil Law
Criminal Law
30
Collective bargaining occurs between
union workers and management
union workers and laborers
31
A vision describes a company's
future goal
current accomplishments
32
A w-2 shows
Wages and earnings for a year
amount of taxes withheld
33
The most common resume format is
functional
chronological
combination
34
A_____is a qualifing expense that you are allowed to subtract from your income are
deduction
FICA
income tax return
35
The process of continuing to learn is called
short range goals
lifelong learning
ergonomics
medium range goals
36
Skimming is reading quickly through a book or document for key points.
False
True
37
Repetitive Stress/Strain Injury occurs when
you complete the same activity continuously
you complete the same activity once
38
A business owned by 2 or more people.
corporation
proprietorship
partnership
39
An illegal interview question would be
Why should I hire you?
What are your weaknesses?
Do you have children?
40
What do employers expect of employees in terms of communication skills
miscommunication
speaking correct grammar
directions ignored
41
A _________takes all of the risk and earns all profit.
shareholder
entrepreneur
partnership
42
The best way to find a job is to
go online
network
employment agency
43
One way to avoid conflict is to work together. This is called
avoiding
confronting
negotiating
colloborating
44
A disagreement between people is called
confrontation
conflict
diversity
45
Financial goals are
realistic
specific
measurable
all of these
46
Variable expenses
do not change
change
47
A job loss that results from a busness decision is called a
layoff
firing
48
A reliable domain suffix is
.com
.edu
.org
.gov
49
Unethical behavior includes
all of these
lying
discrimination
dishonesty
50
Utilities are
services for your home like electricity
good for your home like water
51
Forming occurs when `
people are pushing boundaries
the job is performed
roles in a team are identified
52
Lifespan goals occur over
over a lifetime
1-5 years
0-6 months
6 months-1 year
53
A business owned by one person is a
partnership
corporation
proprietorship/entrepreneur
54
Initiative means
being dependable
doing without being told
being trustworthy
doing the right thing when no one is looking
55
A person who learns by sharing work with others has a ___ learning style.
intrapersonal
handson
interpersonal
verbal
56
The VA Dept. of Ed calls related careers?
career interests
primary sources
career clusters
57
Minimum wage is the ___ hourly wage that an employer can pay a worker.
highest
lowest
58
All tools used to create, store, exchange, and use information using a computer is known as
information technology
internet searching
telecommuting
59
Fixed expenses
don't change
change
60
A __________ letter should follow an interview.
follow up
cover letter
61
A mission describes
future goal
current accomplishments
62
Setting goals, communicating regularly, and managing conflct describe
leadership
teamwork
63
This auto insurance covers damages you caused to someone and their property.
liability
collision
64
Expenses are money spent for
living costs
entertainment
65
Net income is
total money earned
take home pay
66
What color ink should you use when completing a job application?
Blue
Red
Black
67
A direct and controlling leader is considered
laissez-faire
delegative
democratic
68
Communication with people you know about a job is called
job leads
networking
69
The best software application to use for budgeting is
MS Access
MS Word
MS Excel
70
Opportunities costs are the
first choice
next best choice
71
Interpersonal skills include
your ability to be self motivated
how well you get along with others
72
Disadvantages of credit cards include
interest rates
too much debt incurred
buy what you don't need
all of these
73
A ___is a type of investment in which you deposit $ for a fixed time and fixed interest.
divend
stock
Certificate of Deposit
74
How much notice should you give when you leave a job?
1 week
3 weeks
4 weeks
2 weeks
75
An interview is a conversation between 2 people, 1 wants the job, 1 is the employer.
False
True
76
Integrity means
being dependable
doing without being told
being trustworthy
doing the right thing when no one is looking
77
A spreadsheet is used for
both of these
neither of these
budgets
calculations
78
A budget is a plan for
investing
planning
saving
79
Write a thank you letter for interview to show thanks, be polite, and sell yourself.
False
True
80
The ability to say and do things in a respectful way is called
tact
self esteem
responsibility
81
Your __ is an IRS form that shows how much income you recieved working and the tax paid.
Income tax return
W-4
W-2
82
A cover letter introduces your
resume
job application
83
Your ____ is your basic outlook on life and your way of looking at people in the world.
aptititude
attitude
arrogance
84
Discretionary income refers to
money to pay expenses
money left over after expenses are paid
money to pay groceries
85
A resume includes your personal work history, skills, and interests
false
true
86
Workplace Trends include
working in teams
outsourcing
all of the above
telecommuting
87
Construcitve criticism
offers no solutions
is all negative
postively offers solutions to help
88
A business owned by shareholders.
partnership
corporation
proprietorship
89
This type of business is easy to start.
corporation
partnership
proprietorship
2 of these
90
Antivirus software is needed to
protect your computer from viruses
protect your computer from scams
91
Nonverbal gestures include
neither of these
leaning in
eye contact
both of these
92
A w-4 tells employers the
amount of insuracne to withhold
the amount of money you earned
amount of taxes to withold
93
Worker's compensation includes
both of these
helps pay for medical expenses if hurt OTJ
lost wages from injury on the job
94
OSHA protects
safe and hazard free work force
equal rights for all
air and water quality
95
To see things from another's perspective.
empathy
sympathy
96
.PPT means you are working with
MSAccess
MSPowerPoint
MSExcel
MSWord
97
Gross income is
total money earned
take home pay
98
When leaving a job you should write a
follow up letter
resignation letter
thank you letter
99
A mentor is
a new employee
an experienced employee helping a new one
100
You can address conflict by addressing it immediately, this is
collaborating
negotiating
confronting