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Sell Sky Q knowledge quiz
Flashcards
10 cards
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Practice quiz
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Host live
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Questions
10
Answers
1
Which of the following are features of the Sky Q Hub?
Sky Q Hub runs on both 2.4GHz and 5GHz frequencies
All of the above
Self-help diagnostics works for both ADSL and Sky Fibre
2
How long is the TV contract if you are an existing Sky +HD customer upgrading to Sky Q?
12 months
18 months
6 months
There is no contract for upgrading customers
3
How many Premier League games were live on Sky Sports in Ultra HD during the 2016/17 season?
126
124
168
42
4
How much is a service call for Sky Q equipment?
Free
£6.99 per month
£10
£65
5
when upgrading a customer to Sky Q on STAN what process would you use to get the new equipment?
Create a new account
Reinstate Subscription
Change subrscription
Make sale
6
Which Sky Q box has the following feature? Records Sixth shows while watching a Seventh
Sky Q 2TB
Sky Q 1TB
Sky + HD 2TB
Sky Q Mini
7
how much does multi screen cost if you have a SkyQ 1TB Box but you only watch via the SkyQ App?
£11.25 per month
£10.00 per month
£12.00 per month
There is no cost
8
What Sky Q equipment is available to frontline staff as standard and how much does it cost?
A.Sky Q 1TB Box with Sky Q app completely FREE
Sky Q 2TB Box + 1 Mini Box is FREE with installation
Sky Q 1TB Box + 1 Mini Box
Sky Q 2TB Box + 1 Mini Box for £99 payable over 12 months
9
What is the process if a current Sky+HD customer wishes to upgrade to Multiscreen?
Sky+HD customers can no longer upgrade to Multiscreen
upgrade to Multiscreen but purchase a SkyHD box for £99
buy an additional Sky+HD box for £199
upgrade to Sky Q to get Multiscreen via a Mini Box
10
How much would a new customer pay upfront to install a Sky Q 2TB Box with a mini box?
£10 install for 2TB Box and £99 additional TV fee
£99 install for 2TB Box
30 install for 2TB Box and £30 for Mini Box
£10 install for 2TB Box and Mini Box would be free
