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MAP150 FINAL REVIEW
MAP150 FINAL REVIEW
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1
The signs and symptoms of a disease are its __________.
symptoms
manifestations
etiology
prognosis
2
A reward on the job includes a demotion because you are doing your work in an acceptable & timely manner.
True
False
3
Payment info should be explained when the appointment is made if the patient is expected to pay at the time of service.
False
True
4
To succeed on the job it is important to
Make suggestions for improving productivity
Be at work everyday
none of these
Both : be at work everyday & Making suggestions for improving productivity
5
Patients sign an __________ of benefits form so that the physician will receive payment for services directly.
eligibility
adjudication
precertification
assignment
6
Which of the following is referred to as the “brains” of the computer?
ROM
CPR
CPU
RAM
7
The CPT is divided into ten sections.
False
True
8
A gigabyte is approximately _________ byte
1 hundred
1 thousand
1 million
1 billion
9
Common network security procedures include
authentication & privacy filters.
using strong passwords with eight characters
all are correct
logging out of the network before leaving the computer.
10
Meeting the stipulated requirements to participate in the healthcare plan is the definition of eligibility.
True
False
11
Which of the following is not a method to improve communication?
Be accepting
Share responsibility
Hold back your feelings
Be attentive
12
All invoices, statements, and operational expenses are included in accounts receivable.
True
False
13
Which of the following needs to occur when a check is returned from the bank for NSF?
The payment posted to the patient account must be reversed.
Both B and D
A charge line item must be added with the amount of the NSF check.
The original payment must be deleted.
14
Accounts receivable are moneys that are expected but not yet received
True
False
15
Taking initiative is not always popular. But taking initiative is good idea if you are going to be a leader.
False
True
16
Which of the following does not conform to the general rules for telephone collections?
Assume a positive attitude
Make repeated telephone calls on the same day
Keep the conversation brief and to the point
Call only between 8 am and 9 pm
17
When coding neoplasms __________is defined as the absence of invasion of surrounding tissues
benign
unspecified nature
carcinoma in situ
malignant primary
18
It is acceptable to code from the Alphabetic Index.
True
False
19
Which of the following should be considered when using a collection agency?
All of the above
Fee percentage
Fee charged by the collection agency
Net back
20
An eponym will be used in which of the following CPT divisions?
Tabular List
Alphabetic Index
Google
Category subsection
21
When patients need a series of appointments, it is best to schedule them individually.
False
True
22
In the Middle East, intense eye contact between men is a sign of:
Sincerity and trust
Curiosity
Disrespect
Confrontation
23
The process of determining if a procedure or service is covered by the insurance plan is
medical necessity.
precertification.
capitation.
eligibility.
24
A plan in which payments are transferred, electronically, by a paying agency directly to the acct of a recipient is
direct deposit.
disbursement.
endorsement banking.
customer-oriented banking.
25
HIPAA recommends that physicians keep the records on patients for at least
HIPAA does not recommend a number of years.
2 years.
3 years
1 year.
26
Downcoding can increase reimbursements.
True
False
27
If the ICD-10-CM codes and the CPT/HCPCS codes do not match the claim will not show __________.
eligibility
capitation
medical necessity
precertification
28
Which part of Medicare covers prescription drug services?
B
C
A
D
29
When should checks from patients and other sources be deposited?
On a daily basis
At the same time bills are paid
When the bank statement is reconciled each month
At the end of every week
30
Which of the following is a fixed amount per visit and is typically paid at the time of medical services?
Co-insurance
Deductible
Copayment
Premium
31
Ethnocentrism is
The belief that your culture is superior to other cultures
The belief that culture has no influence at work
The belief that all cultures are the same
The belief that people from all cultures live in harmony with one another
32
A check drawn on the bank’s own account and signed by an authorized bank official is called a
voucher check..
certified check
cashier’s check.
bank draft.
33
How long are records of telephone messages retained?
1 week
7 years
5 years
statute of limitations runs for medical professional liability cases
34
Which of the following levels of history includes a review of the systems that relate to the chief complaint?
Comprehensive history
Expanded problem-focused history
problem-focused history
Detailed history
35
Which of the following statements is not an appropriate way to handle conflict?
Help me understand...
What I am feeling is...
I see where you are coming from... have you considered?
I cannot believe you did...
36
A(n)__________ claim has been completed accurately and completely
clean
dirty
dingy
incomplete
37
The power and ability to begin and to follow through energetically with a plan or task, is _________.
to be done
Determination
Initiative
Enterprise
38
Claims submitted to a(n)clearinghouse are forwarded to individual insurance carriers.
True
False
39
For offices with a no cash policy, which type of payment is typically recommended for patients without a bank account?
Voucher check
Money order
all of the solutions are correct
Cashier’s check
40
When an account is opened at a bank, the depositor will be required to complete a(n) __________ card.
debit
endorsement
signature
None
41
The amount of money paid to keep an insurance policy in force is the premium.
True
False
42
Which of the following is not true about gender stereotypes?
Stereotypes reduce our ability to treat others based on gender
Stereotypes lead to an even playing field in the workplace based on gender
Stereotypes lead to faulty assumptions about behavior based on gender
Stereotypes lead to faulty assumptions about behavior based on gender
43
A signature on the back of a check whereby the rights of the check are transferred to another party is __________.
claim
endorsement
plaintiff
trustee
44
A reward of taking initiative on the job includes receiving more respect from co-workers & supervisors.
True
False
45
Accounts payable is charges owed by a company to other companies for services and goods.
False
True
46
In some African countries the standard handshake is:
Firm
"One-Pump"
A kiss on the cheek
Limp
47
The medical assistant should always follow office directions for claim review and signatures
True
False
48
Which of the following is not one of the four types of endorsements?
Restrictive
Blank
Special
Quality
49
The following sections uses the code range between 70000 and 79999?
Surgery section
Anesthesia section
Medicine section
Radiology section
50
Which of the following is not an acceptable reason for stop-payment on a check?
Disagreement about a purchase
Insufficient funds
Loss of check
Disagreement about a payment
51
Block 1 of the CMS-1500 contains what information?
Insured’s name
Patient’s name
Type of insurance coverage
Carrier address
52
Claims that have errors or omissions that must be corrected & resubmitted to receive reimbursement are _____________
dirty claims.
dingy claims.
clean claims.
incomplete claims.
53
The cause of a disorder is its __________.
prognosis
etiology
manifestation
symptoms
54
A document guaranteeing payment of a specific amount of money to the payer named on the document is
convenient.
principal.
negotiable.
legally binding.
55
To settle or determine judicially is the definition of
adjudicate.
co-insurance.
copayment.
deductible.
56
Subcategories are the lowest level of code description and specificity.
True
False
57
Accounts __________ are debts incurred but not yet paid.
credit
receivable
debit
payable
58
What are used to help prevent access to private networks?
Virus detectors
Scanners
Network systems
Firewalls
59
Patients belonging to a MCO usually are required to get a referral from their ____ before seeing a specialist.
HMO
PCP
CMS
EPO
60
What is the first thing the medical assistant should do when a check is returned unpaid by the bank?
File it with the district attorney’s office.
Send a letter refusing to see the person as a patient until paid.
Contact the person who wrote the check.
Write off the account.
61
The most frequently used follow-up method is a
tickler file.
transitory file.
practice management file.
None of the above
62
Health insurance designed for military dependents and retired military personnel is called CHAMPVA
False
True
63
The process of moving an active file to inactive status is called
coding.
conditioning
purging.
indexing
64
It is easier to find a new career while still employed; never quit until you've found a new career.
False
True
65
An insured acct requiring a minimum balance that draws interest at a higher %than a regular savings acct is _______
business savings
money market savings
checking
individual retirement
66
Which of the following is the most successful collection strategy?
Collection letter
Notes
Patient account statement
Telephone call
67
Burns are coded to the site by __________.
degree
site
All correct
body surface
68
The first step in filing a claim with a third-party is
obtain accurate billing information from the patient.
complete the precertification process.
proof read the claim information.
verify all charges and fees.
69
To examine claims for accuracy and completeness before they are submitted is to _________ the claims.
reject
audit
revise
correct
70
The medical assistant should copy the front side of the patient’s insurance card.
True
False
71
Which of the following types of accounts requires a minimum balance and draws interest at the highest rates?
Money market savings account
Savings account
All of the above
Checking account
72
In Japan, being late for a meeting is considered:
Acceptable
Rude
Expected
Neutral
73
Conflict can be handled through effective:
Communication
Negotiation
Mediation
Punishment
74
The advantages of using the color-coding filing system are the following
all above is correct
You can use either the alphabetic or numeric color-coding system.
use of color visually restricts the area of search for a specific record.
A misfiled record is easily spotted even from a distance.
75
All property available for the payment of debts said to be his or her __________.
liabilities
debits
credits
assets
76
The physical medical record belongs to the
physician or provider.
All of the above
patient.
insurance company.
77
Take advantage of____________to enhance your current resume and skill-set.
Colleagues
Training and education offered by the employer
Annual reports by the employer
none of these
78
Electronic data interchange is transferring data back and forth between two or more entities
False
True