Which of the following is a felony?

conviction that can result in imprisonment of one year or more

Which of the following is correct concerning ethics and the law?

ethical standards are always of higher order than minimum statdards of law

Which of the following behaviors best demonstrates professionalism in a dental assistant?

maintaining a clean and organized work area

When does the dentist usually refer a patient?

when it is a more difficult case

Who performs services such as fabricating crowns, bridges or dentures from a dentist's written prescription?

certified laboratory technician

Who is Pierre Fauchard?

He originated the title of "surgeon dentist"

Communication can be defined as which of the following?

sending of a message and receipt of the same message by another

What is represented by the letters in TEAM?

together, everyone accomplishes more

Charge slips are used to do which of the following?

transmit financial information between treatment area & business office

Title I of the ADA makes it illegal for an employer to do which of the following?

terminate an employee for a disability

What would be an example of the principle of promotion of well-being?

volunteering in dental health education programs

Which of the following describes what words are?

verbal symbols used to represent an object or a meaning

Which of the following describes open-ended questions?

They require more than a "yes" or "no" for an answer

What is the recall system designed to do?

help patients return for regular preventative care

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Unit #1 MDA Test Review

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Questions 90

Answers

1
Which of the following is a felony?
conviction that can result in imprisonment of one year or more
offense that may result in imprisonment of six months to one year
conviction that results in a fine and probation
offense that usually results in only a fine
2
In which state did the first dental college start?
California
Virginia
Maryland
Connecticut
3
Which of the following is correct concerning ethics and the law?
ethical standards are always of higher order than minimum statdards of law
law is always of a higher order than ethical standards
the law refers to what you should do, no what you must do
ethics deals with what you must do
4
Which of the following is the professional objective part of?
cover letter
newspaper advertisement
resume'
letter of application
5
Type of dental assistant who serves as an extra pair of hands where needed throughout clinical areas of the practice?
circulating assistant
chairside dental assistant
business assistant
sterilizing assistant
6
Which is the most important organizational responsibilities of the business assistant?
scheduling appointments
employee benefits
maintaining adequate records
preparing business letters
7
Which of the following behaviors best demonstrates professionalism in a dental assistant?
discussing patient information with friends outside of work
arriving late to work but staying late to make up time
prioritizing personal phone calls during patient care
maintaining a clean and organized work area
8
When does the dentist usually refer a patient?
when the patient load is too great
when it is a more difficult case
when less training is needed
when there is less staff in the office
9
What concept is demonstrated the philosophy that all patients should receive the same quality of dental care?
autonomy
justice
beneficence
confidentiality
10
How is the principle of nonmaleficence easily described?
autonomy
beneficence
"silence is golden"
"do no harm"
11
Who performs services such as fabricating crowns, bridges or dentures from a dentist's written prescription?
dental supply representative
certified laboratory technician
certified dental assistant
dental equipment technician
12
What is it called when a dentist is negligent for not meeting the standard of care?
informed consent
res ipsa loquitur
derelict
due care
13
Who was the source of the famous oath-a solemn obligation to refrain from wrong doing?
Aristotle
Celsus
Hippocrates
Diocles
14
Who was the first dentist to employ a dental assistant?
C. Edmond Kells
Green Vardiman Black
Joseph Warren
Emeline Robert Jones
15
Who is Pierre Fauchard?
He originated the title of "surgeon dentist"
He showed the usefulness of nitrous oxide
He was George Washington's dentist
He was the "Father of Modern Surgery"
16
Which part of the interview is the most crucial?
first 10 minutes
middle
last hour
conclusion
17
What is malpractice?
professional negligence
abiding by the practice act
allowing informed refusal
using due care
18
Active files are files of patients who have been seen within the past what?
2 to 3 months
1 to 2 weeks
5 to 6 years
2 to 3 years
19
How far in advance should you arrive for an interview appointment?
5 minutes
30 minutes
15 minutes
45 minutes
20
Pegboard accounting is also known as which of the following?
accounts receivable
integrated accounting
bookkeeping
one-write system
21
What dental speciality involves developing policies at county, state, & national levels to control & prevent disease?
pediatric dentistry
prosthodontics
dental laboratory technician
dental public health
22
Communication can be defined as which of the following?
explanations
statement proper
sending of a message and receipt of the same message by another
words we use
23
How many years does a dental hygienist have to attend college?
at least 1
at least 3
at least 4
at least 2
24
What is the term used for voluntary standards of behavior established by a profession?
code of ethics
practice acts
licensure requirements
laws
25
In general, what is the first contact with a prospective employer?
telephone contact
a resume'
professional organization
letter of application
26
Who is credited with beginning forensic dentistry?
John Baker
Robert Woofendale
Paul Revere
Horace Hayden
27
Which of the following should be kept to a minimum at an interview?
smiling
listening
jewelry and make-up
speaking
28
What is represented by the letters in TEAM?
time, effort, allowance, majority
time evolves and more
together, effort always matters
together, everyone accomplishes more
29
What approximate percentage of all spoken words are never heard?
50%
30%
90%
10%
30
Inactive files are records of patients who have not been seen in how long?
1 year
3 months
3 years
5 years
31
Charge slips are used to do which of the following?
coordinate insurance coverage between two insurance carriers
record all checks issued on, and deposits made to, a specific account
transmit financial information between treatment area & business office
pay expenses like rent
32
Title I of the ADA makes it illegal for an employer to do which of the following?
require a uniform
provide severance pay
terminate an employee for stealing
terminate an employee for a disability
33
What is the nationally recognized credential of dental assistant who passed the DANB certification exam?
CDA
QDA
ADAA
EFDA
34
What would be an example of the principle of promotion of well-being?
instituting a break in the mornings for those who come in early
making sure all dental assistants have the same level of salary
not discussing patients and their health histories
volunteering in dental health education programs
35
Who technically owns a patient's dental chart?
the state dental board
the insurance company
the patient
the dentist
36
Which of the following members of the dental team is focused on tasks such as payroll?
dentist
business assistant
dental hygienist
dental assistant
37
Objective fears are also known as what kind of fears?
subjective
learned
anecdotal
acquired
38
Which term allows individuals in one state to obtain a license in another?
misdemeanor
respondeat superior
due care
reciprocity
39
Which of the following refers to telling patients the truth?
justice
veracity
ethics
nonmaleficence
40
What might the dental office obtain if staff members handle practice funds?
employee policy manuals
personal data
fidelity bonding
consumer credit report
41
Which of the following describes what words are?
explanations
statements proper
messages
verbal symbols used to represent an object or a meaning
42
Which of the following describes open-ended questions?
They begin with is, do, has, have, can, or will
They require more than a "yes" or "no" for an answer
They are best used to confirm information
They can be answered with either "yes" or "no"
43
When the dental assistant is working in the hospital what should be added to the traditional PPE?
surgical gowns
scrubs with clean shoes
full personal protective wear
street clothes
44
Which of the following is one of the most important traits to everyday social and business relationships?
mutual respect
problem-solving skills
honesty
interpersonal communication
45
What is the recall system designed to do?
help patients return for regular preventative care
help patients keep their appointments
notify patients of defective products
notify patients of new products
46
Which is the newest method of providing a resume'?
posting it on the internet
sending it by first-class mail
hand delivery
faxing it with a cover letter
47
What is vital in the event of theft, fire, or disaster?
accounting records
office equipment
back-up records and files
charge slips
48
What is the set of federal privacy laws for healthcare patients?
DANB
EFDA
OSHA
HIPAA
49
Which of the following is an example of variable overhead?
insurance premiums
office supplies
electricity
salaries
50
To what does "silence is golden" refer?
tort law considerations
res ipsa loquitur
res gestae
respondeat superior
51
What is the term used when one chairside assistant works primarily with the dentist?
four-handed dentistry
six-handed dentistry
one-handed dentistry
two-handed dentistry
52
Which of the following is related to the concept of ethics?
there is only the right or wrong of particular situations
there are no gray areas to regard
Many absolutes exist
ethics is subject to individual interpretation
53
What is the most frequently used type of accounts receivable bookkeeping system?
walk-out accounting
integrated accounting
charge slips
pegboard system
54
Which of the following should not be included on a resume'?
race
marital status
religion
all of the above
55
Which filing system is the easiest and most commonly used?
color-coding
chronologic
numeric
alphabetic by last name
56
Dental practice tasks have been improved by which of the following?
procedure manuals
computer applications
personnel manuals
HIPAA
57
Who is the "Grand Old Man of Dentistry?"
Horace H. Hayden
Chapin A. Harris
Green Vardiman Black
Wilhelm Conrad Roentgen
58
Professionalism is what distinguishes people who only "pursue a job" from those who:
"work overtime"
"pursue a career"
"have a business"
"work weekends"
59
Who interprets & implements state dental regulations?
the state board of dentistry
the state legislature
the governor
dental associations
60
Who approves many of the dental professional schools?
CODA
ADAA
ADA
HIPAA
61
What is accounting?
recording of investment procedures
process of recording, classifying, and summarizing financial transactions
daily bookkeeping procedure
basic practice of financial policy
62
What is an outguide?
explanation of benefits
policy manual for scheduling
a bookmark for the filing system
a hanging file folder
63
What is the minimum length of an accredited dental assisting program?
at least 4 months
at least 1 year
at least 6 months
at least 18 months
64
What is the first step in solving an ethical dilemma?
choose a course of action
determine the professional implications
identify the alternatives
rank the alternatives
65
Which dental assistant involves delegation of functionsn depending on the individual state's dental practice act?
secretarial assistant
chairside dental assistant
expanded-functions dental assistant
administrative assistant
66
What is the purpose of licensure?
to protect the public fom poor infection control
to protect the public from lesser levels of tort law
to protect the public from unqualified or incompetent practitioners
to protect the public from due care from practitioners
67
When filing, how many inches of working space should be available?
3 inches
4 inches
1 inch
2 inches
68
The Health Insurance Portability and Accountability Act (HIPAA) specifies which of the following?
COBRA insurance regulations
safety rules & regulations with which dental offices must comply
recommendations with which dental offices should comply
federal regulations ensuring privacy of a patient's healthcare information
69
What is the single most important factor in achieving career goals?
education
communication
positive attitude
networking ability
70
A guarantor is which of the following?
dental insurance carrier responsible for payment
person who agreed to be responsible for payment
health insurance carrier
person providing the services
71
Which of the following should be included in the procedure manual?
working hours
pay periods
information concerning employee benefits
OSHA and infection control policies
72
Which of the following best describes the principle of autonomy?
actions are ethical as long as they will benefit a person or community
treating people fairly & giving people what they deserve & are entilted to
principle that comes from Hippocrates' oath for healthcare professionals
the right to privacy, freedom of choice, & the acceptance of responsibility
73
Which dental specialist diagnoses and treats diseases of the pulp?
prosthodontist
endodontist
oral surgeon
periodontist
74
What accounts for one third of the impact of the total message?
explanations
words
voice quality
statement proper and voice quality
75
Which act signed into law with legal requirements related to confidentiality of patient's health information?
HIPAA
PHI
USDHHS
TOP
76
Payments on any outstanding accounts payable are known as which of the following?
usual fees
disbursements
petty cash
customary fees
77
What is a ledger?
an itemized listing of shipped goods
the overhead costs of business
a financial statement that maintains all account transactions
a written indication of any balance due on an account
78
How long do most dental assistant programs take to complete?
3-6 months
2 years
8-11 months
12-18 months
79
Who is the earliest dentist whose name is known and in what country or region did he reside?
Cornelius Celsus (Rome)
Diocles of Carystus (Greece)
Hesi-Re (Egypt)
T'ing To'tung (China)
80
What is the backbone of a well-run organization?
rules and regulations
a large client list
excellent salary and benefits
good communication
81
The personnel manual should include which of the following?
office communications
professional organizations
emergency procedures
information concerning employee benefits
82
Who is the founder of ADAA?
Emeline Robert Jones
Juliette A. Southard
C. Edmund Kells
Malvina Cueria
83
Who was the first to describe the difference between molars and premolars?
Joseph Warren
Pierre Fauchard
Ambroise Pare'
Leonardo da Vinci
84
Closed-ended questions are those that what?
require more than a "yes" or "no" for an answer
maintain control of the conversation
are best used to obtain information
can be answered with either a "yes" or "no"
85
What length should the resume' be?
one page
two pages
one legal-size page
one-half page
86
What term signifies study under the guidance of a dentist without attending institution of higer learning?
working unit
accrediation
preceptorship
curriculum
87
When a dental assistant becomes certified, which of the following does he/she obtain?
use of the ADAA credentials
pin and certificate
registration in any state
expanded-functions license
88
Who was the first African American female dental graduate from a U.S. dental college?
Lucy B. Hobbs-Taylor
Emmeline Robert Jones
Malvina Cueria
Ida Gray-Rollins
89
Which of the following is an example of an expanded duty thaty may be delegated to a trained dental assistant?
making chart entries correctly
legally correcting chart entries
polishing coronal surfaces of teeth
rinsing the patient's mouth
90
What does abandonment mean in the dental office?
termination by dentist of a patient relationship without reasonable cause
firing of a dental staff member because the person did not abide by HIPAA
not taking into account general supervision of dental staff
a patient not paying his dental bill because it seems unfair to him/her

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