Management - Chapter 2

_____ forces refer to those aspects of a culture that guide and influence relationships among people.

Max Weber felt selection of employees should be based on _____.

The human resources perspective of management links motivation theories with _____.

Who is considered the "first lady of management?"

Frederick Taylor's contributions were in the field of:

Mary Parker Follett thought of leadership as _____, rather than techniques.

Maslow's hierarchy of needs started with which of these needs?

Frank Gilbreth felt that efficiency equated with:

A significant contribution of Chester Barnard was the concept of:

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

Strong anti-American sentiments in many parts of the world exemplify the effect of:

_____ is considered the "father of scientific management."

In _____, every situation is viewed as unique.

Theory X and Theory Y was developed by _____.

The management science perspective applies all of the following to managerial problems EXCEPT:

Mary Parker Follett contributed to which field?

The bureaucratic organizations approach is a subfield within the _____.

Standardization of work and wage incentives are characteristics of:

Which of these forces pertain to the availability, production, and distribution of resources in a society?

The nineteenth and early twentieth centuries saw the development of which management perspective?

The behavioral sciences approach is based on which of the following disciplines?

Positions organized in a hierarchy of authority is an important characteristic of:

Which of the following is often considered the "father of the quality movement?"

Which of these forces comprises unwritten, common rules and perceptions about relationships?

Chester Barnard felt that _____ could help a poorly managed organization.

An innovation mindset that strives to meet customers’ immediate needs quickly and inexpensively is referred to as:

Organizational development is one specific set of management techniques based in the _____ approach.

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

_____ is the most current management perspective.

Which of these is a major criticism of scientific management?

The management science perspective emerged after World War II to treat problems associated with:

Operations research grew out of World War II groups and is based on _____.

_____ focuses on managing the whole organization to deliver quality to customers.

It is often difficult to make decisions about subsystems because they are _____.

Which of the following is identified as a recent trend that has staying power?

Which of the following is not a criticism of scientific management?

The assembly line is most consistent with which of the following general principles of management?

A social group within an organization is part of the:

Whereas scientific management focused on _____ , administrative principles approach focused on the _____.

10 + 10 = 25 reflects which of these?

Elements of TQM include:

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?

A key finding in the Hawthorne studies was which of these?

From the 1950s until today, which management perspective has remained the most prevalent?