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Manage This! LAP-SM-003-CS Review Flashcards | StudBud
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Manage This! LAP-SM-003-CS Review
Manage This! LAP-SM-003-CS Review
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StudBud Administration
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Manage This! 1st LAP in Bus Mgmt
Flashcards
20 cards
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Practice quiz
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Questions
20
Answers
1
Which of the following do many businesses believe to be their most important resource:
Employees
equipment
Office supplies
Sales revenue
2
A mgr evaluates the production output of a dept by checking it against the production goals for that time period.
Controlling
Directing
Planning
Organizing
3
What mgmt function is this: David, a TL Mgr, identifies jobs to be performed & assigns responsibility for them
Planning
Controlling
Organizing
Directing
4
Why do top-level managers usually receive high salaries?
They have more experience than others in the company
Their responsibilities involve hands-on supervision
They are required to attend a great many of meetings
Their decisions affect the entire company
5
Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?
First line workers
Top level managers
Middle managers
Supervisory managers
6
Christy determines: type of workers she needs, locates qualified applicants, selects those to be hired, & assigns work.
Staffing
Directing
Controlling
Planning
7
A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating
technical skills
aggressive behavior
natural talent
creativity
8
Avery's goal to increase sales by 15% in 6 months by increasing the advertising budget is an example of the ___ function
directing
controlling
organizing
planning
9
Why do all businesses need financial resources?
To manage investment accounts
To negotiate bank loans
To develop cash budgets
To pay operating expenses
10
Why should managers know how to do the work of the workers they supervise?
To coordinate the employees' efforts
To have realistic expectations for workers
To establish a chain of command
To create a team spirit among employees
11
Which of the following are examples of top-level management job titles:
President, senior vice president, and chief executive officer
Floor supervisor, area supervisor, and section manager
District manager, department head, and regional sales manager
Collections supervisor, crew chief, and production supervisor
12
Which of the following is an important function of mid-level management:
To establish long-term objectives for the company
To Prepare workers' daily schedules
To serve as a link between top-level and first-line management
To make sure projects meet deadlines
13
Which of the following are examples of first-line management job titles:
President, senior vice president, and CEO
Sr vice president, chief financial officer, & regional vice president
Collections supervisor, crew chief, & Production supervisor
Company vice president, department head, and regional sales manager
14
Which of the following statements about first-line management is true?
There are normally fewer first line managers than middle or top level mgrs
First line managers never work side-by-side with their employees
Businesses typically hire their first-line managers from inside the company
First line managers are not responsible for carrying out middle mgmt plans
15
Which of the following are examples of middle-management job titles:
President, senior vice president, and CEO
Floor Supervisor, area supervisor, & section manager
District Manager, department head, & regional sales manager
Collections supervisor, crew chief, & production supervisor
16
What must managers be able to do if they want employees to understand the business's goals and be productive?
Ask questions
Obtain feedback
Communicate clearly
Listen carefully
17
A mgr studies prev sales statistics & sales forecasts before making purchasing decisions. This type of resource is:
human
material
information
financial
18
John created a team atmosphere in his sales dept. When they exceeded their goal, he rewarded them with dinner & 5% bonus
Directing
Controlling
Organizing
Planning
19
Which of the following is the main purpose of management:
To create a pleasant working atmosphere
To obtain the needed resources
To accomplish the business's goals
To reach a specific level of productivity
20
A small-business manager considering how a one-person reduction in staff impacts the rest of the company demonstrates
technical skills
interpersonal skills
job-knowledge skills
conceptual skills