Salon/Spa Business 103.01 - 103.08

Question 1

A brief, written account of personal, educational and professional qualifications and experience is known as a:

Accepted Answer

resumé

Question 2

What would characteristics a product?

Accepted Answer

size of container

Question 3

What is an example of liability on a financial statement:

Accepted Answer

Credit card balances

Question 4

Treating your client as a valued and important individual is called:

Accepted Answer

personalized approach

Question 5

If the dermis is directly impacted by an injection should an esthetician proceed with the service?

Accepted Answer

do not proceed

Question 6

It is right to inflate a product’s ability to deliver specific benefits.

Accepted Answer

False

Question 7

Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance component known as:

Accepted Answer

Touchables

Question 8

What insurance is federally mandated for all qualified employers?

Accepted Answer

unemployment insurance

Question 9

During a job interview it is very important to:

Accepted Answer

stay calm and be yourself

Question 10

Which of the following terms is associated with injectables?

Accepted Answer

fillers

Question 11

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

Accepted Answer

Politely decline to answer

Question 12

Rhinoplasty is surgery to reshape the:

Accepted Answer

nose

Question 13

Written follow-up instructions benefit clients by providing clarity on how to use the products.

Accepted Answer

True

Question 14

You should arrange a retail display by grouping products by brand or:

Accepted Answer

category

Question 15

Who is covered by workers' compensation insurance?

Accepted Answer

employee

Question 16

When staff members take initiative to stay proactive and focus on details:

Accepted Answer

being proactive

Question 17

Which of the following services is considered in-scope for an esthetician?

Accepted Answer

superficial chemical peels

Question 18

Dermal fillers come in permanent and semi-permanent forms

Accepted Answer

True

Question 19

The removal of excess fat deposits in specific areas of the body with the use of a cannula inserted under the skin is:

Accepted Answer

Liposuction

Question 20

Placing aromatic soaps and lotions in the salon/spa restroom demonstrates which principle?

Accepted Answer

little things make a big difference

Question 21

What is the term for a transaction involving the exchange of money for goods or services?

Accepted Answer

selling

Question 22

What type of infections are usually treated with antibiotics?

Accepted Answer

Bacterial

Question 23

Passion as a work principle can be described as

Accepted Answer

Showing that you love what you do

Question 24

Out-of-scope services refer to procedures identified by medical law as the practice of medicine and can be done at spas.

Accepted Answer

False

Question 25

Mary doesn't always wait to be told what to do. She has a work ethic known as:

Accepted Answer

initiative

Question 26

Before an interview begins, you might be asked to fill out a(n):

Accepted Answer

application

Question 27

The type of salon/spa that uses a set business plan provided by a parent company is referred to as a

Accepted Answer

Chain salon/spa

Question 28

The salon/spa exterior, décor, music and sounds, and air and ventilation are all components of:

Accepted Answer

ambiance

Question 29

What is a way to show you are not truly concerned about your client's well-being?

Accepted Answer

ignore any client concerns or complaints

Question 30

Which of the phrases describes the ambiance component of comforts?

Accepted Answer

Offering-Up-To-Date Magazines

Question 31

When team members have each other’s backs, it is an example of a:

Accepted Answer

positive, cooperative atmosphere

Question 32

Which of the following factors could hinder staff synergy?

Accepted Answer

high staff turnover

Question 33

To obtain future loans, you must pay on time and avoid:

Accepted Answer

default

Question 34

Esthetics, in the U.S., did not evolve until the late:

Accepted Answer

1970s

Question 35

Non-ablative lasers produce effects such as:

Accepted Answer

Hair removal

Question 36

Liabilities - _________ = Net worth from:

Accepted Answer

assets

Question 37

Which of the following concepts establishes a harmonious and predictable environment?

Accepted Answer

Synergy

Question 38

“Out of the products I showed you today, this is the one I would recommend not leaving without”, is an example of:

Accepted Answer

Closing the sale

Question 39

This client is open to purchasing new products and trying new suggestions. What type of buyer is this?

Accepted Answer

ready

Question 40

Ecchymosis is the medical term for:

Accepted Answer

Bruising of the skin

Question 41

Staff synergy is built through cooperation, consistency, and shared accountability.

Accepted Answer

True

Question 42

Egypt is thought to be the first ancient civilization to develop a broad range of beauty products.

Accepted Answer

True

Question 43

How much workspace does a practicing esthetician need?

Accepted Answer

120-150 square feet

Question 44

What is it called when two or more people collaborate effectively?

Accepted Answer

synergy

Question 45

Eyelid surgery to remove excess fat, skin or muscle from the upper and lower eyelids is known as:

Accepted Answer

blepharoplasty

Question 46

Beverages, food, magazines, and umbrella stands in the salon/spa are examples of?

Accepted Answer

Comfort

Question 47

Which generation has been born into the internet era?

Accepted Answer

iGeneration

Question 48

Ms Joy wants to reduce wrinkles caused by her facial expression. What cosmetic procedure would be recommended?

Accepted Answer

Neuromodulator

Question 49

An agreement on how operations are to be conducted in the salon/spa to ensure ___________.

Accepted Answer

consistency

Question 50

Conjunctivitis is also known as:

Accepted Answer

pink eye

Salon/Spa Business 103.01 - 103.08

Questions 50

Salon/Spa Business 103.01 - 103.08

Questions 50