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Unit 4 Exam Review Flashcards | StudBud
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Unit 4 Exam Review
Unit 4 Exam Review
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Questions
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Answers
1
Which of these describes the period that a given backup job is kept for?
Frequency
Retention
Differential
Recovery
2
Most home users will follow the GFS data rotation schedule.
False
True
3
3rd-Party Screen Sharing apps often use a remote connection via the Internet. What protocol is usually used to connect?
HTTPS
EXE
RDP
VNC
4
You may not perform a backup of an Android phone to a third-party storage provider.
True
False
5
Which of these standards dictates how credit card transactions should be processed?
HIPAA
PCI DSS
NIST
EULA
6
Which of these is the term used for the descriptive information embedded in an image file?
File Extension
Ad Hoc Data
Metadata
Caching
7
Which of these dictates how healthcare data legally must be handled?
DRM
PCI DSS
PII
HIPAA
8
In the GFS data scheme, which tapes store the most recent data and have the shortest retention period?
Son
Grandson
Grandfather
Father
9
"Headless" is the term used to indicate that a networked device has no user control interface.
False
True
10
Which of these would most likely cause random device reboots?
Poor App Optimization
Faulty Battery
Insufficient Free Space
Inadequate System Resources
11
Which of these qualifies as an offline backup?
Archival Tape
Google Drive
iCloud
Network File Server
12
Incremental backups require the most complex recovery system.
True
False
13
A new help desk tech wants to find where other technicians have already resolved issues. Where should they look?
UEM
VPN
KB
API
14
Using software the same day a license expires counts as misuse.
False
True
15
Android device users have root access by default.
True
False
16
Which of the following remote assistance technologies works via a command-line interface?
RDC
HTTPS
SSH
VNC
17
Which of the following remote access technologies allows the usage of UAC prompts?
Remote Desktop Connection
Remote Assistance
Quick Assist
Secure Shell
18
Which of these indicates a possible malware infection on a mobile device?
High Data Usage
Security Warnings
Slow Response Time
Random Device Reboot
Developer Mode
No Internet Connectivity
19
Risk of ESD is highest when an environment is cool and dry.
False
True
20
iOS supports full disk encryption by default.
False
True
21
Which of these is not an advantage of enabling developer mode on a mobile device?
Advanced Configuration Settings
Diagnostic Data
System Log Access
Increased Device Security
22
Which of these is not likely to cause a mobile device to be slow to respond?
Poorly Optimized Apps
Airplane Mode
Low Disk Space
OS Version Update Problems
23
Which of the following data destruction methods uses encryption to sanitize a drive?
Secure Erase
Low-Level Formatting
OS Formatting
Instant Secure Erase
24
Which of the following is the proper SSH login command?
ssh [IP address] [username]
shell [username].[IP address]
ssh [username]@[IP address]
shell [username]@[IP address]
25
Random device reboots usually indicate a software problem.
True
False
26
It is best practice to test data recovery functionality before implementing a backup scheme.
False
True
27
Which of the following do not allow the helper to perform tasks requiring UAC consent?
RDC
SSH
VNC
MSRA
28
A profile of security requirements should always apply evenly to an enterprise and its employees.
False
True
29
Most free software can be used commercially without additional subscription or cost to the user.
True
False
30
Which of the following forces RDP to require domain account credentials for authentication?
NLA
AD
HTTPS
VNC
31
A help desk technician is not able to resolve a user's software issue. What option should they choose next?
Replacement
Change Request
Escalation
Factory Reset
32
Which of the following is not a valid physical data destruction method?
Degaussing
Incineration
Shredding
Secure Erase
33
There are official enterprise storefronts available for iOS and Android.
False
True
34
A server admin identifies a fault that needs to be fixed and wants to fix it. What is the first step in doing so?
Automation
API Calls
Request
Change
35
There is no Windows equivalent to AirDrop.
True
False
36
Which of the following sanitization methods is the most easily recoverable?
Low-Level Formatting
Degaussing
Incineration
Secure Erase
37
A manager wants to create a step-by-step list of procedures for any given task. What are they creating?
SOP
MSDS
RDP
MDM
38
Which of these is not a security concern for smart home devices?
Default Settings
Shadow IT
Frequent Patches
Poor Documentation
39
The "2" in the 3-2-1 backup rule states which of the following?
Two offsite/offline copies of the data.
Two copies of the data.
Two media storage types.
Two production versions of the data.
40
The "3" in the 3-2-1 backup rule states which of the following?
Three offline backups of the data.
Three offsite copies of the data.
Three copies of the data.
Three media storage types.
41
Enterprise MDM software can detect if an enrolled mobile device is in developer mode.
True
False
42
Open-source licenses usually have the same terms for personal and commercial usage.
False
True
43
A restart should be a last resort step in the mobile troubleshooting process.
False
True
44
"Sideloading" is the term used to indicate a phone has an illegitimate version of its OS installed.
True
False
45
Which of the following TCP network ports does Remote Desktop Protocol (RDP) use?
3998
3389
3900
3398
46
It is acceptable to use work accounts for personal communications, as long as you are on premises.
True
False
47
Which MDM model indicates that the users receive their choice of a company-provided mobile device?
BYOD
COPE
COBO
CYOD
48
A surge protector provides a temporary power source in the event of power loss.
True
False
49
MDM software cannot restrict user access to their phone's camera, mic, or personal files.
True
False
50
Which of these screen lock types does not require authentication?
Fingerprint
Swipe
Pattern
PIN
51
Enterprise MDM software cannot detect if a mobile device is jailbroken/rooted.
False
True
52
An enterprise remote wipe removes all user data and configuration.
False
True
53
Which of the following must be monitored by compliance regarding software licenses?
Technical Support
Asset Tag
Validity
Product ID
Expiration
DRM
54
Which of these is used to internally control access and administration of an organization's endpoints?
RMM
VNC
UEM
MSRA
55
Which of these describes the period of time that should elapse between backup jobs?
File History
Frequency
Incremental
Differential
56
Which of these most likely indicates a hardware issue on a mobile device?
Poor Connectivity
Failure to Update OS
App Crashes
Random Device Reboot
57
Initiating a Remote Desktop Connection will disconnect any user that is currently signed into the device.
False
True
58
Which of the following protects the copyright of digital music and videos?
HIPAA
DRM
CSIRT
ISE
59
Which of these would not likely cause auto-rotation issues?
Rotation Lock
Low Disk Storage
Faulty Gyroscope
Poorly Optimized Application(s)
60
Which of these would not be classified as PII?
Biometric Data
Email Address
Home Address
Private IP Address
61
Which mobile OS allows app installs from untrusted sources without root access?
Ubuntu Mobile
Android
Windows To-Go
iOS
62
The path to the Windows File History feature is
Settings > Apps > Backup
.
True
False
63
Which of these can cause mobile connectivity issues?
Free Disk Space
App Optimization
Airplane Mode
Signal Interference
Mobile Data Limits
NFC
64
Which of the following is the most secure way to remote assist a user who is offsite?
MSRA
VPN
RDC
SSH
65
Which of the following does a factory reset not remove from a mobile device?
Applications
Firmware
User Data
Settings
66
Which of these would allow IT admins to power on capable devices via Ethernet?
RDC
WOL
PXE
RMM
67
What is the file extension for Android installer packages?
.API
.AND
.APK
.APT
68
Which of these indicate that an app is safe to download?
Trusted App Storefront
High Number of App Reviews
High Number of Downloads
Positive App Ratings
69
You may only RDC into a PC via its IP address.
False
True
70
The "1" in the 3-2-1 backup rule states which of the following?
One production version of the data.
One media storage type.
One copy of the data.
One offsite/offline copy of the data.
71
AirDrop requires Bluetooth to function.
True
False
72
Which of these is not an IT ticket category?
Request
Problem
Incident
Change