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vocabulary quiz CAs
vocabulary quiz CAs
18 terms
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1
Which of the following items is not part of the emergency medical equipment onboard?
life vest
fire extinguisher
trolley
defibrilator
2
What do we call the process of checking passengers' tickets and identification before boarding?
screening
briefing
boarding
check-in
3
What is the purpose of a PA system on board?
internet connection
entertainment
food orders
passenger announcement
4
What do you call the small compartment above passengers’ seats used to store luggage?
overhead locker
storage drawer
underseat bin
cabin bay
5
If a flight is ‘diverted’, what does it mean?
it changes its destination
it returns to the gate
it is delayed at the gate
it flies at a lower altitude
6
What should a cabin crew member do if a passenger is unconscious and not breathing?
ask other passengers for help
start CPR
call the captain
offer water
7
What do we call the area where cabin crew prepare food and drinks?
pantry
kitchen
galley
service bay
8
What is the name of the document cabin crew review before each flight that includes safety and service details?
flight log
crew briefing
cabin report
passenger list
9
What does "secure the cabin" mean before takeoff or landing?
close all the windows
check seatbelts, stow luggage, lock galleys
lock cockpit door
turn off lights
10
What is the correct term for a sudden and strong movement of the aircraft caused by air currents?
tailwind
turbulence
descent
glide
11
What is the emergency position passengers are instructed to take in a crash landing?
sit tight position
crash hold
secure posture
brace position
12
What is the professional way to ask a passenger to fasten their seatbelt?
buckle up!
you must wear your seatbelt now!
belt now, please!
please, fasten up your seatbelt.
13
What is the term for the place where the flight attendants sit during takeoff and landing?
crew station
jump seat
flight chair
cabin seat
14
Which item is used by cabin crew to demonstrate safety procedures?
safety card
oxygen bottle
Megaphone
evacuation slide
15
Which word describes the procedure of removing passengers from an aircraft in an emergency?
disembarkation
baording
evacuation
reallocation
16
What is the standard phrase to ask a passenger to move slightly for service?
excuse me, may I go through?
make way!
please, sit down!
move now, thank you.
17
What does it mean if a passenger is being ‘disruptive’?
they are helpful
they are sleeping during the flight
they are causing trouble
they are quiet and cooperative
18
What do we call the act of calmly and clearly informing passengers about an issue or delay?
reassuring
announcing
notifying
commanding