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C1 Flashcards | StudBud
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C1
C1
25 terms
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StudBud Administration
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26 plays
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1
A business made up of a group of stockholders who have a proprietary interest in a company:
corporation
partnership
sole proprietor
networking
2
The skills to professionally run a successful salon:
Salon operation
Personnel
Job description
Business plan
3
Having repect for youself & your abilities:
goal setting
non-verbal communication
verbal communiction
self-esteem
4
When Guests return & remain loyal to you or your salon:
Guest retention
Guest service cycle
networking
impression management
5
All documents associated w/ a business that must be kept to satisfy taxing requirements:
insurances
average tickets
business records
business plan
6
Marketing can be in the from of:
all of the above
written words
visual cues
verbal sounds
7
The money someone invest to start their own business:
capital
Tickets
Insurance
Business record
8
Deciding what you went to accomplish & setting a plan to achieve that end result is your:
job desciption
goal
term
9
The accounting practice of maintaining and organizing all business records:
record keeping
Business plan
Boot Ranch
Marketing
10
Providing a service that meets your Guest's neeed & provides solutions for their problems:
business plan
insurance
goal
consultation
11
Your body languange is one way that you:
understand
speak
communicate
stand
12
Impression management is trying to give your Guests______impressions
positive
neutral
no
shocking
13
When an esthetician can rent space & run their own business perfecting skin care services:
Sole proprietor
Corporation
booth rental
Business plan
14
How much your typical Guest spends per visit on services & products:
average ticket
networking
goal
retail supplies
15
All employees in a business:
capital
Guest referral
corporation
personnel
16
Ethics guide your personal & professional:
behavior
job description
business plan
commission
17
Supplies used in daily salon operation:
consumption supplies
brand
up-selling
retail supplies
18
Verbal communication uses ____ to communicate:
eyes
words
hands
gestures
19
A plan describing the current future of a business:
Average ticket
Insurance
Business plan
Business record
20
A solely owned & managed by one person:
corporation
partnership
sole proprietor
networking
21
When you would like your Guest to reveal a lot of information, which type of question should you ask:
open-ended
'yes' or 'no'
non-verbal
closed-ended
22
A written agreement that guarantees a business protection:
average ticket
business plan
inusurance
business record
23
A business where two or more people share in the ownership & operations:
networking
partnership
corporation
sole proprietor
24
Active listening let's your Guest know that you are_______ what they are saying
Misunderstanding
Not hearing
Interested in
Tuning out
25
Professionalism is behaving_______ for your business setting:
Inappropriately
Appropriately
Improperly
Without regard