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Milady State Board Part 1
Milady State Board Part 1
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Questions from the Milady Fundamentals Esthetics exam review chapter 1-4
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147 cards
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Questions
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Answers
1
What is true about obtaining appropriate state licensure or certification
it is not necessary for establishing credibility as an esthetitian
it is the first step to establishing credibility as an esthetician
only managersare expected to have licenses and certificates
only salon ownersare expected to have licenses and certificates
2
What is proven by the fact that human beings desire to interact with other people when they feel secure
human beings are social animals
everyone is basically lonely
insecure people don't have friends
people choose wehn to feel secure or insecure
3
What ancient culture commonly offered physical treatment in public baths?
Hebrew
Greeks
Roman
Japanese
4
What affects your interaction with everyone in the salon?
your level of education
your technical skills
your activities outside of work
your professional image
5
What is an element of good standing posture
keeping your back straight
leaning backward
keep your back arched
leaning forward
6
What type of esthetics work requires that you join a union?
mobile esthetician
film and TV makeup artist
booth rental
manufacturer's representative
7
What term refers to the conscious act of planning your life?
game plan
personal scheme
life design
course of action
8
What are boundaries?
draping you place across clients to protect them from spillage
limits you set on sharing personal information
physical bordersof your work station
limitsyou set on how much work you are willing to do
9
WHat must you master in order to thrive in the field of aesthetics?
psychology
the art of manipulation
the art of communication
psychiatry
10
Esthetic writers should pursue careers that require journalistic abilities
True
False
11
What do you exercise when you ensure that client information is kept private
courtesy
sensitivity
duplicity
confidentiality
12
Physical problems is a danger posed by defective body postures?
True
False
13
When you prioritize in what order should you list tasks that need to be done?
most to least important
least to most important
easiest to hardest
hardest to easiest
14
What is a goal of the preference consultation step
discuss home care
recommend new products
discuss products the client uses
determine skin type
15
When does the "review" step occur in the consultation process
at the end
whenever is convenient
somewhere in the middle
process at the beginning
16
What can you do to avoid scratching clients' skin?
soak your fingernails in solvents that make fingernails soft
wear gloves soyour fingernails don't touch the client's skin
keep your fingernails from getting too long
avoid letting your fingertips touch the client's skin
17
What does the term ethics refer to?
services you can perform based on your certification
moral principles by which we live and work
regulations that state which products can be used
laws that keep us from stealing from employers
18
What propels you to do something?
criticism
course of action
procastination
motivation
19
What term refers to the impression you project, informed by your appearance,attitude, and abilities?
personal conduct
personal image
professional image
professional conduct
20
What is an attitude adjustment
relaxation youfeel when you leave work at the end of the day
scolding you give to a client who is being annoying
modification when emotions are interfering with work
disciplinary action a managermakes to a misbehaving employee
21
What was true of some elaborate hairstyles during the Age of Extravagance?
they contained gardens and menageries
they contained elaborate electrical light effects
they contained fountains with running water
they freatured movement created by the use of hydraulics
22
What makes clients eager for your knowledge?
how attractive you are
your good professional image
the certification on your wall
the way your work station looks
23
What was the ancient method of hair removal known as
Korea
Vietnam
China
Japan
24
Procrastination is the term that refers to putting off until tomorrow
True
False
25
What did the ancient Egyptians use to dye hair and tattoo skin?
animal blood
crushed stone
henna
rosemary
26
How much time of the relaxation response can one exercise session generate?
30 minutes
eight hours
10 minutes
two hours
27
What is your scope of practice?
the hours your salon is open every day
the geographical region in which you can legally operate
the products and treatments you can offer
the amount of time you can make available to each client
28
What begins with, and stays grounded in,health?
sexual attractiveness
self-centeredness
real beauty
personal confidence
29
Why should you be attentive with all clients to learn what they want
in order to sell them products
in order to earn generous tips
all clients are different
all clients want the same things
30
What should you do if you have long hair and work as an esthetician?
wear it down to show clients you understand beauty
wear it in a long braid down your back
wear it swpt up and off the shoulders
cut it to a more manageable length
31
What does everyone in the salon deserve from you?
respect
assistance with their jobs
affection
personal favors
32
What is an example of a positive nonverbal cues?
yawning during conversation
good eye contact
looking at your shoes while someone is talking
checking outyournails while someone is talkng
33
What is true about mission statements?
They are optional elements of business plans
They are essential elements of business plan
mission statements are not appropriate for every business
they should not be created until the business is already operating
34
What is the purpose of the makeup you wear at work?
displayinghealthy, beautiful skin
advertising "hot" new products
making you look attractive
color coordinating with clothes
35
What term refers to a profession that integrates surgical procedures with esthetic treatments?
cosmetology
medical aesthetician
beauty technician
make up stylists
36
What should you do when conflicts arise?
get another opinion before making a judgement
provide examples to support your point of view
assume you are at fault and submit your resignation
ask your manager to resolve all conflicts for you
37
What blocks the creative mind from exploring ideas?
enthusiam
feedback
guidance
criticism
38
What should you know before deciding to become a cosmetics buyer?
you will spend mostof your time alone if you become a buyer
you will travel a great deal if you become a buyer
you must reveive certification before becoming a buyer
you will rarely interact with new peopleif you become a buyer
39
What is our emotional state when we feel secure
arrogant cocky and obnoxious
sad nervous and unsure
happy calm and confident
bored calm and tired
40
What is a goal of the maintenance consultation step
discuss products the client uses
O'Malley typing
fitzpatrick typing
discuss home care
41
When did a more relaxed approach to clothing, hair, and makeup become popular?
middle of the eighteenth century
beginning of the twenty-first century
end of the nineteenth century
beginning of the twentieth century
42
What do mobile estheticians do?
rotate between several different salons within a chain
work at two or more independently-owned salons
move from stationvto station within the salon
own portable equipment and make house or office calls
43
What is a goal of the "assess" consultation step?
Fitzpatrick typing
determine your client's objectives
discuss topics like home care
discus products products the client uses
44
What is true of daily nothing or showering?
daily bathing or showering is one of the basics of personal hygiene
it is not an expectation for professional estheticians
for estheticians, several showers per day are recommended
it is only recommended when the weather is extremely humid
45
What is an appropriate action in the event of unethical behavior on the part of the manager, such as sexual harassment
challenge the manager authority
perform a citizen's arrest
physical eject the manager fromthe salon
create a petition demanding the managers termination
46
What should you remember when someone seems insensitive
you probably caused their insensitivity with your words
people are genetically predetermined to be sensitive or insensitive
at this particular time the person is feeling insecure
you probably caused their insensitivity with your actions
47
What do you exhibit when you keep the soles of your feet entirely on the floor while seated?
social discomfort
proper sitting posture
unprofessional appearance
distended tendon syndrome
48
What is the primary purpose of camouflage makeup?
to create the illusion that someone has darker skin than they do
to make a person stand out in public
to disguise imperfections such as scars
to shield the skin from harmful effects of the sun
49
What is a good description of a client who should be scheduled at the end of the day?
someone who is never sureof the services they want
someone who is often rude to the salon staff
someone who his habitually late
someone who us habitually talkative
50
When should a client be asked to reschedule his or her appointment?
when you can tell the client is in a rotten mood
when you're not in the mood to interact with that particular client
when he or she arrives more than 15 minutes late
when he or she arives more than five minutes late
51
What is time management?
making a list of things you want to accomplish
alloting time for tasks can be completed
supervising people to make sure they record their time properly
keeping track of what time it is throughout the day
52
What is a buyer's responsibility?
purchasing products to be sold and used in stores
demonstrating the use of products to salon managers and estheticians
making "secret shopper" visits to ensure stores are not overcharging
purchasing products from one store to resellthem in another
53
What can eating a nutritious diet help you achieve?
success
perfect skin
balance
popularity
54
What is true about deep breathing
it is relaxing but it inhibits your concentration
it should be avoided in the workplace because of chemicals
you should only do this after work because youneed time to relax
it is an effective toolfor stress management
55
When did women use bleach to make their hair blond
age ofthe ancient Greeks
Middle ages
age of the Roman Empire
Renaissance
56
What is NOT an aspect of your professional conduct?
how you get along with co-workers
how you get along with clients
how you dress in the workplace
how you behave in the workplace
57
What should happen before beginning any part of the service
product recommendation
fitzpatrick typing
aromatherapy
client consultation
58
How can you convey an image of confidence?
by practicing good posture
by speaking very loudly
by offering opinions on everything
by sitting quietly and alone
59
Why should you learn from mistakes?
to help you grow in your professional life
to help you avoid interactions with your manager
so you know the limitations of your abilities
so you know how to get away with things in the workplace
60
What do you earn when you approach a new client with a smile on your face?
a new personal friendship
trust and loyalty
career advancement
a bonus from your manager
61
What can you do when you begin with a form understanding of yourself
understand others
manipulating others
persuade others
impress others
62
What is true about exposed undergarments?
they are occasionally appropriate in the workplace
they make a strong fashion statement in the workplace
they add a sense of sexiness to the workplace
they are never appropriate in the workplace
63
Body language is nonverbal communication such as crossing your arms and frowning
True
False
64
What can estheticians do if they obtain a medical license?
dispense drugs in the salon
perform surgery in the salon
prescribe medications
formulate and sell medications
65
What is a career that requires an outgoing personality for success?
state licensing inspector
esthetics writer
restoration makeup worker
manufacturer's representative
66
How should you measure your sense of achievement?
by keeping track of how much money your fellow students make
by comparing your achievements to your parents' level of affluence
by asking other people whether they consider you successful
by comparing your achievements to your definition of success
67
Strong professional relationships are based on trust
True
False
68
What is true about staying on time for appointments
you should expect to fall behind atleast once every day
it is not very important because clients are almost always late
it is the most important aspect of time management for estheticians
it is a minor aspect of time management for estheticians
69
Who is responsible for examinations, licensing, and standards?
licensing specialists
esthetician examiners
state licensing inspectors
state board members
70
Why were the ancient Hebrews able to adopt many skin care and grooming techniques from other cultures?
they were nomadic
they were entreneurial
they cultivated a sense ofwhat we now call "the global community"
Their level of educationwas higher than that of other cultures
71
When should you begin organizing for the next day?
while you are having lunch
whenever you take a break
during your last appointment
at the end of the work day
72
When should a client fill out an intake form
during treatment
before arriving at the salon
before receiving services
after treatment
73
What is a desirable characteristic of the socks or hosiery you wear at work?
contrast with your attire
different color on each leg
fashionably frayed
free of runs
74
What type of esthetics work requires the supervision of a mortician
restoration
recombination
revivification
reconstitution
75
What type of cue is a smile
positive verbal
negative nonverbal
positive nonverbal
negative verbal
76
What is an important aspect of maintaining good standing posture?
pulling your abdomen in so that it is flat
keepingyour neck scrunched up toward your shoulders
keeping your knees locked
tilting your head toward your dominant side
77
What sort of fragrances are NEVER appropriate for the workplace?
subtle
heavy
fruity
floral
78
What should client consultations be performed with as much privacy as possible
because they are embarrassing
so the manager wont hear if youmake mistakes
so other estheticians cannot steal your clients
to avoid breaches of confidentiality
79
When should you ask questions in class?
when you want to give the impression you are paying attention
when you dont understand something
whenever the teacher discusses something you find interesting
whenever the teacher discusses what information will be on the exam
80
When choosing makeup for work, what should be your first priority?
making yourself look seductive
making yourself look glamourous
showing off your makeup skills
accentuating your best features
81
What type of cue are hand gestures that are used to scold or embarrass
positive verbal
negative nonverbal
negative verbal
positive nonverbal
82
What are three important elements of physical presentation?
shoes, accessories, makeup
posture, walk, movements
clothings, hair, jewlery
muscle tone, tan, cleavage
83
What enables you to make the right choices for yourself?
achieving balance
becoming successful
becoming popular
receiving a degree
84
What is considered a legal document
service record
color chart
intake form
consent form
85
What should you avoid doing when confronted with bad behavior
responding calmly
counting to 10 before speaking
considering the other person's mood
overreacting
86
Who visits spas and salons to ensure compliance with state regulations?
official statespa technician
state cosmetics regulator
official state esthetician
state licensing inspector
87
Good life skills help you achieve your personal best
False
True
88
What is reflective listening
closing your eyes while someone speaks so you listen more closely
watching the client's face in the mirror while she is peaking
repeating sales pitches taught to you by manufacturer's
repeating in your own words what you think the client has
89
What are you able to do when you believe in yourself
trust your judgement and uphold your own values
convince clients to buy anything since you're so persuasive
change your own values whenever it is convenient to do so
win every argument because you have confidence
90
How can you ensure continued patronage from your clients?
by giving clients free samples every time they visit the salon
by perfecting professional manipulation
by perfecting professional communication
by saying you'rethe only person who can make them look good
91
What should your image impress on the minds of your clients?
create a sense of mystery
intimidate them
show that you are willing to do whatever is asked of you
earn their trust
92
What should you save for after business hours?
simple jewlery, like stud earrings, that do not make a lot of noise
subtle makeup that accentuates your best features
clean,comfortable clothes thatare fashionablebut not overtly sexy
trendy looks such as heavily made-up eyes and black nail polish
93
What is restoration work?
surgical procedures used to help rebuild bodies after accidents
another name for cosmetic surgery
the esthetics specialization associated with mortuary science
rebuilding hairstyles after a long day
94
When should you could to 10 and think before you speak?
whenever you speak with your manager
at all times
when conflicts arise
whenever you speak with a client
95
What does a manufacturer's Representative do?
perform safety inspections
train others on product knowledge and how to sell products
perform esthetics treatment on clients
sell products to customers
96
Who issues requests for compounding pharmacies to mix special preparations?
nurses
Physicians
salon managers
manufacturer's representatives
97
What is a dye derived from leaves and shoots of the mignonette tree?
henna
elderberry
camilla
pomegranate
98
An example of sensitivity would be NOT choosing your words carefully
False
True
99
When should you ask for help according to the golden rules of human relations
when you feel onely
when you feel lazy
when you dislike your client
when you feel overwhelmed
100
What type of magnificent public building were the ancient Romans famous for constructing?
baths
massage parlors
swimming pools
smokehouses
101
How will you spend a lot of time as an esthetician
sitting on the floor and lying on a treatment table
leaning against awall and sitting on a stool
standing on your feet and lying down
standing on your feet and sitting on a stool
102
What helps you decide what you want our of life?
goal setting
procrastinating
prioritizing
time managment
103
WHen should you make amends?
you never need to make amends
when you are wrong
whenyou can tell the manager dislikes something you did
when you can tell a co-worker dislikes something you did
104
What was a bare (shaved or tweezed) eyebrow thought to signify during the Renaissance
greater social standing
greater itelligence
greater wealth
greater fertility
105
The Greeks did not use the way a person looked naked as the basis for determining beauty
False
True
106
What do you do when you refrain from criticism?
give the impression you are weak
miss opportunities for advancement
take the low road
take the high road
107
According to the golden rules of human relations, what does every action bring?
reaction
verbal response
physical response
inaction
108
What is true of a healthy lifestyle?
it is a tremendous asset in reaching your goals
it is impossible to live a healthy lifestyle
it has no bearing upon your professional career
it is a luxury for with money to buy gym memberships
109
You should argue with a client when they disagree with you
False
True
110
Where on their faces did women wear colored makeup during the Middle Ages?
nose and cheeks
eyes and lips
eyes and nose
cheeks and lips
111
What should you check your salon's policy before picking a fragrance you intend to wear in the workplace?
to make sure none of your lcients is allergic to the fragrance
most salons require that estheticians wear heavy fragrances
how many salons have no-fragrance policy
to make sure your salon manager is not allergic to the fragrance
112
What is the primary ingredient for success in any career
ability to express your ideas in a professional manner
ability to manipulate people into believing what you believe
ability to express your ideas in a forceful manner
ability to manipulate other people into doing what you want
113
Diplomacy is being tactful in your dealings with others
True
False
114
What does a mission statement establish
how many employees a business will have after five year
how much money a busniess will make in its first year
which charities a business plans to support
the values an institution or individual lives by
115
What is the term for posture that is healthy for the spine?
cardiovertabraically correct
ergonomically correct
osteospinally correct
endemically correct
116
What is products development?
practice pf getting clients accustomed to certain products
practice of building a customer base e for a new product
field of creating new products an technologies
amount of time a product needsto cure before it can be used
117
When does the "repeat" step occur in the consultation process
wheneveris convenient
at thebeginning
somewhere inthemiddle
at the end
118
What is a good description of the clothing you should wear in the workplace?
formless and loose
fashionable and sexy
broken-in and comfotable
clean and fresh
119
What posture should you use when studying
sitting upright
lying down on your back
sitting in a reclining position
lying down on your chest
120
What is true of a pleasing attitude
it will benefit you in your private life, but not in your work life
it makes clients worry thatyou will only sat what they want to hear
it will send the message you can be pushed around by managers
it will gain you associates, clients, and friends
121
What is your professional responsibility with regard to personal problems?
avoid people when youre in a bad mood
keep these problems to yourself
seek guidance from your clients
seek guidance from your manager
122
What is the term for your outlook on life based on your beliefs
attitude
equilibrium
emotional stability
reliability
123
What did the ancient Egyptians do before other cultures?
build magnificant public baths
develop the hair-removal practice of threading
develop cosmetic surgery
cultivate beauty in an extravagent fashion
124
What is NOT one of the things that will determine your success?
whether you get medical license
your technical skills
the way you handle yourself
the way you behave toward others
125
What do you exercise by not "picking a side" in conflict
sensitivity
neutrality
confidentiality
hypocrisy
126
What is the act of successfully sharing information between people
communication
networking
gossiping
espionage
127
Why is customer service important in esthetics?
treating customers well is theonly way to make them tip generously
it is central to success
it is not imporant in esthetics
treating customers well is theonly wat to get promoted
128
What is teamwork
helping othersdodtheir jobs even if you have a client at your station
identiftying tasks that your supervisor can perform for you
working collaboratively to maintain productivity and reduce stress
asking other estheticians to help you perform client services
129
What is NOT an aspect of personal hygiene?
using deodorant
brushing and flossing your teeth
freshing up throughout the day as necessary
wearing strongly scented perfume
130
What is constructive criticism
feedback you provide when your manager is not performing well
guidance offered by supervisors to improve your job performance
comments you make about how other estheticians do their job
observations you offer about why aclient does not look good
131
Why is the "repeat" step the most critical of the consultation process
everything you sat inthis step is considered a legal obligation
it ultimately determines the service you will perform
your manager will be present for this step of the consultation
clients dont pay attention until the end of the consultation
132
How early should a new client arrive before his or her first appointment in order to fill out a client intake form
30 minutes
10 minutes
5 minutes
15 minutes
133
What did the ancient Hebrews use to moisten and protect the skin
rosemary and thyme
olive and grapeseed oils
henna
mineral water
134
Not communicating helps you understand the needs and desires of the people around you
True
False
135
When are open-toed shoes appropriate for work?
on hot days
anytime
on humid days
never
136
What term refers to a well thought-out process for achieving something?
prioritizing
procrastination
time managment
self-management
137
Why should you offer a compliment if you see that a co-worker has done something well
that's the only way to get a compliment in return
everyone benefits from a well-deserved compliment
so your manager will see you priasing a co-worker
managers are too busy to keep up employee morale
138
What is the ancient Greek word meaning "skilled in the use of cosmetic"?
kozmetikos
cosmetticoso
cosomotico
kazamattika
139
What term refers to the art of manipulating materials on atomic or molecular scale?
nucleotechnology
microtechnology
nanotechnology
minitechnology
140
Cosmetic surgery became a common practice in the twentieth century
False
True
141
How can you make your clients confident in your ability to help them?
by using fancy industry jargonanddropping cool brand names
by pointing outhow good other estheticians in the salon look
by talking about the way celebrities do their make up
by following your own advice and practicing good skin care
142
What is a good strategy if you find studying overwhelming?
find out what is on the examand learn only that information
cram at the end so youget studying over with quickly
Learn everythingyou can during class and avoid studying
break studying down into managable tasks
143
You must obtain certification before you become an esthetics educator
False
True
144
When did women pinch their cheeks and bite their lips to add color?
Age of Extravagance
Renaissance
Elizabethan Era
Victorian Age
145
What is NOT an element of a good work ethic?
trustworthiness
supportiveness
tardiness
respectfulness
146
What will happen if you demonstrate good manners?
you will engender goodwill and respect
you will always earn larger tips than other esthrticians in your salon
you will get along with every single person you meet
you will never have problems with your clients or managers
147
True listening is the best relationship builder
True
False
