In the context of ITSMS, what is the purpose of the "Service Design and Transition" process group?

To ensure services are designed and transitioned without disruption

Information Security Management System

What does EMS (ISO 14001) primarily aim to improve?

Environmental performance and regulatory compliance

Which of the following is an example of an information security control under ISO 27001?

Restricting access to data through user authentication

Which of the following actions can be done to reduce information security threats?

Change your password periodically

What is the main objective of an ITSMS (ISO/IEC 20000-1)?

To manage IT services effectively and ensure consistent service delivery

In ISO 14001, what is meant by "environmental aspects"?

Processes that interact with the environment and have environmental impacts

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FUJITSU ISO 27K, 14K, 20K Awareness

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Answers

1
In the context of ITSMS, what is the purpose of the "Service Design and Transition" process group?
To manage financial returns from services
To ensure services are designed and transitioned without disruption
To minimize carbon emissions from IT operations
To monitor competitor IT strategies
2
What is ISMS?
Information Security Management System
International Standard Management Security
Information Statistic Measurement System
International Security Management System
3
What does EMS (ISO 14001) primarily aim to improve?
Customer service excellence
IT system availability
Software development lifecycle efficiency
Environmental performance and regulatory compliance
4
Which standard provides a framework for aligning IT services with business needs?
ISO/IEC 27001
ISO 9001
ISO/IEC 20000-1
ISO 14001
5
Which of the following is an example of an information security control under ISO 27001?
Evaluating supplier carbon footprint
Implementing energy-saving HVAC systems
Improving customer service call handling time
Restricting access to data through user authentication
6
Which of the following actions can be done to reduce information security threats?
Browsing into unknown website
Connect to free or public wireless network
Change your password periodically
Share your password
7
What is the main objective of an ITSMS (ISO/IEC 20000-1)?
To enforce environmental sustainability in IT operations
To implement disaster recovery plans only
To ensure compliance with financial reporting standards
To manage IT services effectively and ensure consistent service delivery
8
Which clause of ISO 14001 requires identification of environmental aspects and compliance obligations?
Clause 9 – Performance evaluation
Clause 6 – Planning
Clause 7 – Support
Clause 4 – Context of the organization
9
In ISO 14001, what is meant by "environmental aspects"?
Processes that interact with the environment and have environmental impacts
External cybersecurity threats
Service delivery metrics
Customer satisfaction levels
10
How many information security controls contain in the Annex A of ISO/IEC 27001:2022?
144
113
93
125

FUJITSU ISO 27K, 14K, 20K Awareness Flashcards | StudBud