Do's and Don'ts of Body Language on the Job

Question 1

Body language can express your_________

Accepted Answer

all of these.

Question 2

Body language is ________________

Accepted Answer

facial expressions, posture, gestures, and eye contact.

Question 3

it’s common practice in the professional world to ________ with people when meeting.

Accepted Answer

shake hands

Question 4

Body language includes touch. Examples of appropriate touch in the workplace include:

Accepted Answer

a firm handshake

Question 5

When at work your posture should be _______________

Accepted Answer

straight.

Question 6

What is an appropriate example of personal space at work?

Accepted Answer

arms length away from the person you are speaking to.

Question 7

Voice tone can indicate __________

Accepted Answer

all of these.

Question 8

Facial expressions are universal. A smile always is ____________

Accepted Answer

happy and welcoming.

Question 9

We might use slang with our friends when talking about work, but not with our coworkers or __.

Accepted Answer

customers., employer., boss.

Question 10

The way you look at someone can communicate many things, including __________

Accepted Answer

all of these.

Question 11

Gestures include ______________

Accepted Answer

all of these.

Question 12

Examples of non-verbal speech sounds include:

Accepted Answer

rate and rhythm., volume and inflection, tone and pitch

Question 13

Gestures are different across cultures and religions so it is important to __________.

Accepted Answer

try to keep gestures at a minimum., be careful to avoid misinterpretation.

Question 14

Have you ever felt odd during a conversation because a person was invading your space?

Accepted Answer

no, yes

Question 15

When speaking and listening you should look ________

Accepted Answer

casually at the person's eyed, nose, ears, or forehead.

Questions 15