Ch. 7 & 8

The study of how people interact in the workplace and how communication can be improved

Managers are usually task-oriented.

The act or process of creating goals and objectives as well as strategies to meet them

Leadership is no more than giving orders to your subordinates.

An example of initiative would be

Good leaders manage others by leaving them alone.

A chart that shows how the firm is structured and who is in charge of whom

Ways to develop leadership skills include:

Different leaders have different styles.

Leadership style that requires the leader to set goals for employees and then leave them alone

An adherence to a code of ethical values such as honesty, loyalty, and fairness

Informal management structures usually exist in

Day-to-day supervision of employees is handled by

Middle managers are often responsible for only one department in a business.

Most people enter the job market as:

Taking a company and its employees in a direction based upon a vision

Keeping the company on track and making sure goals are met

Leadership style in which one person runs everything and makes all decisions

Getting the resources to accomplish goals and objectives

All of the following are functions of management EXCEPT