REST 100 Final Review

When guests are satisfied with service, this leads to loyalty. This then leads to...

How much is the standard travel agent commission?

The electronic system that aids in reservations, guest filing, etc

Who pays the travel agent?

Tourists spend money to travel stay in hotels, and eat. This first step in money movement is...

When one owner has 5 identical restaurants using the same name, logo, menu, etc, this is...

Hotels owned by individuals but that carry the logo and signage of a major company are called

Most travelers travel by...

Luxurious hotels that have the ultimate ranking are...

Pick a position that is in the front of the house category

Which of the following is a back of the house position?

Rooms go to "waste" if they are not rented out nightly, so rooms are ____.

Americans tend to take more frequent mini vacays rather than lengthy vacays only twice/ year

When employees have the authority to make their own decisions when serving guests

In order to land a job with Disney, the applicant must...

In order to qualify as a celebrity restaurant, 

Delivering food service that makes food available where full service operators are not feasible

Currently, the price range for economy hotels (per night) is...

Inviting guests to select a particular menu item is...

Which of the following is the best example of a competitor outside the restaurant industry?

Many operations are using ___ to list menus and post special events.

The number one reason that people travel is to visit family and friends.

Asking guests to reuse towels and turn off lights are part of...

The international symbol of hospitality is...

When companies use the same menu over the course of 30-60 days and then repeat