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Duplicate of Edexcel GCSE ICT: Online Goods and Services Flashcards | StudBud
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Duplicate of Edexcel GCSE ICT: Online Goods and Services
Duplicate of Edexcel GCSE ICT: Online Goods and Services
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Questions
37
Answers
1
Give one way in which transactional data for a sale may not be useful? (B)
personal details can be stored on shop computers
can track delivery
contanstly being bombarded with spam email
can look at order history
2
What is the main purpose of viral marketing? (B)
try to deter people from buying a product
to make people not remember a product
persuade people to buy products
3
Which of these is an example of local storage? (C)
hard drive
dropbox
google docs
icloud
4
Which of these is not a drawback of using online storage? (B)
online storage may not be relaible
easy to share data with others on any device
need an internet connection
less control over data
5
Which is a disadvantage of selling on an auction site rather than a charity shop? (E)
more likely to get a higher price
more chance of being victim to a scam
more potential buyers
can sell goods from home
6
Which of these is a negative of the internet for online education, news and banking? (C-A*)
gives more people a voice
news becomes interactive
increased availability of information
more difficult to filter content
7
If you do not like the colour of a dress, what are your consumer rights? (B)
you can return 7 days after purchase for no refund
you can return 14 days after purchase for a full refund
you can return 7 days after purchase for a full refund
you can return 14 days after purchase for no refund
8
Which of these is not a feature of an online CD shop? (D-C)
can search and filter products
can listen to sample tracks
can pay for item with cash
can read other peoples reviews
9
A UK web site, the product is faulty has same rights as buying from the high street? (B)
true
false
10
Which is a disadvantage to a company in keeping transactional data (B)
can keep a record of sale trends
gives information about customers
have to keep paying to keep systems up to date
allows creation of targeted campaigns
11
Which of these can be used for payment on online websites? (C)
all of them
credit card
debit card
gift vouchers
12
Give a disadvantage of a company selling online (D)
only needs a website
location is not important
does not need to pay for a shop
the shop will need a delivery service
13
If you have low bandwidth how can this affect streaming videos? (C-A*)
the program may stop playing
the video will run even quicker
the quality of the streamed video will be better
there will be no affect
14
What is Secure Socket Layer (SSL)? (B)
issue number of a debit card
expiry date on a credit card
encryption of credit card details
number on the back of a payment card
15
A DVD disk is larger capacity than a CD disk. (E)
false
true
16
Which of these is not a benefit of advertising on the Internet rather than television? (D)
internet advertises reaches customers quicker
it is dearer to advertise on the television
the internet is seen longer than a tv advert
it is cheaper to advertise on the Internet
17
Which of these is not a characteristic of open source software? (B)
it contains the source code to modify
there is a large community of support
you have to pay for the software
it is free to download
18
Which of these is not the most essential when selling a revision book on ebay? (C)
seller ID
description
price
colour
19
Which of these is true about shopping online? (E)
some services and goods can now only be bought online
online shops always sell goods available on the high street
shopping online always means purchasing a physical object
goods bought online cannot be returned
20
Which is not an advantage of closing a shop and only selling online? (B)
can base business anywhere wanted
less overheads, less staff
need to employ more staff
can reach new markets
21
Which will not be stored as transactional data when a purchase is made? (C-B)
reference number
date and time
list of goods purchased
record of what the previous customer bought
22
Which of these is a feature of viral marketing? (B)
spreads quickly
un memorable content
spreads slowly
23
Which of these is not a feature of software as a service (SAAS)? (B)
it is free
software not installed on your local computer
contains word processing and spreadsheets in a browser
applications accessed over the internet
24
Which of these ways might mean receiving personalised advertising in the future? (B)
be wary of personal information given out
ticking the box which says send emails
deleting cookies
25
Give a disadvantage of using paypal as a method of payment. (B)
service is free
can buy from websites who don't have https
must have internet access to use it
protection if an item goes missing
26
Which of these is less likely to refine an internet search? (B)
use quotes
search for words from a particular country
use capital letters for keywords
use boolean such as AND, NOT and OR
27
Which of these is not an advantage of buying and selling goods online? (C-B)
you can buy and sell from the comfort of your home
you can buy it now or win via an auction
you can pay for goods in a variety of different ways
you have to wait for delivery possibly a few days
28
Which of these is a disadvantage of receiving personalised advertising (B)
can show what has been recently browsed
it may become annoying
the website could create favourites of popular buys
can see special offers of interest
29
Why might a high street want to open an online shop? (C)
you must sell goods online and on the high street
wants to risk losing money
continue to target local people
cheap way to expand
30
Which of these is not a feature of on demand streaming services? (E-D)
search and sort entertainment media
available on mobile devices
all media has to be downloaded before being played
can pause, play and fast forward, rewind
31
Buying goods from a UK service online, which is not correct? (B)
reputable companies encrypt payment
have a cooling off period
can not return faulty goods
reputable companies have a privacy policy
32
What is an advantage of buying rare football cards on an auction site? (E-D)
payment protected due to 3rd party processor payments
the cards may be old and damaged
there is chance that an auction site wont sell the cards
the price is likely to be high
33
Which of these is a disadvantage of buying clothes online? (D-C)
you can read reviews of the dress from other customers
you can shop 24/7
you cannot try before you buy
you can compare prices
34
What does NFC stand for? (C)
next field communication
nested field communication
normal field communcation
near field communcation
35
Which of these groups are not likely to be affected by accessibility of shopping online? (E)
elderly people
celebrities
people with illness
people in remote areas
36
Which of these is not a feature of an online booking system to buy train tickets? (D-C)
can search for cheapest tickets
you can reserve particular seats
you can speak directly to sales using voip
can pay for tickets online
37
Which is not a drawback to hosted software? (B)
software is not as secure
it takes up less space on your hard drive
cannot work without internet connection
response time depends on internet speed
