Review for Legacy

Question 1

What is Placing the system on test?

Accepted Answer

The auth level is associated with the person who is calling

Question 2

What will the job type when sending battery that the cust will replace themselves?

Accepted Answer

CUSTSS

Question 3

Jill is renovating her house and wants to know how long we can put on test to avoid false alarms?

Accepted Answer

31 days

Question 4

Which level of Authority is allowed to change the billing address?

Accepted Answer

Full authority only

Question 5

What is the difference between and incident history page?

Accepted Answer

Event Hist is where the cx and cust will see repair the cust had with tech

Question 6

Which level of Authority is allowed to request a Service Technician?

Accepted Answer

Both Full and Limited Authority

Question 7

Which of the ff is never included in any Quality service plan?

Accepted Answer

GSM technology obsolescence

Question 8

Select the most appropriate description of an ECV

Accepted Answer

ECV is set up list to attempt to call prior calling ahj

Question 9

What does it mean when a Honeywell Vista 15P screen indicates CHECK 08?

Accepted Answer

There is a sensor trouble

Question 10

What happens to the auth level when an account has a PIC listed in the Site Codeword?

Accepted Answer

The auth level is associated with the person who is calling

Question 11

What is the sequence that must be entered to bypass a single zone for the PC 1550?

Accepted Answer

[*], [1], [zone #], [#]

Question 12

Where in MMB will agents be able to view site Phone Numbers locate contacts and permit info?

Accepted Answer

Customer Site Page

Question 13

Select the most appropriate description of a contact list?

Accepted Answer

List of contacts on the acc,including acc holder & to call in case of alarm

Questions 13