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NON LODGING LEVEL 1 Flashcards | StudBud
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NON LODGING LEVEL 1
NON LODGING LEVEL 1
42 terms
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Answers
1
Alphanumeric code assigned by an airline to a valid passenger reservation or PNR
BAGGAGE RESTRICTIONS
PASSENGER NAME RECORD (PNR)
TICKET VALIDITY/ VALIDITY DATES
RECORD LOCATOR
2
Some fares may be non refundable and a fee may be charged for changes.
LOW SEASON
SHOULDER SEASON
CHANGE FEES
HIGH SEASON
3
In Airline Seating Color Coding, this color represent that the seat has Preferred $24.
Orange
X
Green
Blue
4
The season when rates &travel slow down & when airfare & hotel rates can be less expensive compared to rest of the year.
HIGH SEASON
LOW SEASON
SHOULDER SEASON
CHANGES FEE
5
Airline Department who are checking your seat number.
Airline Desk
Expedia
Boarding Gate
Airline Security
6
Travel season that falls between low & high seasons, offering fares that also fall somewhere between low & high seasons.
HIGH SEASON
LOW SEASON
SHOULDER SEASON
CHANGES FEE
7
If the cx want to inlcude their pets, there is rules and regulation it depends on the Expedia.
False
True
8
Small domestic pets may be transported on domestic flights for a free.
False
True
9
What is Frequent Flyer?
command in amadeus
agency of airlines
loyalty program in airlines
science topic
10
An agreement under which one airline shares code used by another airline on selected routes.
CODE SHARE
SEGMENT
OPERATING CARRIER
VALIDATING CARRIER
11
In Airline Seating Color Coding, this color represent that the seat has Main Cabin Extra $37
Green
X
Blue
Orange
12
There will be some situations where we cannot assist the customer, they may include but are not limited to
passenger requiring two seats
unaccompanied minors
passenger traveling with oxygen tanks
military and bereavement fares
13
regulation on baggage checked and carried on with or without charged
TICKET VALIDITY/ VALIDITY DATES
RECORD LOCATOR
PASSENGER NAME RECORD (PNR)
BAGGAGE RESTRICTIONS
14
The one who checking your identification (such as passport/ any identification) when you already in Airline.
Airline Desk
Airline Security
Boarding Gate
Expedia
15
You need to prepare 24hrs before you go to the airline.
False
True
16
computer record showing a reservation includes itinerary, name, phone, fare rules and more
BAGGAGE RESTRICTIONS
PASSENGER NAME RECORD (PNR)
TICKET VALIDITY/ VALIDITY DATES
RECORD LOCATOR
17
Airlines cannot refuse to transport a passenger based solely on a disability.
True
False
18
In Group Booking, how many traveller/s in one itinerary.
6
7
9
8
19
Some airlines allow pets in the cabin.
True
False
20
In Airline Seating Color Coding, this color represent that the seat is not available.
Green
X
Blue
Orange
21
Flight originate in one country and land in a different one.
INTERNATIONAL
DOMESTIC
IDENTIFICATION
PLAN YOUR TRIP
22
the timeframe in which a tickets value can be used in accordance with the fare rules
RECORD LOCATOR
TICKET VALIDITY/ VALIDITY DATES
PASSENGER NAME RECORD (PNR)
BAGGAGE RESTRICTIONS
23
The airline whose ticket stock
CODE SHARE
VALIDATING CARRIER
SEGMENT
OPERATING CARRIER
24
The airline whose is flown.
SEGMENT
OPERATING CARRIER
CODE SHARE
VALIDATING CARRIER
25
To ensure the cx needs are met, you will advise them to contact the airline directly.
False
True
26
In domestic flight, what are the requirements you need?
Ticket
Identification
Friends
Passport
27
The most expensive class of service in first class, usually at the front of the plane, or upstairs or some planes.
FIRST CLASS
BULKHEAD
MAIN CABIN
COACH/ECONOMY CLASS
28
When assisting travelers with disabilities, you will book the flight and note the special request or needs.
False
True
29
Flight originate in one country and land in a different one.
INTERNATIONAL
PLAN YOUR TRIP
DOMESTIC
IDENTIFICATION
30
Class that generally the least expensive class of service includes basics.
SERVICE CLASS
BUSINESS CLASS
FIRST CLASS
COACH/ECONOMY CLASS
31
Choose the ticket/s does not handle by Expedia/our company.
ONE WAY
OPEN RETURN TICKET
GROUP BOOKING
AROUND THE WORLD FARES
32
A wall dividing the cabins in an airplane, the first row in a section is called bulkhead row, may have extra leg room.
FIRST CLASS
MAIN CABIN
COACH/ECONOMY CLASS
BULKHEAD
33
We can assign a seat if it's available in airlines website.
True
False
34
A term used to designate the cabins of an airplane, most common are first class, business class, and coach/economy class
EXPEDIA CLASS
SERVICE CLASS
AIRLINE CLASS
SEAT CLASS
35
For seat assignment information, we cannot send the website of airline or don't provide the email confirmation code.
False
True
36
Time of year when rates & travel are at their highest at these times, airfare to certain destinations is more expensive.
LOW SEASON
HIGH SEASON
SHOULDER SEASON
CHANGE FEES
37
We can accept request for seat assignment for some flights, but we cannot guarantee.
True
False
38
Exchange means rebooking a ticket at the passenger request subject to posible penalty and fare difference
False
True
39
How long/hrs that the request may require to notice.
48
100
72
96
40
In Airline Seating Color Coding, this color represent that the seat is available.
Blue
X
Orange
Green
41
Customer want to travel in ph to london, she/he want to pass the singapore, taiwan, china before the london.
GROUP BOOKING
OPEN RETURN TICKET
ROUND TRIP
AROUND THE WORLD FARES
42
Some animnals are not allowed on flight, so what will you advise to the customer.
they need to shut up
they need to be irate
they need to contact direclty the airline
they need to cancel their flight