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CIW Midway
CIW Midway
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1
A tool used to schedule appointments and meetings, store contact information, and manage tasks
Mail User Agent (MUA)
Personal Digital Assistant (PDA).
Message Transfer Agent (MTA).
Personal Information Management (PIM) program.
2
As an IT professional, why should you develop and use good communication skills?
must communicate literately in IT newsgroup discussions
represent technical issues to a non-technical audience
social network is an important resource in a job search
discuss your project tasks with other members of IT team
3
Two principal methods of connecting to the Internet through an Internet Service Provider (ISP)?
Standard modem and cable modem
Dial-up connection and direct connection
ISDN connection and DSL connection
Switched and unswitched
4
Of the six elements, which is in the form of a Web browser, e-mail program or mobile app?
Internet address
Internet connection
Client software
Operating system
5
What type of software is common to all smartphones?
Personal Information Management (PIM) software.
Spam-detection software.
Virus-protection software.
Encryption/decryption software.
6
One of these elements is TCP/IP. Which of the following best describes this element?
Direct connection to an Internet Service Provider (ISP)
Windows, Linux/UNIX, Macintosh, etc.
Protocol software used to communicate with the Internet
PC, smartphone, smart TV, tablet, etc.
7
Which is the most appropriate question to ask a potential employer regarding your resume?
In what format do you want it?
What job experience do you want me to include?
Do you want me to include certifications?
How much Web experience should I include?
8
A computer that is connected to a central server, it can communicate and request information?
Client
Database
Network
LAN
9
Your online status is advertised (or published) to the people, what is that called?
Mobile computing
Presencing
Convergence
Unified communications (UC)
10
Which protocol do many browsers assume when you enter a URL in the Address field?
HTML
HTTP
WWW
FTP
11
Microsoft Outlook, IBM Lotus Organizer, Sage ACT! and CorelCENTRAL are all examples of:
Web-based e-mail client applications.
Personal Information Management (PIM) programs.
browser-based e-mail client applications.
Relational Database Management System (RDBMS) programs.
12
Who is responsible for managing the maintenance and security of an organization's data?
Web site manager
Server administrator
Database administrator
Network engineer
13
Unified communications (UC) is a business trend that seeks to:
process a large volume of requests by phone.
convert voice into data packets for transmission
simplify and integrate all forms of communication.
integrate telephony and data technologies.
14
What organization is responsible for managing domain names?
TCP/IP
ICANN
ISO
W3C
15
The required elements for HTTP to function are:
client, Web page and DNS
server, HTML and DNS
browser, HTML and TCP/IP.
client, server and TCP/IP
16
Which Internet resource is used to resolve domain names to IP addresses?
A root-level server
A virtual domain hosting service
A domain name server
A shared domain hosting service
17
Protocol allows a computer using an analog modem to make an initial connection to the Internet?
Simple Mail Transfer Protocol (SMTP)
Point-to-Point Protocol (PPP)
Hypertext Transfer Protocol (HTTP)
Network News Transfer Protocol (NNTP)
18
Which choice lists two methods that you can use to reference an FTP or file-storage server?
By IP address or FTP address
By FTP address or HTTP address
By HTTP address or domain name
By IP address or domain name
19
Which protocol is often used to publish Web pages to a Web server?
Internet Protocol (IP)
File Transfer Protocol (FTP)
Point-to-Point Protocol (PPP)
Hypertext Transfer Protocol (HTTP)
20
Which job translate highly technical concepts to non-technical audience can readily understand?
Help desk technician
Java programmer
Server administrator
Marketing manager
21
Using multiple systems to process large amounts of data, this technology is typically known as:
grid computing.
collective intelligence.
crowdsourcing.
Software as a Service.
22
Internet resource is used to resolve IP addresses into easily recognizable text-based names
Domain name servers
Usenet (User Network)
The Domain Name System (DNS)
Root-level servers
23
Which of the following refers to a family of specifications for wireless network technology?
Ad-hoc and infrastructure modes
Dial-up and direct connections
802.11 standards
T and E carriers
24
Which protocol is required for computers to communicate with each other over the Internet?
TCP/IP
HTTP
FTP
POP
25
PIM is an acronym for a type of program with which you can:
filter spam at the server.
translate dotted-quad IP addresses
filter spam at the client.
schedule appointments and meetings, store contacts & tasks.
26
Which U.S. government agency first funded the development of the Internet?
The National Aeronautics and Space Administration
The Department of Commerce
The Internal Revenue Service
The Department of Defense
27
Instant messages that are considered "safe for work." This ensures that your messages:
will not be deleted by anti-virus software.
will not be construed as sexual harassment.
abide by the rules of netiquette.
are compatible with unified communications
28
IT job roles familiar with cloud computing software, infrastructure and platform services?
Server administrator
Help desk technician
SEO analyst
Web architect
29
Users to provide information in a collaborative effort to populate and grow the site is a
wiki
folksomony
web feed
mash up
30
What disadvantage of cloud services should he be ready to discuss?
Scalability
Flexibility
Speed
Cost
31
How is IPv6 able to offer more Internet addresses than IPv4?
By causing Internet usage to grow
By using wireless network components
By requiring less overhead
By using 128-bit IP addresses
32
What is the least expensive way to access the Internet?
With a cable modem from the cable TV company
With a Digital Subscriber Line (DSL)
With phone lines, an analog modem and an ISP
With a local area network (LAN) connection
33
Describe a computer that stores and provides information by a client application?
Database
Client
Network
Server
34
Which process helps you to obtain current information about available jobs in your area?
Send instant messages to contacts at other companies.
Join a mailing list for job seekers.
Conduct a search on Google using appropriate keywords.
Conduct a search on a job seeker site.
35
Which of the following statements is true about Voice over IP (VoIP)?
VoIP is users communicating with contact centers.
VoIP is data delivered using PSTN
VoIP is voice information delivered using Internet Protocol
VoIP is users communicate with call centers.
