Ch. 20 - Patient Collections and Financial Management

Which of the following demonstrates the practice’s profitability?

Which of the following requires creditors to provide applicants with accurate and complete credit costs and terms?

A written agreement of the terms of payment between the patient and the practitioner is called what?

An appropriate way to handle a patient relocation and address change is to what?

A standard personal or business check that the bank verifies then sets aside the funds to guarantee payment.

Per the Equal Credit Opportunity Act, how much will a practice pay if a pt joins and wins a class action law suit?

Which of the following is appropriate when placing an initial call to a patient about collections?

The part of a check that takes the form of a fraction and identifies the specific bank on which a check is drawn is the?

A superbill is what?

A double-entry bookkeeping system is based on the principle that the company's assets are equal to what?

A provider or practice manager may periodically review which of the following reports to ensure accuracy of the books?

Which requires debt collectors to treat debtors fairly and without collection tactics such as harassment and threats?

A third-party endorsement also is known as what?

How much will the practice receive if the provider charges $100 for services and the patient pays with a credit card?

A common billing system that bills each patient only monthly but spreads the work of billing over the month is what?

The process of classifying and reviewing past-due accounts from the first date of billing is called what?

An account that is open to charges made occasionally as needed is called what?

A payment arrangement in which the provider bills the amount due every month and the patient pays what they are able to.

When is it appropriate for a medical provider to assess finance charges or late charges on past-due accounts?

A person who is visiting goes to a medical provider for food poisoning. The type of account to set up for this patient?

A practitioner decides not to extend credit to a patient, what must be done according to the Fair Credit Reporting Act?

To which of the following patients would a medical provider most likely render treatment as a professional courtesy?

If you receive payment from a patient by mail after the office visit, you should record it where?

An endorsement used by attorneys when they accept a check on behalf of a client is called what?