Principles of Business - Ch 7 Management & Leadership

Determines to what extent the business is accomplishing the goals it set out to reach

The effort to direct and lead people to accomplish the planned work of the organization

Following through on commitments

Ensures that standards of conduct are maintained by everyone who is a part of the business

Willing to take reasonable risks and make unpopular decisions

A tactical manager is more collaborative & involves employees in decision making

A style in which managers are more collaborative and involve employees in decision making

Communication that moves up or down in an organization, between management and employees

The ability to motivate individuals and groups to accomplish important goals

The important principles that will guide decisions and actions in the company

Power based on a leader's position within the formal structure of an organization

External communication occurs between (check all that apply)

The first level of management in a business

Making decisions carefully

Are business ethics necessary for the success of a company?

Ethical behavior meets the following standards (select all that apply)

Exists when group members recognize and appreciate a leader's expertise in a specific area

The combined use of tactical and strategic management

Stealing from a business is ethical.

Stems from the personal trust and respect members have for the leader

Human relations skills - mark all that apply

Communication that is spoken directly

The principles of conduct governing an individual or group

Top-level managers with responsibilities for the direction and success of the entire business

Analyzing information, setting goals, and making decisions

All of the activities involved in hiring, preparing and compensating employees

Ethical behavior is made up of two parts:

Who is the most important person in a business?

Enables a person to affect the actions of others

Notes, letters, reports and text or graphics sent via technology are examples of

A style in which the manager is more directive and controlling

Internal communication occurs between (check all that apply)

Specialists with responsibilities for specific parts of a company's operations

Communication that moves across the organization at the same level - employee to employee

Results from the leader's ability to give or withhold rewards

The way people get along with eachother

The way a manager treats and involves employees

Power resulting from the personal characteristics of a leader rather than his/her position

The ability to get others to accomplish tasks because of the position a leader holds

What are the five functions of management? (select all that apply)

The process of accomplishing goals through the effective use of people and other resources

Identifying and arranging the work and resources needed to achieve the goals that have been set