HCA 105 FINAL REVIEW

Which of the following is the best definition of networking?

General practitioners are also known as:

An NSF (Non Sufficient Funds) check is a:

A medical assistant is one member of the healthcare team. Duties for this role include:

Checks (business or personal) with stubs attached are known as:

To avoid miscommunication when scheduling appointments over the phone, it is important to:

Patient medical records are not likely to be used for:

The Fair Debt Collections Practices Act of 1977:

The primary purpose of the American Association of Medical Assistants (AAMA) is to:

Unpredictable or unexpected small expenditures that occur in the medical office can be covered by:

Why are internal audits of medical records (charts) advisable for every medical office?

Common sections of the policies and procedures manual include the following except:

The 6 Cs of charting include all of the following EXCEPT:

Special considerations should be made for patients who:

Rules or guidelines that dictate the day-today operations of the office are called:

In a medical practice, the person opening the office should arrive around ___ prior to the scheduled time of operations:

Scheduling two patients at the same time with the same physician is called:

____ refers to PHI and that only attending physicians and MA's are allowed to see the patient’s record without consent.

When managing the clinic schedule, one of the best ways to assist the practitioner is to:

Scheduling systems that group similar appointments together in a certain day or during certain times of the day:

A ________ transmits images from documents to computer files via a photocopier:

Which of the following laws dictate(s) collection policies for medical practices?

Newly graduated medical assistants can apply for all of the following positions except:

Common office equipment found in the medical office include all of the following except:

The contents of a first-aid kit can include:

Which of the 6 Cs means "to be brief and to the point”:

When scheduling multiple advance appointments for the same patient, the medical assistant should:

Which option is an example of clinical supplies:

If a person who calls the office refuses to be identified, the medical assistant should:

A violation of ADA (Americans with Disabilities Act) might be not allowing:

A payment made by the medical office for goods or services purchased is considered:

A collection of documents that you can bring to an interview is:

__ __ are personal qualities and behaviors that enhance interpersonal communication, job performance, and job prospects:

Patients experiencing hardship may include:

A clinic schedule is considered a legal document.

All of the following are daily OPENING procedures in a medical office except:

Desired professional behaviors include:

The Practice Manager's role includes:

Safety Data Sheets (SDS) refer to:

Duties that relate to orientation, jury duty, and sick leave are examples of which type of policies:

In a small medical office, administrative supplies are generally kept:

Financial aspects of the office costs associated with payroll,medical supplies,electricity,and telephone service are:

Patients who are seen on a first come, first serve basis are:

Abusive, deceptive, or unfair debt collection practices can result in:

PPE is the abbreviation for:

When a patient has never been to the office for an appointment, which abbreviation should be placed next to their name?

The professional attribute that indicates the ability to identify with someone else’s situation is empathy.

Part of the patient registration process includes the registration form and: