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Intro to Business soft skills review Flashcards | StudBud
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Intro to Business soft skills review
Intro to Business soft skills review
30 terms
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StudBud Administration
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498 plays
Review of all the topics we covered in the soft skills unit in our Intro to #Business class.
Flashcards
30 cards
F
Practice quiz
P
Host live
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Questions
30
Answers
1
Typically when composing a resume the first thing you will put at the top is?
Name and contact information
Experience
What activities you are involved in
What you expect to be paid
2
Counting back a customers change is an example of what type of skill?
physical skill
Soft skill
Hard Skill
3
Which of the following statements could be the attitude of an
optimist
on the job?
"I hate working this job...the boss is a jerk."
The customers are whiners...I can't stand them
"This job can be a challenge, but I always try my best"
"They don't pay me enough here! I'm taking $20.
4
In Maslow's Hierarchy, the bottom element of the pyramid is what?
safety
Physical needs
Love
Esteem
5
Living your life with a positive attitude can have what?
Horrible consiquenses
A bad impact on your social life
Many health benefits
Negative side effects
6
A resume should never include awards or accolades you may have won.
True
False
7
The management function where you would work to gather material and items needed for an event.
Evaluate
Motivate
Plan
Organize
8
The first step in conflict resolution is to...
Leave and don't face the problem
Blame someone else
Identify the problem
Yell at someone
9
When meeting someone for the first time it's good practice to?
Give them a hug
Tell them how pretty they are
Comment on how good they smell
Shake their hand and introduce yourself
10
Being honest with your boss is an example of a soft skill
True
False
11
The 4 functions of management include
Develop, establish, create, and participate
Plan, attract, produce, close
Plan, organize, motivate, and evaluate
None of the above
12
Over 90% of how you're judged is based on....
How you are dressed
All of the above
Body Language and apperence
Your behavior and attitude
13
Hosting a company Christmas party for employees is an example of which Maslow's Hierarchy?
Esteem
Love and belonging
Saftey
Physical Needs
14
When a compromise is reached within a group, it usually means?
One person made all the decisions
The decisions was made by the entire group
Nothing was decided
Everyone left the group
15
Interview Do's include all of the following except
Dress for success
Bring a friend for moral support
Shut off your phone or leave it in the car
Arrive 10 mins early
16
On a job application form, your parent/guardian would be a good reference for you to list.
True
False
17
Job Applications should typically be filled out with a pencil.
True
False
18
A question you might be asked at an interview...
What kind of house to you live in?
How tall are you?
What is your favorite food?
What type of work experience do you have?
19
Which comment would be an example of a pessimist?
Everyone has improved a lot I think we can do it!
We've worked hard for this we can do it.
I know we can do it lets try our best
This team is good we are going to get killed!
20
How long do you have to make a good first impression?
Less than 30 seconds
1 minute
5 minutes
A life time
21
Being honest with your boss and having a good attitude is an example of what?
ethics
no skills
hard skills
Soft skills
22
The last thing you should type on a cover letter is what?
A smiley face emoji
Enclosure
Your name
Thank You
23
When having a group discussion it's good to....
Monopolize and take over the discussion
Draw others into the conversation by asking for their input
Make personal or verbal attacks on others
Not pay attention and do your own thing.
24
Ethics are rules of behavior about what is good and bad....what is right or wrong.
True
False
25
Paragraph one of a cover letter should include what?
A life story about you
Your work experience
The position you're applying for & how you heard about it
Stats from you basketball season
26
Leadership is meant for...
only the most talkative people
Only the most confident people
Only the captain of a team
anyone, if they choose to become one
27
What part of the job application process is provided by the employer?
Resume
Cover letter
Clothes to wear to the interview
The application form
28
Which is an example of
Constructive Criticism?
You're an idiot, that's the worst looking design I've seen.
That sauce tastes a little bland, be sure to add some salt.
Those lines are horribly crooked on your drawing, it's bad!
That cake tastes terrible, you're fired!
29
You create your own ______ by how you act over time.
reputation
trust
future
belonging
30
When typing a resume all of the following should be included EXCEPT?
Activities
A photo of yourself
Education
Experience
