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Unit 3 9ECB Major Consumer Decisions and Business Productivity - Part 2 Flashcards | StudBud
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Unit 3 9ECB Major Consumer Decisions and Business Productivity - Part 2
Unit 3 9ECB Major Consumer Decisions and Business Productivity - Part 2
20 terms
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StudBud Administration
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28 plays
Review of Unit 3 of the Australian Curriculum
Flashcards
20 cards
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Practice quiz
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Host live
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Questions
20
Answers
1
Which of these is not an example of an 'personal influence' in decision making?
Social class
Gender
Occupation
Age
2
What is the Operations function responsible for?
Turning output into input
Turning input into output
Turning output into waste management
Overseeing output to customers
3
Making a quick decision to buy something without any thought?
Problem solving
Decision making
Impulse buying
Conspicuous consumption
4
Which business function is responsible for the performance of a business?
Operations
Finance
Human Resources
Marketing
5
The business has full control over this environment?
None of these
Macro environment
Market environment
Internal environment
6
Which business function is responsible for transforming inputs into finished goods or services?
Operations
Marketing
Human Resources
Finance
7
Organisational culture refers to the business's shared
Values and beliefs
Attitudes and behaviour
Expectations
All of the above
8
Society expects businesses to act ____ and to be _____ _____.
Ethically, Socially Responsible
Ethically, Socially Reasonable
Environmentally, Socially Responsible
Environmentally, Socially Reasonable
9
Who determines your opportunity cost?
Your friends
Your parents
Your teachers
You
10
How many steps are there in the consumer decision making process?
Eight
Two
Five
Six
11
Which is NOT considered an emerging business technology?
Fax machine
Artificial intelligence
Driverless cars
Crops that make their own fertiliser
12
Which business function is responsible for managing the people in a business?
Finance
Marketing
Operations
Human Resources
13
What is opportunity cost?
The cost of purchasing a good or service.
Is what you lose by choosing one alternative over another.
Indirect cost of making a decision.
Is the opportunity to make your own choices.
14
Human Resources are responsible for
Attracting, motivating and retaining employees
Creating advertisements
Looking after the production line
Being resourceful humans
15
Which one of the following will affect the internal business environment?
Government
Laws
Customers
Employees
16
A consumers decision making process is not influenced by...?
Physical factors
Cultural factors
Social factors
Personal factors
17
Where is the Commonwealth Games being held?
Manchester
Newcastle
Birmingham
London
18
Which business function is responsible for understanding the needs and wants of consumers?
Marketing
Finance
Human Resources
Operations
19
Which of these is in the correct order for the decision making process?
Information search, choice, product evaluation, problem, evaluation
Evaluation, problem, information search, product evaluation, choice
Choice, information search, evaluation, problem, product evaluation
Problem, Information search, evaluation, choice, product evaluation
20
What are the four elements of the internal business environment?
customers, competitors, suppliers, interest groups
employees, managers, location, legal structure
owners & managers, employees, business structure, business culture
None of these
