Year 7 Computer Basics: Troubleshooting

Question 1

If the mouse or keyboard is not working, what should you do FIRST?

Accepted Answer

Check the USB cables.

Question 2

Which type of cable is this cable?

Accepted Answer

VGA

Question 3

Problem: The monitor is on, but no image is displaying. What should you check first?

Accepted Answer

The computer tower is turned on.

Question 4

You are using a wireless mouse and keyboard, but they are not working on your PC. What should you do?

Accepted Answer

Check the batteries in both devices are charged., Check that the bluetooth receiver is plugged into a USB port on the PC.

Question 5

Which type of cable is this?

Accepted Answer

HDMI

Question 6

Why does restarting your computer fix common software issues?

Accepted Answer

All processes end and start over, fixing any unexpected outputs/exceptions.

Question 7

What is the purpose of this cable?

Accepted Answer

Connects the monitor to the tower

Question 8

Problem: The PC tower will not turn on. Possible cause?

Accepted Answer

The power outlet might not be turned on., The power cable may not be plugged into the wall or the tower.

Question 9

Problem: The monitor is not on. What should you check first?

Accepted Answer

The power cable is plugged into the wall and the switch is turned on.

Question 10

Which type of cable is this?

Accepted Answer

USB

Question 11

Which of the following is a good tip when troubleshooting problems with your computer?

Accepted Answer

All of these tips are great!

Question 12

Often times simply closing and then re-opening the program will help if it is not responding.

Accepted Answer

True

Question 13

Part two: The monitor and tower are both turned on, but no image is displaying. What should you check first?

Accepted Answer

The HDMI/VGA cables are plugged in to both the tower and the monitor.

Questions 13