Why does the Human Resource Department of a business comply with labor union and gov't laws?

Government labor laws are are enforceable in all sectors, Legally HRM is bounded by labor contractual agreements

What is the difference between redundancy and dismissal?

Redundancy is when a job is no longer required or needed

Vox (2018) noted women represented 4.8% of CEOs leading Fortune 500, why is this an issue?

Gender inequality, the lack of women being hired as CEOs

What is the difference between a person specification and a resume?

Person specification focuses on skills relative to the job

Which is not a cost of high labor turnover?

new ideas and practices are brought into the business

Why is important that every Starbucks employee have a clearly defined job description?

Clearly defined roles lead to low labor turnover rate

Why is the United States among the countries with the worst work-life balance (OECD, 2017)?

US businesses are starting to invest in wellness initiatives

According to a growing trend why are multinational companies externally recruiting CEOs (2012)?

Post 2009-2011 recession shake-up seeking fresh perspectives

Which is not a main component of a workers contract?

Merit pay or an explanation of how to earn a promotion

Why has Starbucks continuously maintained high volumes of customers?

Worldwide successful employee training program, Front-line employees provide a personable experience, Relaxed environment (ambience), Brand images speaks for itself

How is labor turnover measured?

number of employees leaving in 1 year/average workers x 100

What is Human Resource Management? (Definition)

Effective management of the business for competitive gains

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AICE Business Unit II Chapter 12 Human Resource Management

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Questions 15

Answers

1
Why does the Human Resource Department of a business comply with labor union and gov't laws?
Government labor laws are are enforceable in all sectors
Legally HRM is bounded by labor contractual agreements
They both enforce policies based on business best interest
HRM only focuses on the vision and mission of the company
2
What is the difference between redundancy and dismissal?
Redundancy happens when a worker is terminated unfairly
None of the above
Redundancy is being dismissed from a job due to incompetence
Redundancy is when a job is no longer required or needed
3
Vox (2018) noted women represented 4.8% of CEOs leading Fortune 500, why is this an issue?
History of bias, women are not born to lead
Gender inequality, the lack of women being hired as CEOs
History of male dominance reign, women are inferior beings
Diversity, not enough minorities are considered qualified
4
What is the difference between a person specification and a resume?
Person specification is the same as a resume
Person specification focuses on skills relative to the job
None of the above
Person specification includes education and experiences
5
Which is not a cost of high labor turnover?
difficult to establish loyalty and regular customers
difficult to build team spirit
new ideas and practices are brought into the business
costs of recruiting, selecting and training new staff
6
Why is the Human Resource Management Department needed in business organizations?
A centralized component of a business necessary for success
Staff development and performance
All the above
Build upon the corporate culture of a business
7
Why is important that every Starbucks employee have a clearly defined job description?
Employees feel a part of the team and perform at expectation
Starbucks brews innovation for employees building culture
Clearly defined roles lead to low labor turnover rate
When attending the Starbucks university skills will improve
8
Why is the United States among the countries with the worst work-life balance (OECD, 2017)?
US businesses are starting to invest in wellness initiatives
Businesses frown upon employees who are absent from the job
Wellness initiatives are too costly and not worth investing
Industrialized nations labor laws are still evolving
9
According to a growing trend why are multinational companies externally recruiting CEOs (2012)?
Avoids resentment by existing staff
Post 2009-2011 recession shake-up seeking fresh perspectives
External applicants will bring new ideas and practices
Offer a more variety applicant pool of candidates
10
What is the purpose of the employee induction training?
Discuss policies and procedures to include emergency drills
All the above
Welcome new hires (new recruits)
Review the business goals, vision, organization structure
11
Which is not a main component of a workers contract?
Merit pay or an explanation of how to earn a promotion
Annual or tenure
Wages, vacation and holiday paid days
Job duties and responsibilities
12
Which is not a purpose or role of Human Resource Management?
Employee morale and welfare
Recruitment and selection
Supervision and mentorship
Workforce planning
13
Why has Starbucks continuously maintained high volumes of customers?
Worldwide successful employee training program
Front-line employees provide a personable experience
Relaxed environment (ambience)
Brand images speaks for itself
14
How is labor turnover measured?
number of employees leaving in 1 year/average workers x 100
number of employees hired/average number of workers x 100
number of employees leaving in 1 year/average leaders x 100
number of employees hired/average number of leaders x 100
15
What is Human Resource Management? (Definition)
ineffective management of the business for competitive gains
ineffective leadership of the business for competitive gains
Effective management of the business for competitive gains
Effective leadership of the business for competitive gains

AICE Business Unit II Chapter 12 Human Resource Management Flashcards | StudBud