Which of the following statements is NOT true of Spanish order of precedence?

The general order is never modified, even if the event is in Madrid.

In terms of posing for official group photographs, which of the following is NOT standard protocol?

The most important guests is position to the host's left

In countries with right-hand traffic, where is the place of honour in vehicles?

In the rear right-hand side of the vehicle (closest to the pavement)

Which of the following statements is NOT true about professional attire?

You should always try to out-status the interviewer with your attire

Which of the following rules does NOT apply to the French seating arrangement?

Husband and wife should always sit next to each other.

Regarding flag precedence in international events organised by UN member countries, they are placed...

in the alphabetical order of countries in English

When identifying the purpose of a meeting, which of the following statements does NOT apply?

The presence of both required and optional attendees is essential

Which of the following statements is NOT true of protocol?

Foreign businessmen should impose their country's protocol on the host.

Before holding a business event, you should:

Write a simple program of the event

Which of the following statements is NOT true of order of processions?

Heads of State are expected to walk to the right of the host

Which of the following statements is NOT true of seating at official, formal events?

The host is usually seated at the head of the table

Which of the following statements is NOT true of the role of the observer in the negotiating process?

They're less important than those focussing on the substance of the negotia

After a business event, you should:

Obtain written feedback from participants

When building an event budget, you should track site rental costs. This means you should...

track all projected rental fees for the event and function space

Which of the following statements is NOT true about Spain's culture?

The official religion of Spain is Catholicism

Which of the following statements is NOT true of the role of the relater in the negotiating process?

They avoid intervening when conflict arises between personalities

Which of the following statements is NOT true of corporate identity?

It is a changeable mental impression.

Which of the following is NOT an example of emotional intelligence?

Displaying agressive behaviour when provoked

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Unit 4, 5 and 6 Protocol

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Questions 93

Answers

1
Which of the following is an essential element of creating a positive professional image.
Attitude and behaviour
All of the above
Body Language
Attire and clothing
2
Which of the following statements is NOT true of Spanish order of precedence?
It establishes the order of precedence of national official activities
The general order is never modified, even if the event is in Madrid.
It is currently prescribed by Royal Decree 2099/1983
It establishes common regulations for activities organised by public instit
3
Making a good first impression means sacrificing your individuality
False
True
4
This conference room setup encourages networking, social interaction and movement of guests. It is...
The Boardroom Style
The Cocktail Reception
The Theatre Style
The Classroom Layout
5
Corporate social responsibility is a commitment to improve community well-being through discretionary business practices
True
False
6
In terms of posing for official group photographs, which of the following is NOT standard protocol?
The host is commonly positioned in the middle of the first row
The most important guests is position to the host's left
Th second most important guest is positioned to the host's left
The order of importance fans out from the centre
7
In countries with right-hand traffic, where is the place of honour in vehicles?
In the front left-hand side of the vehicle
In the rear left-hand side of the vehicle
In the rear right-hand side of the vehicle (closest to the pavement)
In the front right-hand side of the vehicle
8
This conference room setup is good for in depth presentations, training sessions, and lectures. It is...
The Classroom Style
The Classroom Layout
The U-shape Style
Banquet Dinner Style
9
An event that reflects badly on a professional's image is called...
None of the above
Illegitimacy
Predicament
Devaluation
10
For countries with bicameral legislatures, the order of precedence is:
Upper house / Lower house (Argentina, Australia, Brazil, France, Israel)
All statements are correct
Lower house / Upper house (Belgium, Germany, Spain and The Netherlands)
In most countries, the precedence order is executive, legislative, judiciar
11
This negotiating room seating aims to engage participants so they feel united together in completing the task at hand
Angled or open conversation
Side-by-side collaboration
Opposite or confrontation
12
This conference room setup is ideal for events with multiple speakers, fashion shows and presentations. It is...
The Theatre Style
The U-shape Style
The Classroom Style
The Cocktail Reception
13
News media and social media are the same thing
True
False
14
Which of the following statements is NOT true of social media?
It can be described as a fusion between sociology and technology.
Unique platforms encourage the creation and dissemination of information
It includes print media
It has forever changed the way we communicate and interact with each other
15
Depending on the size of the event, you may want to set aside up to 20% of the budget for unexpected costs. This is..
a summary of actual expenses
projected expenses
a contingency budget
estimated costs
16
Precedence is...
the order of rank according to a legally determined system
all of the above
the condition of being considered more important than someone else
the order to be ceremonially observed by people of different rank
17
This event is a long-standing corporate tradition to conclude fiscal years and celebrate new milestones. It is a...
meeting
conference
business dinner
sports event
18
The Head of State is not always at the top of the order of precedence in every country.
True
False
19
African American men are stereotyped as being less intelligent than Caucasian men. This is an example of
Devaluation
Predicament
All of the above
Illegitimacy
20
This negotiating role does not do any direct negotiating, but rather gives information on key areas & answers questions
The critic
The builder
The expert
The observer
21
Which of the following statements is NOT true about professional attire?
You should dress like you belong to the company
You attire should be professional, not indecent
Your professional attire will vary depending on the position and field.
You should always try to out-status the interviewer with your attire
22
Which of the following is NOT a toxic character trait?
Spreading negativity
Being self-centred
Playing the victim
Empathising with others
23
Which of the following rules does NOT apply to the French seating arrangement?
A female guest of honour will be seated at the right of the host.
You should alternate between male and female guests.
Husband and wife should always sit next to each other.
If the second in rank is a female guest she is seated to the host's left
24
A code of coduct governing diplomacy, formal occasions and affairs of state.
Protocol
Etiquette
Manners
25
The purpose of this corporate event is to escape from stressful work schedules and stimulate creative thinking. It is...
a sports event
a personal marketing gala
a shareholder meeting
a business retreat
26
This corporate event allows companies to present and demonstrate their latest products. It is a...
Press conference
Meeting
Business retreat
Trade show exhibition
27
This conference room setup is mostly used for evening entertainment or an after conference dinner. It is...
Banquet Dinner Style
The Theatre Style
The Classroom Style
The Boardroom Style
28
This networking even focusses on strategic goals and visions, and financial issues. It is...
a VIP event
a product launch
a theme party
a board of directors meeting
29
The formal and customary rules of correct and polite behaviour and interactions in society.
Manners
Protocol
Etiquette
30
GoH means...
Guest of Honour
Host
Co-host
Head of State
31
This negotiating role identifies flaws and problems both within his own team and the opposing team. It is...
The recorder
The expert
The critic
The leader
32
This networking event aims to honour and motivate key staff or to acquire and retain customers. It is...
an award ceremony
a trade fair
a VIP event
a personal marketing gala
33
Regarding flag precedence in international events organised by UN member countries, they are placed...
in the alphabetical order of each country in its own languag
according to their own internal rules
in the alphabetical order of countries in English
in the alphabetical order of the countries in French
34
When identifying the purpose of a meeting, which of the following statements does NOT apply?
You should consider how many stakeholders to involve
The presence of both required and optional attendees is essential
There may be a need for video conferencing to include global attendees
Clearly defined meeting objectives are important
35
Which of the following statements is NOT true of protocol?
Foreign businessmen should impose their country's protocol on the host.
It aims to minimise conflict and disagreement.
Each country has its own protocol concrning the minor details of speeches.
It focuses on the creation of mutually respectful diplomatic relationships
36
Before holding a business event, you should:
Make the opening ceremony as memorable and meaningful as possible
Write a simple program of the event
Make a general review of the event
Start on time
37
Which of the following statements is NOT true of order of processions?
Heads of State are expected to walk to the right of the host
The GoH is expected to walk to the right of the host
The right-hand side is considered most prominent
The maximum number of people per row is five
38
Which of the following statements is NOT true of seating at official, formal events?
Guests radiate out from the centre of the table in order of precedence.
The host is usually seated at the head of the table
The most important guests are seated to the right of the host or hostess.
The 'home team' should be interspersed among the principal guests.
39
Your online social media profiles don't affect your professional image.
False
True
40
Regarding the speaking order of a conference, the first person to speak is the most important person.
True
False
41
Which of the following statements is NOT true of the role of the observer in the negotiating process?
They pay attention to the subtleties of words and non-verbal language
They watch for signs of lying and other tensions
They're less important than those focussing on the substance of the negotia
They have a voyeuristic role
42
Your personal brand becomes your reputation and how people describe you.
True
False
43
Opening doors for people and pulling out chairs for others are examples of...
Manners
Protocol
Etiquette
44
Which of the following elements comprise a strategic PR campaign?
All of the above
Set realistic goals
Develop a message
Know your target audience
45
After a business event, you should:
Create a registration method for participants (e.g. online registration)
Have identified helpers to assist participants
Obtain written feedback from participants
Draft a checklist of things that need to be done for the event
46
Positive distinctiveness SIM strategy means using verbal and nonverbal cues to supress aspects of your identity
False
True
47
When building an event budget, you should track site rental costs. This means you should...
add decor expenses (centrepieces, tent rentals etc)
consider transport charges, including shuttles, coaches and event transfers
estimate catering costs, including tips and gratuities
track all projected rental fees for the event and function space
48
Which of the following statements is NOT true about Spain's culture?
Generally, Spaniards process information associatively and subjectively
The official religion of Spain is Catholicism
The civil war began in 1936 and ended in 1939
The form of government in Spain is a parliamentary monarchy
49
Which of the following statements is NOT true of the role of the relater in the negotiating process?
The relater is the friendly face of the team
They build relationships with members of the opposing team
They avoid intervening when conflict arises between personalities
They focus on relationships more than the core substance of the negotiation
50
Which of the following statements is NOT true of corporate identity?
It is a visual statement about the company and its business philosophy.
Corporate identity can only be either strong or weak (not pos or neg)
It is a symbol of how the firm views itself.
It is a changeable mental impression.
51
Which of the following is NOT an example of emotional intelligence?
Harnessing and applying your emotions to solve problems
Regulating your own emotions
Displaying agressive behaviour when provoked
Recognising other people's emotional needs.
52
Which of the following statements is NOT true of mass media?
Newspapers aren't considered a common platform for mass media
It provides info on political and social issues as well as pop culture
It is the primary means of communication used to reach the general public
It is defined as technology intended to reach a mass audience
53
Which of the following statements is NOT true of the role of the leader in the negotiation process?
The leader may be in a senior position with the authority to make decisions
Inexperienced leaders risk making elementary mistakes in negotiations
The leader should not liaise leaders of other teams
Its main role is to coordinate the actions of the team
54
Which of the following does not demonstrate good netiquette?
Posting copyrighted material
Writing clearly and succinctly
Staying on topic
Refraining from using vulgar or abusive language
55
Which of the following is NOT a conference setting tip?
Supporting officials should be seated in the 2nd row behind the principals
Security staff are positioned along the corners of the 2nd, 3rd & 4th row
Prominent guests should be seated in the last row
The remaining guests should be seated according to rules of precedence
56
Which of the following statements is not true of seating plans during audiences and press conferences?
National flags are placed behind the individuals in question
Partners can be seated in the following order: PGoH-PHoS-HoS-GoH
None of the above
The guest is always seated / stood to the right-hand side of the host
57
Which of the following statements is NOT true of seating arrangements and order of processions?
Avoid seating guests together where the language barrier presents problems
Personal affinities shouldn't be taken into consideration
The rules of precedence should only be an aid - functionality prevails.
The host bears responsibility for where his or her guests are seated
58
Which of the following general rules of precedence is NOT true of flag protocol?
For an even number of flags, the central right position is pre-eminent
If there is an odd number of flags, the central positions is pre-eminent
Flags of private organisations should share the order of priority with inst
None of the above
59
This conference room setup consists of a single table with all attendees sitting around it. It is...
The Classroom Style
The U-shape style
The Boardroom Style
Banquet Dinner Style
60
Precedence of Spanish ministries is decided by the date of their information.
True
False
61
This networking event is critical for the successful market introduction of some products. It is...
a VIP event
a theme party
an award ceremony
a product launch
62
When organising a conference, which step should you take first?
Select your speakers
Determine the budget
Choose the location
Choose the theme
63
Which of the following statements is NOT true of the role of the builder in the negotiating process?
They may play a financial role, assessing the value of items being exchange
They create the deals, putting together the package to be exchanged
The builder will never over-value an item for exchange
They verify if items are under or over valued
64
Which of the following rules regarding business travel is incorrect?
You must check the VISA requirements beforehand
You must make sure you have a valid passport
Checking the vaccination requirements isn't essential for short trips
Be sure you're informed of the safety of the city's local foods
65
Which of the following tips is NOT recommended to improve how you interact with others?
Listen
Be confident
Be humble
Be boastful
66
The purpose of this corporate event is usually to train managers and employees. It is a...
meeting
team-building event
conference
seminar
67
Which of the following are good body language techniques to improve your professional image?
Making eye contact when speaking
All of the above
Carrying yourself confidently
Smiling and saying hello to people
68
Offering valid and well-reasoned opinions on the work of others, involving both positive and negative commnents is...
Constructive criticism
offensive behaviour
Intimidating behaviour
A display of sarcasm
69
Which of the following is NOT advisable if you want to reach personal effectiveness?
Recognising your strengths
Comparing yourself to others
Thinking win-win
Surrounding yourself with positive people
70
Corporate brand is the psychological impression that can continually change from positive to negative to neutral.
True
False
71
The set of qualities and characteristics that generate perceptions surrounding your professional competence is...
Your professional image
Your manners
Your code of conduct
Your protocol standards
72
Common expenses in this category include audio/visual equipment. This falls under the category of...
Activity expenses
Printing charges
Marketing costs
Entertainment and Equipment fees
73
Legal precedence is shown by cession or courtesy.
True
False
74
This type of negotiation room seating is ideal for formal boss-subordinate situations.
Angled or open conversation
Opposite or confrontation
Side-by-side collaboration
75
Which of the following should you only do during a business event?
Make a list of potential sponsors
Draft up an event budget
Thank stakeholders
Allow formal and informal opportunities for networking
76
This networking event is usually held to start conventions and annual meetings. It is...
a product launch
an opening ceremony
an incentive travel
a theme party
77
This negotiating role takes notes about what people are requesting and what offers are being made. It is...
the recorder
the leader
the builder
the observer
78
If other flags are used next to the flag of Spain, the flag of Spain will occupy a pre-eminent place of maximum honour
False
True
79
A lack of knowledge about protocol inhibits effective communication.
False
True
80
Which of the following actions is NOT advisable for doing business in Spain?
Never take offence at your Spanish associates' late arrival
Try to get very friendly with your Spanish associates very quickly
Do not schedule a breakfast meeting before 8:30am
Always make business appointments well in advance
81
Drafting an original report with a treaty is an example of...
Etiquette
Protocol
Manners
82
This networking event consists of a presentation by an issuer of securities to potential buyers. It is...
a road show
a trade fair
an opening ceremony
a personal marketing gala
83
Which of the following is NOT a good tip to make a good first impression?
Be on time
Use closed-off body language
Present yourself appropriately
Be yourself
84
This conference room setup allows for great interaction between the session leader and the delegates. It is...
The Boardroom Style
The Theatre Style
Banquet Dinner Style
The U-Shape Style
85
Which of the following tips will NOT help your company stay relevant?
Following long-term trends
Staying informed of viral crazes and current affairs
Keeping up with friends
Avoiding using social media platforms
86
Which of the following is NOT a seating arrangement rule for public affairs?
If there is no guest of honour, the host will take his place at the table.
Square or rectangle tables are used for formal dinners.
Each guest will have a place card assigned to his seat.
For parties with multiple important guests, seats are assigned by rank.
87
People form their first impressions of you within three seconds of meeting you
True
False
88
What are the two types of seating plan in western protocol?
Spanish and French
Spanish and Italian
English and Spanish
English and French
89
This conference room setup is ideal for conference sessions that will require note taking as there are tables. It is...
The Classroom Style
Banquet Dinner Style
The Theatre Style
The U-shape Style
90
Illegitimacy compromises key constituent's perceptions of competence, character and commitment.
True
False
91
What do you NOT have to consider about doing business abroad?
the latest popular culture gossip
cultural orientation including negotiation strategies, and value sets
cultural knowledge about a particular country
accepted business practises (e.g. punctuality, gift-giving etc)
92
Which of the following statements is NOT true of e-virtual meetings?
All members should have their video turned on
It's not necessary to send the agenda to team members in advance
They help build trust, candor and openness among teams
They're a cost effective method of holding meetings
93
In the French seating plan, the host and hostess are seated opposite one another at the head of the table.
True
False

Unit 4, 5 and 6 Protocol Flashcards | StudBud