1.00 Hospitality Review

If Tony wants to enjoy and support maintaining the natural environment, in which category of tourism will this happen?

Jason provides tours to over 300 people at the historical governor’s mansion. Which benefit is he experiencing?

Which type of behavior involves establishing eye contact with hotel guests?

Which type of organization coordinates with a community’s hotels to help their business clients plan large meetings?

Which segment of the hospitality industry focuses on providing travelers with sleeping accommodations?

Which are components of the travel industry?

A clerk worked with an accounting employee to resolve an issue with a guest’s bill. What does this situation exemplify?

Which segment of the hospitality industry focuses on providing its target market with entertainment and relaxation?

Which is a characteristic of a destination’s off-season?

What department does a front-desk clerk work with to help guests move their luggage from the hotel lobby to their rooms?

Which traits do effective employees of the hospitality and tourism industry exhibit when communicating with customers?

Which tourist is interested in visiting attractions such as the Football Hall of Fame and Daytona International Speedway

Which departments are part of a resort’s food and beverage division?

Pete learned that all the segments of hospitality and tourism impact one another. Which characteristic is this?

Mr. and Mrs. Green are booking a trip to Myrtle Beach, so they can play golf. Which type of tourists are the Greens?

Why is it important for employees of a tour company from different dpmnts to work together to satisfy tourists’ needs?

Which segment of the hospitality industry focuses on planning different types of trips?

Which is a component of the lodging industry?

Dee, a guest, needs towels and linens. Which department should the manager work with to obtain these items for guests?

Which division of a resort maintains the property’s pool, gym, and exterior grounds?

Which types of tours are likely to appeal to individuals who are active and athletic and enjoy taking physical risks?

How can all departments of a hospitality and tourism business provide its guests with the best service possible?

Mary works in lodging where she directs the employees who clean the sleeping rooms and public areas. Mary’s position is?

How can a travel agent make a positive impression on clients?

Due to the interrelationships of the departments, the general manager manages to accomplish which common goal?

Shane oversees a lodging facility’s accounting activities, which position does he have?

Which destination is most likely to appeal to individuals who like to participate in cold-weather sports?

Which is a component of the hospitality industry that focuses on meeting tourists’ transportation needs?

A group traveled to Haiti to help rebuild homes that were destroyed by a hurricane. Which type of tourism took place?

Which type of tourism organization is funded by state- or local-level tax dollars?

Daniel is an executive chef for a resort in Phoenix. Which professional association is Daniel most likely to join?

Jacob went to New Orleans to see family at several reunions. Which factor prompted Jacob to travel to this destination?

Barry wants all hotel employees to work together. Which would be the primary reason for him to accomplish this goal?

To which hotel division do the reservations, telecommunications, and guest registration departments typically report?

Which type of services do restaurants, banquets, and coffee shops provide to hospitality consumers?

Which skill is important for a successful professional in the hospitality and tourism industry to possess?

Which type of chart would Jason, a hotel manager, use to show the relationships among the divisions and departments?

As a front-desk employee, Ben is courteous, patient, and helpful with all of the hotels’ guests. Ben is exhibiting?