Intro to Business Chapters 14 and 15- Management and Human Resources

Question 1

SWOT is the acronym for:

Accepted Answer

strengths, weaknesses, opportunities, threats

Question 2

A ___ organization typically has a clear, simple chain of command from top to bottom.

Accepted Answer

line

Question 3

In today's economy, flexibility in work schedules is desired

Accepted Answer

across all ages and by both men and women

Question 4

Companies use ___ to help current and potential executives hone skills to move into leadership

Accepted Answer

management development programs

Question 5

A(n) ____ is the explanation of responsibilities for a specific position.

Accepted Answer

job description

Question 6

____ are compensation in the form of lump sum payments and used to reward employees exceptional

Accepted Answer

bonuses

Question 7

___ are training programs-require each beginner assist fully trained worker before working

Accepted Answer

apprenticeships

Question 8

___ means breaking workers into logical groups.

Accepted Answer

departmentalization

Question 9

____ is the mgmt function that monitors perf of the firm & makes improvements when necessary.

Accepted Answer

controlling

Question 10

The main purpose of Title VII of the Civil Rights Act of 1964 was to

Accepted Answer

prohibitdiscrimination-hiring,etc-based on race,sex,religion

Question 11

Research conducted by the US Census Bureau points out that college graduate's earning power

Accepted Answer

doubles

Question 12

The Americans with Disabilities Act of 1990 requires firms to

Accepted Answer

Make 'reasonable' accommodations for disabled workers

Question 13

___ is the function that maximizes the effectiveness of workforce-recruit,promote,develop them

Accepted Answer

human resource management

Question 14

___ refers to the number of people a manager supervises.

Accepted Answer

span of control

Question 15

Many ___ do not expect loyalty from company so do not feel they owe loyalty in return.

Accepted Answer

younger workers

Question 16

The three basic types of management skills are:

Accepted Answer

technical, human, conceptual

Question 17

____ managers believe that employee intellectual capacity is underutilized and can be motivated

Accepted Answer

Theory Y

Question 18

___managers assume that employees dislike work, motivate by threats,and people prefer direction

Accepted Answer

Theory X

Question 19

____ is when company gives worker option of working full-time hours in less than std workweek

Accepted Answer

compressed workweek

Question 20

The main way HR managers contribute to increasing the value of their firm is by

Accepted Answer

finding ways to raise the value of firm's human capital.

Question 21

___ are a form of compensation in which payment is based on a percentage of sales.

Accepted Answer

commissions

Question 22

There are three basic levels of management:

Accepted Answer

top, middle, and first line

Question 23

Investment in ____ is the largest investment for many firms.

Accepted Answer

human resources

Question 24

____ means directing, inspiring, and motivating individuals to achieve organizational goals.

Accepted Answer

Leading

Question 25

___ planning focuses on est a cos. long-term obj, det broad action steps, allocate resources

Accepted Answer

strategic

Question 26

___ leaders hoard decision-making power for themselves-issue orders w/o consulting followers.

Accepted Answer

autocratic

Question 27

A ____ requires managers to give workers on-to-one feedback ,actual results to expected results

Accepted Answer

performance appraisal

Question 28

How a leader uses power defines his or her

Accepted Answer

leadership style

Question 29

The primary goal of most employment legislation is to

Accepted Answer

protect employees from unfair practices by employers

Question 30

First-line managers focus on ___ planning, applying plans to daily, weekly, monthly operations.

Accepted Answer

operational

Question 31

___ refers to the combination of pay and benefits that employees receive in exchange for work

Accepted Answer

compensation

Question 32

____ is first step in training and dev process,designed to introduce employees to co. culture

Accepted Answer

orientation

Question 33

The main advantage of on-the-job training is that it is

Accepted Answer

the low-cost approach

Question 34

A(n) ____ is the visual representation of the company's formal structure.

Accepted Answer

organizational chart

Question 35

____ is achievement of goals of an organization by planning,organizing, leading,and controlling

Accepted Answer

management

Question 36

Strengths and weaknesses are ____ to the org;include factors that build up/drag down perf

Accepted Answer

internal

Question 37

The _____ prohibits discrimination-hiring,promotion,compensation- people with disabilities

Accepted Answer

Americans with Disabilities Act of 1990

Question 38

____ is the process of seeking employees currently within the company to fill open positions

Accepted Answer

internal recruitment

Question 39

Examples of benefits include all of the following, EXCEPT

Accepted Answer

work schedules

Question 40

Douglas McGregor proposed that managers use ___ in order to capitalize on worker's intelligence

Accepted Answer

Theory Y

Question 41

Temporary full-time workers, on-call workers, and contract agency workers are all examples of:

Accepted Answer

contingent workers

Question 42

___ involves measuring organizational performance and making adjustments as needed.

Accepted Answer

Controlling

Question 43

The ___ defines the organization's purpose,values,core goals providing framework for plans

Accepted Answer

mission

Question 44

Abraham Maslow, noted psychologist theorized that people were motivated by

Accepted Answer

unmet needs

Question 45

___ leaders make final decisions,but share power with followers, encourage free exchg of ideas

Accepted Answer

democratic

Question 46

___ involves determining a structure for both individual jobs and the overall organization.

Accepted Answer

Organizing

Question 47

Which of the following is considered a structured interview question:

Accepted Answer

what if yourboss assignedproject w/in unreasonable timeframe

Question 48

The ___ required firms with 50+ employees to provide up to 12 weeks unpaid leave-birth,illness

Accepted Answer

Family Medical Leave Act of 1993

Question 49

Title VII of Civil Rights Act of 1964 created the ___ to enforce the act's provisions.

Accepted Answer

Equal Employment Opportunity Commission

Question 50

___ is determining organizational goals and action plans for how to achieve those goals.

Accepted Answer

Planning

Intro to Business Chapters 14 and 15- Management and Human Resources

Questions 50

Intro to Business Chapters 14 and 15- Management and Human Resources

Questions 50