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1
what is one liability requirement to apply for Air Force Credentialing Opportunities On-Line (AF-COOL)?
A. Are not on control roster(exceptions UIF) and are current on pt test...
B. Must obtain commander approval to complete most credentials while active
D. Have a profile in the AFVEC with approved degree plan
C. Possession of 5-skill level in primary AFSC
2
For losses that exceed $1,000, who appoints an investigating officer?
B. Sustainment flight cheif
D. Installation commander
C. Resource manager (RM)
A. FSS commander
3
Who is responsible to prevent and report losses?
C. Civillian personnel only
B. Military and civillian personnel
A. Military personnel only
D. Civillian and secfo personnel
4
How many special events/community-wide events should be provided annually to promote community cohesion?
B. 4
D. 3
C. 6
A. 2
5
What form is used to request for ground transportation support?
A. AF Form 868
D. AF Form 301
B. AF Form 938
C. DD Form 578
6
Which document is designed to help training managers and trainers conduct effective,standardized OJT throughout svs job
B. Specialty training standards (STS)
D. Career field standards (CFS)
A. Career field education and training plan (CFETP)
C. Service training aid (STA)
7
Who is the single custodian for all NAF assets, unless another individual is appointed as directed by AFI 34-201,use NAF
B. Flight cheif
C. Resource manager (RM)
D. Force Support Squadron commander
A. Supervisor
8
How often are individual and program awards awarded?
A. Weekly
B. Monthly
C. Quarterly
D. Annually
9
.
B. 139
D. 365
A. 89
C. 179
10
According to AFMAN 34-202, procedures for protecting NAF assets, who approves funds storage limits?
A. NAF accounting officer
C. Squadron commander
D. Installation commander
B. Resource manager (RM)
11
Which is not a general guideline for advertising using other than direct mail?
D. Accept voluntarily initiated from suppliers
B. Prepare advertising media directed at local costumers
C. Distribute advertising through formal base channel
A. Arrange for advertising produced for distribution on the installation
12
After being trained, what documents should the contractor officer representative (COR) be familiar with?
D. SOW, service delivery summary, quality assurance surveillance plan
A. Blank purchase statement, unit manning doc, NAFI
B. Quality assurance personnel, quality assurance evaluator, SOW
C. Phase 1 and 2 training
13
When developing a contract, what might also be needed?
A. Contract contingency clause
C. Airmen
B. Individual service contract
D. Legal representation
14
What type of contract is designed to motivate contractor's efforts and discourage contractor inefficiency?
C. Individual service
A. Concessionaire
B. Incentive
D. Non-personal service
15
When establishing goals for the budget process, the activity manager considers all these factors except the...
C. Amount of non appropriated funds (NAF) available
B. Need for new equipment or repair of existing equipment
A. Desired construction and facility alterations
D. Mission changes that will affect base population operations
16
Who approves operating instructions (OI) establishing procedures for use of imprest funds?
C. Resource managers (RM)
D. Non-appropriated fund financial analyst (NAFFA)
A. Supervisors
B. Activity managers
17
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
D. Job description
A. Position description
C. Task description
B. Duty description
18
We are required to rotate though at least two of the 5 core areas in SVS prior to the award of the...
C. 5 level
D. 3 level
B. 7 level
A. 9 level
19
What training must Airman have for basic Airman and deployment readiness?
C. Search and recovery training
A. Home station training
B. Customer service training
D. Airman family readiness training
20
.
A. Sound
C. Indigent
D. Inexpensive
B. Internet
21
When accounting for assets, which assets require internal controls?
B. Cash or cash equivalents and fixed assets only
C. Cash/ equivalents, fixed assets, resale merch, and consumable sup only
A. Cash or cash equivalents and resale merchandise only
D. cash/equivalents,fixed assets,resale merch,consumable sup and securities
22
Which organization allocates appropriated fund (APF) money?
D. Congress
B. Non-appropriated funds instrumentalities (NAFI) office
C. Commissary
A. Army and Air Force Exchange Service (AAFES)
23
What action is primary purpose of the temporary memorandum of agreement (T-MOA)?
B. Dollar savings
A. Sustainment
C. Manpower makeup during deployments
D. Manpower makeup during short periods of APF manpower shortfalls
24
When replacing equipment, condemnation occurs when...
B. Deemed unusable by staff
D. The cost of repair exceeds
C. The item can be repaired but funds are not available
A. A newer model is available
25
When it is safe, who should you inform that a robbery is committed?
B. Security forces
A. Supervisor
C. Activity manager
D. Squadron commander
26
How many months of enrollment do individuals in journeyman (5 skill level) upgrade training have to complete their CDC?
A. 13
C. 17
D. 1
B. 15
27
What is critical in the beginning phase of facility improvement projects?
D. Approved source
B. Proper justification
C. Annual inspection
A. Identify the fund source
28
What is not an additional source of non-appropriated funds (NAF)?
A. Surcharges
C. Local fees and charges
B. Donations
D. Army and Air Force Exchange Service (AAFES) dividends
29
Training for service journeyman 5 level primary consist of...
C. Shift leader mobile training
D. Journeyman leadership course
a. The fitness specialist course
B. On-the-job training (OJT)
30
Which is not a mandatory 5-skill-level upgrade requirement ?
C. Accomplishment of all home station training requirements
D. Training certificates of all applicable tasks on the master task listing
B. Minimum of 12 months on-the-job training (OJT)
A. Completion of the service apprentice course
31
The use of marked money is required when storing a minimum of how much funds over night?
A. 9,000
D. 7,500
B. 8,500
C. 8,000
32
which is not an advantage of developing a master task listing (MTL)
A. All tasks requirements are listed in one place
B. The task requirements have to be memorized
D. MTL can be broken down to show what task and skill levels are required
C. Promotes program continuity by allowing everyone to know the requirement
33
Which is not a duty or responsibility of a SVS specialist?
C. Documenting FSS functions
B. Performing FSS operations
Inspecting and evaluating FSS activities
A. Managing Force Support Squadron (FSS) functions
34
Nomination packages for the JLH Trophy consist of AF Form 1206, nomination for award and AF IMT
A. 977, Critical Item Checklist
C. 1650, Dinning Facility Hall Record
B. 1038, Food Service Evaluation Record
D. 3587, Quarterly Healthy Choice Checklist
35
The resource management flight chief uses which AF Form to maintain change and inrest fund cash accountability all times
C. 2556
B. 1876
D. 2557
A. 1875
36
What is the minimum number of months required for OJT prior to the 7-skill level upgrade?
A. 9
D. 18
B. 12
C. 15
37
Cat-A funding for facility improvements are 4 for sustaining facilities such as fitness centers, community centers,
C. Youth activities and pools
D. Clubs and golf courses
A. Libraries and intramural sports fields
B. Family camps and aero clubs
38
The purpose of the force support awards and recognition program is to...
D. Ensure qualification to next skill level
A. Recognize our best performers and best installation-level programs
C. Ensure promotion to next rank is achieved
B. Employ personnel at major command (MAJCOM) positions
39
In the culture element of customer service, what is NOT a method of creating customer service culture?
C. Training
A. Understanding what an organization stands for-its goals, mission, vision
D. Building a foundation with a good understanding of meaning and purpose
B. Establishing expected behaviors attached to the organizations policy
40
What type of contract is negotiated for service that do not require unique skills?
B. Concessionaire
D. Non-personal service
C. Individual service
A. Incentive
41
What does the term credential refer to in reference to AF development?
D. Put simply, your degree plan
B. Any professional certification, license, or registry
A. Required training for promotion
C. Rank, time in grade/ service to meet AF mission requirement
42
Trainers are selected based on their...
B. Motivation
D. Rank
C. Experience
A. Time in grade
43
A regular non appropriated funds (NAF) employee is guaranteed how many hours a week?
B. 15 to 20
C. 20 to 40
A. 10 to 15
D. Over 40
44
At what organizational level are procurement funds controlled?
B. Squadron
C. Installation
D. Major Command
A. Flight
45
.
D. Alpha roster
B. Unit manpower document (UMD)
C. Unit authorization file
A. Unit personnel management roster (UPMR)
46
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,....
D. Productivity and ease of use
B. Time and productivity
A. Time and ease od use
C. Productivity and useful life
47
Which resource contains line descriptions that show current and future positions and unit personnel?
B. Unit Personnel Management Roster (UPMR)
C. Unit Manpower Document (UMD)
D. Personnel Data System (PDS)
A. Base Level Service Delivery Model (BLSDM)
48
After purchasing new piece of equipment when should a replacement be programmed into the long range capital improv plan?
A. Immediately
C. Three years
B. One year
D. Five years
49
.
A. Air Combat Command (ACC)
D. Air Education and Training Command (AETC)
C. Air Force Material Command (AFCC)
B. Air Mobility Command (AMC)
50
How is the decision to train specific task and knowledge items in an initial skills course made?
B. A review of the occupational analysis report (OAR) data only
D. A review of the OAR data and SME inputs
C. By the career field manager (CFM) based on his or her experience
A. Subject matter experts' (SME) inputs only
51
As the person on duty, what action should you take concerning the witnesses of the robbery?
B. Take their written statement
A. Discuss details with them
D. Have them gather up all evidence at the scene
C. Record their names and addresses
52
What are the keys to a functional, positive team?
D. All of the above
A. Structure
B. Diversity
C. Relationships
53
What does part 2 of the career field education and training plan (CFETP) not provide ?
B. Available support materials
A. Major command (MAJCOM) unique training requirements
D. Resource constraints
C. Course objectives list
54
which force support awards are the most prestigious in the A1 community?
A. A1 special recognition
D. Installation
B. Individual Legacy
C. A1 Community
55
One of the primary goals of the marketing program is to...
B. Sell service programs to potential customers
D. Recognize the needs and expectations of customers
A. Create more traffic in our facilities
C. Generate more revenue for base morale programs
56
An administrative assistant preps research and docs for another dept. what type of customer does the assistant serve?
C. None, the work his being done for the same company
A. Internal customer
B. External customer
D. All of the above
57
Operations and maintenance (O&M) funds are used to...
A. Renovate facilites
C. Purchase equipment costing $50,000 or more
D. Preform only essential as determined by Service personnel
B. Conduct day-to-day operations
58
Who provides Accounting Support to the FSS?
A. NAF accounting office (AO) personnel
D. NAF activity manager
B. Resouce manager (RM)
C. NAF resale operations personnel
59
Who has the single greatest impact on mission accomplishment's?
C. Trainers
D. Commanders
B. Trainees
A. Supervisors
60
For losses from$50 to $250, the activity manager conducts a review and provides a brief written explanation to the...
C. Combat support flight chief
B. Installation commander
A. Resource manager (RM)
D. FSS commander
61
.
D. Individual service
C. One-time service
B. On-call service
A. Non-personal service
62
When developing a master task listing (MTL) , who determines which tasks in the STS apply to their specific mission?
B. Supervisor
A. Individual
D. Training manager
C. Flight cheif
63
The career field education and training plan (CFETP) provides all of the following except?
D. Minimum core task requirements for the associated Air Force specialty
C. A clear path to instill a sense of industry in career field training
B. Life-cycle education/ training requirements
A. A career path to success
64
.
A. Facility manager
C. Marketing policy
B. Marketing manager
D. Local base policy
65
At what initial dollar amount are procurement funds reserved for?
D. 20,000
A. 50,000
C. 30,000
B. 40,000
66
Marketing is restricted from purchasing advertising space for...
D. Alcoholic beverages
B. Limited sale items
C. Lunch meal menus
A. Special programs
67
In what situation do you not use individual service contracts?
C. When the service will only be provided one time
D. For service that the individual is obligated to provide NAFI as a result
B. When the contract will be paid on a per job basis
A. When the contract is less than one year
68
Qualification training is designed to qualify an airman...
A. Beyond the required minimum requirement of the Air Force Specialty (AFS)
C. To upgrade to the 5-skill level
B. In a specific duty position
D. In all required task
69
Which award's scope does not lend itself to a particular function or activity?
A. A1 Special Recognition
C. A1 Community
D. Installation
B. Individual Legacy
70
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
B. Resource manager (RM)
C. Activity manager
A. Combat support flight cheif
D. Supervisor
71
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force installations?
D. Facility manager
B. Contractor
A. AF
C. Civil engineer
72
Who measures and evaluates the work or services provided by contractors?
Contractor Officer Representative (COR)
A. Unit Commander
B. Functional Area Manager (FAM)
D. Resource Manager
73
Direct mail advertising is sent to FSS customers who...
A. Have voluntary signed up to receive
D. Live in the local area
B. Have previously utilized the services offered
C. Have never used the services offered
74
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
C. Flight chief
B. Supervisor
A. Each indavidual
D. Squadron commander
75
What force support recognition program recognizes excellence in AF food service?
B. John L. Hennesy Trophy
C. 12 Outstanding Airman of the Year Award
A. AF Innkeeper Award
D. Lieutenant General Norm Levy Service Award
76
When do activity managers make deposits to the central cashier or financial institution to keep cash on hand a minimum?
B. Weekly
A. Daily
C. Monthly
D. Quarterly
77
The primary consideration during a robbery is
A. Safeguarding of human life
B. Activating the robbery alarm
C. Giving the robber marked money
D. To remember in which direction the robber went
78
What does part 1, section C, of the career field education and training plan (CFETP) describe?
D. General information
C. Resource constraints
A. Mandatory training requirements for each skill level
B. Duties and information
79
What is the minimum rank Airman must attain before becoming a superintendent ?
A. TSgt
D. CMSgt
C. SMSgt
B. MSgt